The sales person and the persons who measured , installed our blinds were excellent in theirs jobs . We are highly satisfied. The only complaint was the availability of the blinds took too long.
Company replied
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The sales person and the persons who measured , installed our blinds were excellent in theirs jobs . We are highly satisfied. The only complaint was the availability of the blinds took too long.
Company replied
Valerie and Alton both provided an outstanding experience from start to finish. Valerie was excellent — she listened carefully, answered all my questions, and took great care of me while placing my... See more
Company replied
I am a long time customer of your shop. The blinds came in a timely manner. The directions did not come with the blinds. It took two phone calls to the shop for them to email me the directions. I foun... See more
Company replied
Blinds to Go was able to make a 91" roller shade for my double window living room window. They measured and installed the shade after removing two blinds. I live in old build and the window is not e... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
203 OLD COUNTRY ROAD, 11514, CARLE PLACE, NY, United States
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Valerie was terrific…knowledgeable, helpful, and patient! Give her a bonus when you give them out to outstanding employees.

Reply from Blinds To Go - CARLE PLACE
Salesman was helpful and patient. The person that came to measure was friendly and fast. The installer was fast, friendly and clean.

Reply from Blinds To Go - CARLE PLACE
The measurements were accurate, the installation went smoothly and the point of purchase was pleasant. Paula was very helpful.

Reply from Blinds To Go - CARLE PLACE
Blinds were perfectly made to size and packaged very well. Easy to install ourselves and exactly as we expected them to look, color a perfect match , great quality !!

Reply from Blinds To Go - CARLE PLACE
They were able to rectify the change from right to left on the chain right on the spot. Friendly customer service

Reply from Blinds To Go - CARLE PLACE
Missing the correct blue handle to slide blind down - was sent wrong replaced ??? Still waiting / when how will I get the correct replacement??? Spent lots of money on this item !!! You have one job to do get it right - thank you

Reply from Blinds To Go - CARLE PLACE
Service was excellent from the store sales representative to the window measurements and finally the installation. All were very professional courtesy and knowledgeable. The Blinds are beautiful and look Great

Reply from Blinds To Go - CARLE PLACE
Customer service was friendly, helpful, and not pushy about my purchase. Douglas gave me many options and talk to me through my situations.

Reply from Blinds To Go - CARLE PLACE
I ordered six (6) blinds. One I had to bring back because the wand did not rotate the slats.
However, I had contracted for some workers to install the blinds for me. Now, I must call them back again, AND PAY EXTRA, to have them install the fixed blind.
If you look at my account, you will see that I have been a long time customer and spent a lot of money with you over the years. I may not do so anymore.
Original Order # 968495
Repair Order # 252421
Joseph Scarola
516-647-7595 cell

Reply from Blinds To Go - CARLE PLACE
Brought in my shad the string was broken ,fixed in record time bo charge thanks

Reply from Blinds To Go - CARLE PLACE
the blinds are great and installed professionally

Reply from Blinds To Go - CARLE PLACE
Home shopping rep Lizette was outstanding, just the wait time for product it long.Would give 5 stars if products came in before holidays were ordered in October.

Reply from Blinds To Go - CARLE PLACE
Always good service and good product. Due to covid order took much longer to be filled. ( 5 weeks vs 5 days)

Reply from Blinds To Go - CARLE PLACE

Reply from Blinds To Go - CARLE PLACE
Cellular shades look perfect, installed by Jimmy in Valley Stream flawlessly!

Reply from Blinds To Go - CARLE PLACE
The customer service was excellent. However, I was disappointed in the blinds themselves. Every time I look at them, I feel like I got ripped off. The blinds I bought for my whole home several years ago from Blinds to Go were a much better quality.

Reply from Blinds To Go - CARLE PLACE
I’m very happy with the warranty from blinds to go because my problem was fixed for a nominal fee to have it taken to the factory and brought back and installed.

Reply from Blinds To Go - CARLE PLACE

Reply from Blinds To Go - CARLE PLACE
I am currently in the middle of solving an issue it’s not yet been resolved. For now, i’ll keep it one star until problem is resolved.
Order# 904688
Someone from the factory needs to contact me...Not from the store!!!... I need a call from the factory or the corporate. This problem is not being resolved and going nowhere!!!!

Reply from Blinds To Go - CARLE PLACE
I don’t know much about blinds but they are not installed properly.

Reply from Blinds To Go - CARLE PLACE
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