blaux.com Reviews 298

I wish I'd read these reviews before transaction with Blaux. I think it's pronounced "BLOW" as in their business practices and products "BLOW".

I've been burned before from these type of internet scam fronts. In hindsight the website was not super polished and processing my payment was janky at best. But it seemed to present itself as based in New Jersey so I gave it a go. For $60 I wasn't too concerned about it.

I ordered a product the was "in stock" per their website, credit card was charged immediately and I only received a confirmation of my order showing a charge through the Bluesnap payment gateway.

More than two weeks pass and no shipping confirmation received and no way to check the status of my order on their website.

My spidey senses are now tingling so I contacted the company via website to cancel and request a refund. The initial response from "Echo" was to ask why I wanted to cancel and then to offer me 50% off the purchase price if I don't cancel. That is red flag number 1 and very much part of the script of these offshore webscams. I declined the offer and politely requested a refund immediately.

The next day I receive a follow up email to my cancellation and refund request from "Jim". Same thing, Jim offers 50% off if I don't cancel my order. I decline and stay firm on my request. Red flag #2.

No reputable online company cuts their margin like this to save the sale when they already have your money.

Today I receive one email confirming my cancellation, backdated to my purchase date. I also receive an email from Jim indicating that my refund might not show up on my statement for 5-15 business days due to international banking. That's red flag #3.

If a transaction can be processed same day via website then there is no reason it takes 5-15 days to process the electronic (referenced) refund transaction.

I help customers setup recurring electronic payments with major payment gateways everyday.
These scammers are trying to run out the clock where you can file a dispute with your credit card company. Don't wait around, pull screenshots together and file a dispute immediately if you are in a similar situation.

Fortunately they haven't shipped me anything. That is the other side of these scams. Usually the company will hastily ship you some worthless broken thing and then insist you have to ship that back to some address in China on your own dime to get a refund. Usually the shipping costs make it a fools bargain so don't fall for that either.

This is a scam company. The wearable AC products do not work and are very noisy. The company does not respond to queries. Really bad customer service.
I also think that they have put lots of fake review sites online to mislead people. Very, very expensive for what are essentially two small fans.

What I’m writing now is a response to Blaux review below. I have given you my email my daughters email THE ORDER number the INVOICE number FOUR times through the 10 different emails that have been exchanged and my only response FROM YOU is the exact one that you posted below my review. You people should not be in business. And I’m contacting the Better Business Bureau immediately!

My daughter bought me a Blaux for Christmas. I could never get the base/well unscrewed to fill with water from the unit. Many strong people tried. Blaux was emailed 10 times between my daughter and I. The only response was an email stating we haven't heard from you therefore we are closing your ticket. This is truly a scam. There is no support team just an automatic email with every request you make. I'm calling the better business bureau as soon as finish this review.

BUYER BEWARE!!! this company has zero customer service or way to reach a real person. I received the totally wrong item and have completed their online email form twice within the last week to get the item I actually ordered. No response. I messaged them on Facebook. No response. The phone number listed here just tells you to go to their website no matter what option you press. Horrible experience. Ordered a $60 item and got a pair of shoe insoles that aren't even on their website.

Loving the blaux bidet! Thought about getting one for a long time and finally did. Works great, keeps things clean, and setup was actually really simple. Clean life!

THIS PRODUCT IS NOT RECOMMENDED THIS PRODUCT IS NOT RECOMMENDEDTHIS PRODUCT IS NOT RECOMMENDEDTHIS PRODUCT IS NOT RECOMMENDEDTHIS PRODUCT IS NOT RECOMMENDEDTHIS PRODUCT IS NOT RECOMMENDEDTHIS PRODUCT IS NOT RECOMMENDEDTHIS PRODUCT IS NOT RECOMMENDEDTHIS PRODUCT IS NOT RECOMMENDED

THIS PRODUCT IS NOT RECOMMENDEDTHIS PRODUCT IS NOT RECOMMENDEDThis portable AC product should be banned from the market. It was not functional 6 inches away from your face and the ice pack lasted all of 15 minutes..MUST include a copy of the email instructions with the return.i was trying to get in touch with company i did research about this company on the internet and i found this help which is²¹⁴⁻⁵⁰⁶⁻¹¹⁸² was able to get in touch with company finally i was able to return also got my full refund after long chase with this company I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I would say it qualifies as a scam because it is overpriced.

I ordered five wearable fans in July 2021. I received them in July and immediately tried one, but it WAS NOT FUNCTIONING. I tried ANOTHER fan, and it worked for about two hours. The second fan wouldn't recharge. I called BLAUX twice, and they offered to replace one fan. I declined citing a 40% Failure Rate of a brand new item out-of-the-box. I allowed two months because I allowed for time for delivery to and response from of the company. NO RESPONSE FROM BLAUX. I am out of almost $400 for returning 5 WEARABLE PERSONAL FANS.

If I could give negative stars I would!! I would give it negative 1,000,000 stars!!!!!!!!!!!!!!!!!!!!!!!date i ordered 15-05-2021 This sells for around $90 each and STUPIDLY I bought 3 of them and extra filters aswell...I spent over $300 and I can't work due to health problems and am on welfare...This portable AC product should be banned from the market. It was not functional 6 inches away from your face and the ice pack lasted all of 15 minutes..MUST include a copy of the email instructions with the return.i was trying to get in touch with company i did research about this company on the internet and i found this help which is i was able to get in touch with company finally i was able to return also got my full refund after long chase with this company

I purchased this on May 22nd of this year and as of today never even received the product. I have not been able to reach the company to find out why it was never delivered!!! SCAM!!!!

My main complaint about this product is it gives the impression that it will work like an air condition. IT IS NOT THE CASE. Its effect is just the same as that of a desktop electric fan, plus the added bother of adding water to make it produce its so-called "arctic air". It is not arctic ice-cold air; it is just misty air coming out due to the water being blown from behind by a built-in electric fan. It does add moisture to the air but definitely not "cold arctic air" which a real air condition makes.
THIS PRODUCT IS NOT RECOMMENDED. One is better off with a real desktop electric fan. I would say it qualifies as a scam because it is overpriced.

Don't waste your money. Received the unit but it didn't work. I went online on the chat since I couldn't find any phone number for customer service. In the caht first they offered me a 20% discount then 30% discount for a borken unit. I agrued with the customer service or 30 Min to get return instructions. At the end he said that they would be emailed to me. I never received the email and meanwhile the 60 days are over. So now I'm out of the money and have a unit that doesn't work. Total rip off.

This portable AC product should be banned from the market. It was not functional 6 inches away from your face and the ice pack lasted all of 15 minutes. The company will not stand behind the product. Calls and emails go unanswered. You're forced to deal with your credit card company and at that point blaux can officially have nothing to do with you. The Better Business Bureau should look into this company and product

I ordered four (4) of the wearable fans (that go around your neck) hoping that they would provide some cooling relief. I live in the desert southwest where temperatures are over 115*F for several months in a row. This year, it has been that hot, longer than normal. I made several attempts to place an order, but received nothing but error messages. I eventually gave up. About two weeks later, when looking at my banking statement, I noticed a charge from this company...on the day I tried to make the purchase. WHAT? I never received a confirmation email, an order number, a tracking number...anything.

I decided to wait a few weeks to see if the product would arrive so that I would have an order number so that I could start an immediate return. Weeks later, a package arrived and when I opened it, there was no paperwork inside. *facepalm*

I emailed customer service stating that I wanted a FULL refund and an RMA since the order never went through on my end, yet I was charged anyway, without notification. I was offered a 20% discount, which I declined and politely asked for a refund again. Another person responded with the same offer of a 20% discount but stated that if I wanted a refund, I would have to send the fans back (which I kept offering to do the whole time, as it is the right thing to do!) AT MY OWN EXPENSE. Um, why should **I** have to pay to return something that technically was never ordered? Afterwards, I was reading their website and it says that if you are unsatisfied with a product they will *replace* it...nothing about a refund. Interesting.

I called my bank to dispute the charges, but since the company is requesting the items to be returned, the only way I can dispute is if my refund is not issued. I will be heading to UPS in a little bit to send these back and see how much this will cost me (I tried to get an estimate online, we will see if it is close). Hopefully this company will issue a refund; after reading the comments, I am not too hopeful. I regret ever trying to make a purchase in the first place and do not know how I missed this website when doing research beforehand. PLEASE LEARN FROM OUR EXPERIENCES!!!!

Piece of garbage. Ripoff. Liars. Criminals Should be in prison. Oh, made in China! What a surprise.

This is the worst piece of s**t product I have ever bought. Don't waste your hard earned money. Plus, took 2 1/2 months to get here and it's not even the one I bought! Big scam. I should have went to their site first. Shame on you people!

DO NOT PURCHASE ANYTHING from this company. They are scammers. We ordered the Blast Auxillary in June. It took exactly 3 months to get it and when we received it today I tried to activate the warranty and it said page not found. So I did a live chat with One of their “agents” and she told me that ironically enough… They just received an update that those are no longer made and the warranty can’t be activated. HERE IS THE BEST PART…… for $9.99 I can however, purchase a lifetime warranty. I informed her that she wasn’t getting another dime from us and that if I could prevent one person from falling for this… I’ll sleep better. My husband is new to the Internet and pop-up ads where they offer this and I hope this is a wake up call for him. Seriously though, buyer beware… Don’t purchase from this company

Firstly, there is NO SUCH ITEM CALLED “Blaux” which given the company’s chatter....German technology and not even accompanied with the “Blaux” name a fixed to the fake fan that FINALLY arrived.
Secondly, your money is transferred into some BLACK HOLE never to be seen again as this “company” has NO CUSTOMER SERVICE PERSONNEL to answer questions nor provide assistance for all the returns that are sure to come.
I thank goodness for my protective card company that promptly REFUNDED me and said “keep the junk as they don’t respond to us either”. The refund came when I emailed them the ads with the bogus claims, bogus name along with pictures of the “funny” salmon-pink colored box that (finally!) arrived but that in no way resembled the German made, hi-tech, high priced a.c. these hucksters had pictured.
Save your money and much frustration folks! As the little piece of junk actually suffered a MELTDOWN!!!! Who needs that!?!

Worthless!! No better than a fan. Save your money.

Hi guys, Similar product is advertised & sold under few different brand names, like CoolAir etc. Wouldn't be surprised if sold by the same marketing company. Its definitely not an a/c or cooling device by any means. It's a simple desk fan but doesn't cool even from 1 feet away. It's a cheaply made, small plastic box made from sub-standard components and poorly assembled. You need to add cold water& ice to make it work in principal. I bought 2 units, those were leaking water in my kitchen from day ONE. there were also issues w/ USB connector which was faulty & broke after 15 minutes of use. I realised, like many of you, that product has absolutley no relevance to the ads. You get the picture. Tried unsuccessfully to reach their support, only e-mail available,waste of time.
My advise to you- don't purchase, save your money!! If you decide to order anyways suggest you *pay with PayPal*- they acted swiftly & after checking my inquiry refunded me the whole amount. Great service PayPal!!

Highly disappointed, I don't know if that's an intentional scam or just bad luck. Save your money

Blaux is a low life scam. Their product is not worth the money. It is a lie just to make a dollar. God's word warns the world of all these people and companies doing people wrong and in doing so, deceiving the people so they can make a dollar. May God have mercy on you and everyone like you.