Blinds To Go - CARLE PLACE Reviews 

60
TrustScore 4.5 out of 5

4.5

203 OLD COUNTRY ROAD, 11514 CARLE PLACE, NY, US


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Rated 5 out of 5 stars

The sales person and the persons who measured , installed our blinds were excellent in theirs jobs . We are highly satisfied. The only complaint was the availability of the blinds took too long.

Company replied

Rated 5 out of 5 stars

Valerie and Alton both provided an outstanding experience from start to finish. Valerie was excellent — she listened carefully, answered all my questions, and took great care of me while placing my... See more

Company replied

Rated 4 out of 5 stars

I am a long time customer of your shop. The blinds came in a timely manner. The directions did not come with the blinds. It took two phone calls to the shop for them to email me the directions. I foun... See more

Company replied

Rated 5 out of 5 stars

Blinds to Go was able to make a 91" roller shade for my double window living room window. They measured and installed the shade after removing two blinds. I live in old build and the window is not e... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 203 OLD COUNTRY ROAD, 11514, CARLE PLACE, NY, United States

  • 5167396481

4.5

Excellent

TrustScore 4.5 out of 5

60 reviews

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4.5

All reviews

(60)

2,814 reviews in the last 12 months

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Rated 5 out of 5 stars

Valerie was terrific…knowledgeable

Valerie was terrific…knowledgeable, helpful, and patient! Give her a bonus when you give them out to outstanding employees.

November 10, 2025
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Reply from Blinds To Go - CARLE PLACE

We are happy to hear that you had a positive experience with us here at Blinds To Go! Thank you so much for the 5-star review.

Rated 5 out of 5 stars

Salesman was helpful and patient

Salesman was helpful and patient. The person that came to measure was friendly and fast. The installer was fast, friendly and clean.

December 29, 2025
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Reply from Blinds To Go - CARLE PLACE

This is great to hear! Thank you!

Rated 5 out of 5 stars

Very Happy!

The measurements were accurate, the installation went smoothly and the point of purchase was pleasant. Paula was very helpful.

January 6, 2026
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Reply from Blinds To Go - CARLE PLACE

This is great to hear! Thank you!

Rated 5 out of 5 stars

Blinds were perfectly made to size and…

Blinds were perfectly made to size and packaged very well. Easy to install ourselves and exactly as we expected them to look, color a perfect match , great quality !!

November 1, 2025
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Reply from Blinds To Go - CARLE PLACE

This is wonderful to hear Joan! Thank you for the great review!

Rated 5 out of 5 stars

They were able to rectify the change…

They were able to rectify the change from right to left on the chain right on the spot. Friendly customer service

November 24, 2025
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Reply from Blinds To Go - CARLE PLACE

We're happy to hear that we could quickly assist you with the chain adjustment. Thank you for your kind words about our service!

Rated 2 out of 5 stars

Missing the correct blue handle to…

Missing the correct blue handle to slide blind down - was sent wrong replaced ??? Still waiting / when how will I get the correct replacement??? Spent lots of money on this item !!! You have one job to do get it right - thank you

November 8, 2025
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Reply from Blinds To Go - CARLE PLACE

Hi Elissa, We are very sorry to hear about this experience and issue you have had. Can you please send your order number and information so i can help look into this further for you? Thanks!

Rated 5 out of 5 stars

Service was excellent from the store…

Service was excellent from the store sales representative to the window measurements and finally the installation. All were very professional courtesy and knowledgeable. The Blinds are beautiful and look Great

November 20, 2025
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Reply from Blinds To Go - CARLE PLACE

We're happy to hear that you had such a wonderful experience with our team! It's great to know that you find the blinds beautiful and that the installation went smoothly.

Rated 5 out of 5 stars

Customer service customer, service, friendly, and courteous

Customer service was friendly, helpful, and not pushy about my purchase. Douglas gave me many options and talk to me through my situations.

November 1, 2025
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Reply from Blinds To Go - CARLE PLACE

Hi Natalie, We're glad you found our customer service helpful and friendly. We appreciate you sharing your positive experience with us.

Rated 2 out of 5 stars

Defective Blind

I ordered six (6) blinds. One I had to bring back because the wand did not rotate the slats.
However, I had contracted for some workers to install the blinds for me. Now, I must call them back again, AND PAY EXTRA, to have them install the fixed blind.
If you look at my account, you will see that I have been a long time customer and spent a lot of money with you over the years. I may not do so anymore.

Original Order # 968495
Repair Order # 252421

Joseph Scarola
516-647-7595 cell

December 28, 2020
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Reply from Blinds To Go - CARLE PLACE

Thank you Joseph - we will have someone from the team reach out once reopened on 1/2.

Hi Joseph, we are sorry to hear about the issues you have had. Could you please edit your review to include your order number so we can help look into this for you and help to get things rectified?

Rated 5 out of 5 stars

Brought in my shad the string was…

Brought in my shad the string was broken ,fixed in record time bo charge thanks

December 23, 2020
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Reply from Blinds To Go - CARLE PLACE

This is great to hear Evy! Thank you for your review!

Rated 4 out of 5 stars

Home shopping rep Lizette was…

Home shopping rep Lizette was outstanding, just the wait time for product it long.Would give 5 stars if products came in before holidays were ordered in October.

December 22, 2020
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Reply from Blinds To Go - CARLE PLACE

This is great to hear Lisa! Thank you for your review and most of all for your patience during this difficult time for all!

Rated 4 out of 5 stars

Always good service and good productt

Always good service and good product. Due to covid order took much longer to be filled. ( 5 weeks vs 5 days)

December 22, 2020
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Reply from Blinds To Go - CARLE PLACE

This is wonderful to hear John and Maria! Thank you for your review and for your patience during this difficult time as well!

Rated 5 out of 5 stars

Cellular shades look perfect

Cellular shades look perfect, installed by Jimmy in Valley Stream flawlessly!

December 22, 2020
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Reply from Blinds To Go - CARLE PLACE

This is great to hear Lejuine! Thank you for your review!

Rated 1 out of 5 stars

What a let down!

The customer service was excellent. However, I was disappointed in the blinds themselves. Every time I look at them, I feel like I got ripped off. The blinds I bought for my whole home several years ago from Blinds to Go were a much better quality.

December 22, 2020
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Reply from Blinds To Go - CARLE PLACE

Hi Claire, we are very sorry to hear this. Would you be able to provide us with your order number so we can look into this further for you? We would like to see what you purchased and learn more about the issues you are having with it.

Rated 5 out of 5 stars

Happy camper

I’m very happy with the warranty from blinds to go because my problem was fixed for a nominal fee to have it taken to the factory and brought back and installed.

December 22, 2020
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Reply from Blinds To Go - CARLE PLACE

This is great to hear Fred! Thank you for your kind review!

Rated 3 out of 5 stars

Waiting! Waiting !

Took way too long to get done !!!

December 22, 2020
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Reply from Blinds To Go - CARLE PLACE

Hi Doc, we apologize for the delays you have experienced and greatly appreciate your patience during this difficult time for all.

Rated 1 out of 5 stars

I am currently in the middle of solving…

I am currently in the middle of solving an issue it’s not yet been resolved. For now, i’ll keep it one star until problem is resolved.

Order# 904688

Someone from the factory needs to contact me...Not from the store!!!... I need a call from the factory or the corporate. This problem is not being resolved and going nowhere!!!!

December 21, 2020
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Reply from Blinds To Go - CARLE PLACE

Hi Roody, thank you for your order number. I have contacted the store and the manager to inquire about the issue/status and have requested that someone follow up with you today.

Hi Roody, is there anything we can help with? If you would like to provide the order number we can help look into it on our end as well.

Rated 2 out of 5 stars

I don’t know much about blinds but they…

I don’t know much about blinds but they are not installed properly.

December 21, 2020
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Reply from Blinds To Go - CARLE PLACE

Hi Maria, we are sorry to hear this - could you please edit your review to include your order number so we can look into this for you right away?

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