Blinds To Go - CARLE PLACE Reviews 

60
TrustScore 4.5 out of 5

4.5

203 OLD COUNTRY ROAD, 11514 CARLE PLACE, NY, US


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Rated 5 out of 5 stars

The sales person and the persons who measured , installed our blinds were excellent in theirs jobs . We are highly satisfied. The only complaint was the availability of the blinds took too long.

Company replied

Rated 5 out of 5 stars

Valerie and Alton both provided an outstanding experience from start to finish. Valerie was excellent — she listened carefully, answered all my questions, and took great care of me while placing my... See more

Company replied

Rated 4 out of 5 stars

I am a long time customer of your shop. The blinds came in a timely manner. The directions did not come with the blinds. It took two phone calls to the shop for them to email me the directions. I foun... See more

Company replied

Rated 5 out of 5 stars

Blinds to Go was able to make a 91" roller shade for my double window living room window. They measured and installed the shade after removing two blinds. I live in old build and the window is not e... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 203 OLD COUNTRY ROAD, 11514, CARLE PLACE, NY, United States

  • 5167396481

4.5

Excellent

TrustScore 4.5 out of 5

60 reviews

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4.5

All reviews

(60)

2,870 reviews in the last 12 months

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Rated 4 out of 5 stars

The installer was highly skilled and…

The installer was highly skilled and respectful he was in and out in minutes installed two sets of blinds. Had to wait awhile for delivery but am chalking that up to Covid 2020 very good experience

December 19, 2020
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Reply from Blinds To Go - CARLE PLACE

Hi Ken, this is wonderful to hear. Thank you for your kind review and for your patience during this difficult time for all.

Rated 4 out of 5 stars

Everyone one that I spoke to was very…

Everyone one that I spoke to was very nice, especially Darryl the salesman in the Carle Place store. It did take a long time to get the order, but once it came it, it was installed very quickly.

December 16, 2020
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Reply from Blinds To Go - CARLE PLACE

This is great to hear Howard! Thank you for your review and for your patience during the delays in production we have experienced.

Rated 5 out of 5 stars

Great job, great price, great service

Great job, great price, great service.
Had a problem with a shade after more than a year. BTG, came, picked up the shade and replaced it in about a week.
Thanks

December 15, 2020
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Reply from Blinds To Go - CARLE PLACE

This is great to hear! Thank you for your kind review Michael!

Rated 3 out of 5 stars

My measurements were perfect but my…

My measurements were perfect but my blinds are uneven and a button was off from the bottom of another one.I don't have time to deal with it and I am annoyed that they're not perfect.

December 15, 2020
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Reply from Blinds To Go - CARLE PLACE

Hi Cheryl, we are sorry to hear about this issue with the blinds. Have you spoken with the store manager about this? Would you please edit your review to show your order number so we can help look into this for you?

Rated 1 out of 5 stars

the construction was sub par the slats…

the construction was sub par the slats kept falling from the from the holder

December 15, 2020
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Reply from Blinds To Go - CARLE PLACE

Hi Robert, we are sorry to hear about this experience. We would like to hear more of your feedback to see how we can help you further; would you be able to edit your review to provide your order number?

Rated 2 out of 5 stars

Not totally satisfied

I had 12 shades done and I’m not satisfied with the job that was done on 7 of them. The person that came to measure and the installer of the shades could have done a better job.

December 15, 2020
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Reply from Blinds To Go - CARLE PLACE

Hi Peter, we are sorry to hear about this experience. We would like to hear more of your feedback to see how we can help you further; would you be able to edit your review to provide your order number?

Rated 1 out of 5 stars

Won’t come back

I placed the order (order # 844948) in September, and the measurement was taken the following week. I was told that I would get a call in October to schedule an installation date. I never did, so I called at the end of October. I was told that the measurements were never properly relayed, so my order was never completed. Had I not called, no one would have picked up on this. My order was not even expedited over this. My blinds were only installed last week.

December 15, 2020
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Reply from Blinds To Go - CARLE PLACE

Hi E.M, we are very sorry to hear about this experience you had with us. We would like to hear more feedback so we can help to resolve or rectify any issues. Please let us know if we can help further in any way - you may edit your review to include your order number so we can look further into it as well.

Rated 5 out of 5 stars

Quick and easy

Picked up the blinds with no issues and they were easy to install

December 14, 2020
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Reply from Blinds To Go - CARLE PLACE

This is great to hear! Thank you for your review!

Rated 5 out of 5 stars

Love My Blinds i’m glad I went there …

Love My Blinds i’m glad I went there My installer was great Thank you Blinds to go I would definitely recommend you guys

December 14, 2020
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Reply from Blinds To Go - CARLE PLACE

This is wonderful to hear Margie! Thank you for your review!

Rated 5 out of 5 stars

we ordered a duet shade and…

we ordered a duet shade and unfortunatley it came damaged but the blinds to go staff was very helpful,they sent it back to the factory and 2 days later came back perfect.

December 14, 2020
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Reply from Blinds To Go - CARLE PLACE

This is great to hear Ana! Thank you for your review!

Rated 1 out of 5 stars

i ordered 18 new blinds throughout the…

i ordered 18 new blinds throughout the house. one bathroom was not 100% complete. the company installer refused to measure and order the last room. I ordered the last blinds after the room was completed. Due to the covid 19 virus, production of my blinds was to be 12 weeks. They completed and delivered in 7 weeks. Unfortunately, the size was wrong, my fault, not theirs. I asked if the blinds could be cut down. I was informed that I would have to order new blinds. I was also informed that if i cut them down, my warranty would be voided. As a skilled contractor, I was able to cut down the blinds, 1/4" in each side, without dismantling or damaging the blinds or the operating mechanisms within. Time to make the repair, 20 minutes. you would never know that the blinds were altered. PS- warranty issues, if any; they told me that all blinds would be measured and if they were different sizes than the order, the warranty would be void. Think twice before purchasing here.

December 14, 2020
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Reply from Blinds To Go - CARLE PLACE

Hi Robert, we are sorry to hear about the issues you have experienced. The order and warranty both state that you cannot alter the blinds - sometimes we can fix them and would charge a. $25 cut down fee but it depends on the product and if we can do it properly. If you could send me your order number we would be happy to look into this matter for you more. Let us know, we are here to help!

Rated 5 out of 5 stars

Great pricing

Great pricing. Good selection. Easy to navigate website and place order. Fast shipping.

December 14, 2020
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Reply from Blinds To Go - CARLE PLACE

This is great to hear John, thank you for your review!

Rated 5 out of 5 stars

Blinds to Go is true to it's word…

Blinds to Go is true to it's word regarding its lifetime guarantee, and what more can you ask? Quick repairs with a smile.

December 14, 2020
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Reply from Blinds To Go - CARLE PLACE

Thank you so much for the kind review Fred, we appreciate your loyalty and kind words!

Rated 1 out of 5 stars

I waited several months for them and…

I waited several months for them and was suppose to receive a $20.00 credit but still waiting.

December 14, 2020
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Reply from Blinds To Go - CARLE PLACE

Hi Ann, could you please provide your order number so we can help look into this for you and ensure you receive your credit? Thanks!

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