Bladeandbutler Reviews 

393
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from start to finish. My global knives are better than new. I can’t recommend highly enough. Will use again without hesitation

Rated 5 out of 5 stars

Excellent service, had some vintage good quality knives I inherited from my Italian grandmothers house, been in storage for years, so pleased I found this site. Very easy process with Blade & Butler,... See more

Rated 5 out of 5 stars

My knives - 2 Globals, 2 Zwillingen and A.N. Other - came back like new; not only sharpened but polished, reshaped, and - in the case of the Global - with the black hot-knives stain removed (thanks, t... See more

Rated 3 out of 5 stars

Liked: quick turnaround, good delivery process, knives are nicely sharpened It was my Bad luck that I chose to use service just as they shut down for summer holidays! Slightly disappointed that... See more

Company replied

Company details

  1. Sharpening Service
  2. also in
  3. Knife Store

Written by the company

Knife sharpening by courier to foodies, home makers and households across the UK. Over 100 years of heritage. Fast, easy, affordable. Join the ever growing Blade & Butler family today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

393 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(393)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delighted with the speedy turn around…

Delighted with the speedy turn around just 5 days and all my global knives came back as new super sharp and passed the Tomato test. Perfect! Thanks

June 2, 2023
Unprompted review
Bladeandbutler logo

Reply from Bladeandbutler

Thank you for taking the time to leave your feedback.

Kindest,
The Blade & Butler team

Rated 5 out of 5 stars

One Satisfied Customer

Very easy to do business with and I think great value for money I had no idea just how blunt my knifes were until they came back sharp again.

May 10, 2023
Unprompted review
Bladeandbutler logo

Reply from Bladeandbutler

Thank you for taking the time to leave your feedback.

Kindest,
The Blade & Butler team

Rated 5 out of 5 stars

The knives came back impeccable

The knives came back impeccable. So impressed.

Ignore any negative comments about turn around time because as any efficiently-run company would, B&B use the commercial delivery services and if things are delayed it’s not their fault. If they ran their own delivery the costs would be 5 times as much!

May 18, 2023
Unprompted review
Bladeandbutler logo

Reply from Bladeandbutler

Thank you for taking the time to leave your feedback.

Kindest,
The Blade & Butler team

Rated 3 out of 5 stars

Let themselves down by using Evri

Company do a good job. Good communication too. Be warned however they use Hermes/Evri to deliver. Process that should take 3-4 days took over a month. Really bad judgment to use the worst courier in U.K.

April 25, 2023
Unprompted review
Bladeandbutler logo

Reply from Bladeandbutler

Thank you for taking the time to leave your feedback.
We use and recommend DPD Local as our primary courier of choice.
Evri are our economy option for knives of no or little value.
We can see from your order that you chose to use Evri.
There was an issue at your local depot that serviced your remote postcode.
We liaised with Evri on your behalf and resolved the delivery to you.
This is most unfortunate but something that can occasionally occur with any courier used.

Kindest,
The Blade & Butler team

Rated 5 out of 5 stars

I sent five knives that were in need of…

I sent five knives that were in need of TLC. Five knives came back perfect, outstanding workmanship. A sincere thanks to Blade and Butler. I will definitely be using their services again.

April 18, 2023
Unprompted review
Bladeandbutler logo

Reply from Bladeandbutler

Thank you for taking the time to leave your feedback.

Kindest,
The Blade & Butler team

Rated 5 out of 5 stars

About to bite the bullet and buy new…

About to bite the bullet and buy new knives. Found this company and thought why not give it a go. My Global knife about 30 yrs old, needed reprofile, came back perfect and really sharp. Bread knife never been as sharp, not even when new. Highly recommend.

April 13, 2023
Unprompted review
Bladeandbutler logo

Reply from Bladeandbutler

Thank you for taking the time to leave your feedback.

Kindest,
The Blade & Butler team

Rated 5 out of 5 stars

Very satisfied

Sent off 7 knives and they came back beautifully sharp. The package they sent me to put the knives in was robust and easy to use.
I opted for standard free delivery and it took 5 days from Blade and Butler saying they were finished to getting them back which was annoying but I didn’t want to pay extra for next day delivery.
Would definitely recommend however.

April 6, 2023
Unprompted review
Bladeandbutler logo

Reply from Bladeandbutler

Thank you for taking the time to leave your feedback.

Kindest,
The Blade & Butler team

Rated 5 out of 5 stars

Bravissimi

I entrusted my 3 very special 40 year old knives to Blade and Butler and my expectations were easily exceeded.A very easy system in place to send knives safely and returned after a week in splendid sharpness and shine.
Thoroughly recommend you use this company if you value your knives
Grazie mille

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

I sent off 5 knives for sharpening

I sent off 5 knives for sharpening. I’ve had some of the knives for many years and they’ve never had a professional sharpen. Got my knives back and opening the box was like having a brand new set of knives. Fantastic service and my knives have been rejuvenated for many more years to come.

March 29, 2023
Unprompted review
Bladeandbutler logo

Reply from Bladeandbutler

Thank you for taking the time to leave your feedback.

Kindest,
The Blade & Butler team

Rated 5 out of 5 stars

3 vintage knives

Found 3 vintage knives, scout knife and commando dagger. All were in a very poor state. Sent to Blade and Butler on a whim, not expecting they would be able to do much to restore them but they came back a week later, sharp and polished, sensitively restored as they still had patina to show their age
A fantastic job, will use them again 5*****

March 29, 2023
Unprompted review
Bladeandbutler logo

Reply from Bladeandbutler

Thank you for taking the time to leave your feedback.

Kindest,
The Blade & Butler team

Rated 5 out of 5 stars

I paid to have 5 knives sharpened

I paid to have 5 knives sharpened. 3 wusthoff knives and 2 Japanese knife company knives. I can safely say that these knives have never been so sharp. I got the knife box a day after ordering. Sent the knives and they were returned within another 2 days. Brilliant service. Worth every penny. Just follow the instructions.

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Don't hesitate to use Blade & Butler

Sent my much-loved, battered, 10 year old Wusthof knives off to Blade & Butler, (a touch apprehensively). They were returned fully refurbished and wonderfully sharp. Collection and delivery were easy (I used DPD) and communication with Blade & Butler excellent. I highly recommend them and will use them again in the future.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Quick and knives returned as sharp as when new.

March 2, 2023
Unprompted review
Bladeandbutler logo

Reply from Bladeandbutler

Thank you for taking the time to leave your feedback.

Kindest,
The Blade & Butler team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look