Blimandblum Reviews 

Placed an order 27th of September, after chasing on several occasions including email and their chat and promised delivery of the 19th of October it still hasn't arrived!

Do not use and avoid at all cost, I have more trust in temu!!

If I could give a negative review I would. They charged me for what I ordered and a week later said they charged me too little (which I sent a proof screenshot of what it said the item cost was) and without even a work they cancelled my order. No taking accountability or actually standing behind what their website pricing said. Spend your money elsewhere!

This site is a scam. Do not order.
They do not provide shipping details nor contact you when you ask for updates on delivery.
Have escalated case with PayPal and PayPal have refunded me my money on my order of a cushion.
DO NOT ORDER FROM THEM !!!

Ordered a gift for my husband for our second wedding anniversary last summer. It has not arrived. Despite sending numerous emails, and live chats that no longer get answered, I have not been refunded. They have taken my money. AVOID AT ALL COSTS!!

Don’t buy from them. They won’t respond to you, and their delivery is terrible. Awaiting for my parcel for 3 weeks now. Don’t use them

Shopped on Etsy for 16 years, I enjoy buying from smaller companies and I usually find a better buying experience in terms of quality and interaction with the seller, wanted a specific custom picture that was advertised so sent polite request in , a few days past before I received a response asking for all my details on the print , and the owner told me he would send over a couple of proof pictures to see which option I preferred ( £80 picture so wanted to see a draft of it first) after a week I heard nothing so sent a polite query in to make sure my message had gone through, since that time ( 16-17 days ago) I have never received a response, why advertise a service and not reply ? Why ask for my specific requirements? On investigation into the sellers reviews it seems there are a lot of negative comments about this so I obviously dodged a bullet , since found another seller on Etsy who is organising my custom picture

I am looking for someone to reply to my emails - my delivery did not turn up or has been lost. It is a different story every time I make contact. I have been trying to get an outcome from you for over three weeks. I was instant messaging you on your website and now you’re not even opening them.

Liars who never send orders and refuse to give refunds.

Appalling customer service.
I would never, ever be someone to unfairly rate a company and to be honest 9 times out of 10 wouldn’t bother at all. However, in this case I felt I had to. I ordered two prints (both gifts, one which couldn’t be given!) from this company, one turned up correct and the other turned up completely wrong. I have emailed 4 times, messaged on social media several times and have not even received so much as an automated response. Looks like I’m not going to get a replacement and I think I may now try contacting my bank to get my money back. DO NOT BUY FROM THIS COMPANY UNLESS YOU ARE HAPPY TO RISK LOSING YOUR MONEY.

Very responsive answering a question before purchase, but after the item arrived they just don’t respond. It’s a shame because the product could be good, but what we received was printed badly and customer service just doesn’t exist.

AVOID. Wish I read the reviews before ordering. Order was meant to arrive by the Saturday, I emailed Wednesday asking if it would arrive on time, they said yes. I emailed Saturday and Monday and no response. Have now escalated with PayPal.

Ordered on the 22nd of March for a special birthday gift. Countless emails and 1 response 9 days later which said it would be delivered on the Saturday or Monday which have been and gone. Asked for a tracking number and no response. Birthday date is today so sadly i won’t be able to gift it. I’m UK based so it doesn’t have far to ship. I wouldn’t normally leave a bad review and I’d be totally understanding if I had a response and some for lm of explanation but I’ve heard nothing which is not acceptable. £45 spent and nothing to show for it only disappointment.

I ordered a print of our first dance and asked for a proof, which I'm grateful I did. They sent me a different version of the song, which I noticed was a complete match for the sheet music on MusicNotes.com I asked if they could do the right version or if we could change songs. I received no response. Over the next month I sent weekly emails asking to update the sheet music that went unanswered. I then requested a refund, and still got no response. Ultimately I had my credit card reverse the transaction.

Beautiful quality print, bought as an anniversary present for a friend with first dance song lyrics on record shaped print. Very pleased, excellent quality, great price & fast delivery!! Thanks Blum & Blum :)

Ordered on the 10th October for a 16th October delivery date. It is now the 31st and has NOT arrived. Discussed issue with customer service last week who assured it was to be delivered the next day, 5 days later, still not here and now can not contact them! Horrendous service.

AVOID! Shockingly poor service.
I ordered a print of an OS map several months ago. I opted for the proof option and when I checked the proof, informed Blim & Blum immediately that the map was not of the area I requested. I sent a screen shot of the OS map I required, but within days the first copy arrived. I opened it carefully expecting to have to return it and I was right, they sent the one I specifically stated was no good.
Many emails have ensued and I’ve found another gift elsewhere now so have returned the item. It took ages to get a return address and confirmation if a refund. I have the address and have returned the item (at my own expense) but have had no replies to the last few emails and am still owed £61!

Fantastic product that looks really good and will suit the occasion.

I have given four stars as I asked for a proof but one wasn't provided so I had no way of knowing if the item would arrive as I expected, which was worrying for an anniversary present.

Lovely print but terrible customer service and totally overpriced. Be careful if you are ordering overseas, they charge you huge additional fees when you have already paid for expedited shipping.

Have been waiting over a month for a resolution. One of the pictures I bought is defective and I am yet to get a response on how this is going to be resolved. Not only is this disappointing, I also paid for a proof to be done. The customer service and communication is also extremely poor as no responses via email once purchase is made. Won't be buying again. Add: 3 months later i got a replacement

Ordered from these guys two weeks ago, from Australia with express international shipping.

Upon checking my order, it was never sent. No communication from the seller as to why.

I've sent emails to no response, so had to open a PayPal case. Checking their reviews it looks like if you're overseas, you will probably have a problem buying from them. Entirely disappointing.

Edit: 24 hours later, full refund delivered. Customer Service consists of the owners, Tom & Tiffany. Both have repeatedly lied to me regarding the status of my order, insisting it was sent. After over 30 requests during multiple live chat conversations with them, were unable to provide the tracking number for my order with wildly varying and ridiculous reasons. They continually avoided and deflected even the most direct request for a tracking number.

Tom & Tiffany, you didn't even have the decency to come clean when I worked out it had not been sent. The lies continued even after the refund was provided saying "...As this order has been cancelled it is unusual to provide a tracking number at this stage". Keep in mind, I had repeatedly told them I wanted the item, not the refund.

Save your money and go to anyone but Blim & Blum.