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Review summary

Created with AI, based on recent reviews

Evaluating 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of ordering, with many appreciating the straightforward process and the ability to find exact matches for their needs. The quality of the products, including custom-sized blinds, is consistently praised for being excellent and well-made, often exceeding expectations. Reviewers also commend the efficient delivery service, noting that orders often arrive earlier than anticipated and are well-packaged. The overall user experience, from website navigation to installation, is described as simple and stress-free, with many expressing satisfaction with their purchases and the company's responsiveness to issues. However, some customers experienced issues with product defects, such as damaged cords or blinds that did not function correctly, and occasionally received items that were too short or had incorrect dimensions. A few other people also felt that the mounting hardware provided was inadequate or that the tilt wand length was problematic. There were also instances of missing hardware, delayed shipping, or a lack of confirmation emails, which caused some frustration.

What people talk about most

Product

Customers had positive experiences with product, often praising the look, ease of installation, and perfect... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the products as well-made, of good... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy to navigate... See more

Delivery service

People report positive experiences with delivery service, often noting that their orders arrived in a timely... See more

User experience

Users describe positive interactions with user experience, highlighting that the blinds fit perfectly, were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Blinds were very easy to order to get an exact match for existing blinds throughout the house. Measurement guide and instructions were amazing. Price point was great. Shipping and packaging were excel... See more

Rated 5 out of 5 stars

There were some difficulties with the first shade ordered. The customer support team was fantastic. At one point, a representative researched and sent me a link to help me unhook a stuck fastening mec... See more

Rated 5 out of 5 stars

I ordered 3 mini blinds for windows that were all 69 inches wide. I gave the measurement by subtracting 1/8 inch as instructed. The blinds fit all windows perfectly, were easy to install and work well... See more

Rated 5 out of 5 stars

My custom size top-down, bottom-up cellular shades were less than a standard, off-the-shelf one at Lowe’s. I was told they would trim the width for me for free but there was nothing they could do abou... See more


Company details

  1. Window Treatment Store
  2. Blinds Shop

Information provided by various external sources

Window Coverings - Shop and save on the best selection of window treatments including blinds and shades at unbeatable prices with free shipping and free samples! Blindsgalore.com


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 5 out of 5 stars

What an amazing company!

What an amazing company!
I’ve been ordering blinds and shades from Blindsgalore for at least a decade. Anytime there is a problem, the company quickly sends out a replacement. I wouldn’t purchase my window treatments from any other retailer.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I ordered 2 roll up shades. One of them was not cut right. They willingly cut me a new shade. Great customer service.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Fit

The blinds were perfect fit exactly manufactured as per my measurements. Everything was great.

June 16, 2025
Unprompted review
Rated 2 out of 5 stars

Waiting and waiting for replies and parts!

We purchased 5 motorized shades and all went well until one of them would not charge (stopped functioning completely). I contacted support by email on May 8 and didn't get any answer for 5 days May 13. Two days later May 14 they said the factory (I am assuming in China) would ship replacement parts May 21. Now 24 days since the May 21 date I am still waiting for the replacement parts. I again contacted support on June 7 to get an update and now 6 days later still waiting a reply. Based on poor response time and unavailability of spare parts I would not deal with them again.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

The blinds are work great

The blinds are work great, easy to install, look lovely and arrived exactly when the tracking said it would. Overall, Blindsgalore is trustworthy, easy to work with, and I would definitely order from them again!

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful!

These blonds are
Perfection. We have slightly imperfect sized windows and they fit perfectly! The sizing directions were so helpful and clear. The fabric is beautiful. The entire blind kit is sturdy and easy
To install. I will be ordering another in the near future
To compete another window upgrade!

May 4, 2025
Unprompted review
Rated 4 out of 5 stars

Very positive experience

The ability to get several free samples to choose from was key when ordering online. I called with some questions and customer service was able to walk me through what I needed. I was surprised how quickly the shades were delivered (no more than two weeks). Worked great for me! I would order again.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

A+ Customer Service

Original shades weren’t what we expected. We exchanged and upgraded. Exchange went smoothly and new shades are great!

May 12, 2025
Unprompted review
Rated 3 out of 5 stars

Shutter Blinds and Cellular Shades

Overall, the experience with Blindsgalore was good. I bought both shutter blinds and cellular top-down bottom-up black-out shades for a total of 24 windows in our brand-new home. I measured precisely and placed the exact measurements in my order as instructed. The cellular shades fit perfectly and went up quickly. The shutter blinds did not go up as easily. Four of the ten were cut too large and are so tight that they will not open outward once installed. The delivery process for the shades was quick and easy. The shutters arrived on two large pallets and took a bit longer to receive (which was perfectly fine). They seem to be very good quality and I have been impressed by the ease of use.

April 14, 2025
Unprompted review

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