Blinds To Go - CASTLEFIELD Reviews 24

TrustScore 4.5 out of 5

4.5

1290 CASTLEFIELD AVENUE, M6B 4B3 TORONTO, ON, CA


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See what reviewers are saying

Rated 5 out of 5 stars

Great product- we purchased wireless solar shades and a few light diffusing roller shades. Good selection, bought on sale and really great install. Bought blinds in a Toronto store and had them shipp... See more

Company replied

Rated 5 out of 5 stars

I gave 5 stars rating because Sande J was very patient with us. We changed our minds on the blinds a few times and she always made great suggestions to help us with our purchase. The installer also... See more

Company replied

Rated 4 out of 5 stars

Gabriela was very helpful. I should have gone in with a budget in mind, and would have liked to have been aware of cheaper but also suitable alternatives. Many of the samples and colours that we prefe... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1290 CASTLEFIELD AVENUE, M6B 4B3, TORONTO, ON, Canada

  • 4167676668

4.5

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars

Great service

I gave 5 stars rating because Sande J was very patient with us. We changed our minds on the blinds a few times and she always made great suggestions to help us with our purchase.
The installer also was excellent because he took his time and showed us how to operate the blinds.
Overall, we were very happy with the customer service we received!

November 4, 2025
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Reply from Blinds To Go - CASTLEFIELD

We're happy to hear that our team provided excellent support and installation. We appreciate your positive feedback and are glad you were happy with our customer service!

Rated 5 out of 5 stars

Good service and communication

Good service and communication. Lorenzo is great!

October 19, 2025
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Reply from Blinds To Go - CASTLEFIELD

Hi Alison, We appreciate your kind words. We are so glad you had a great experience with Lorenzo!

Rated 2 out of 5 stars

I've bought over 30 blinds from Blinds…

I've bought over 30 blinds from Blinds to Go over the years and have been mainly pleased with the products and service.

My recent order of 6 venetian blinds was delayed being completed, taking several weeks presumably due to the pandemic, which I was warned about. When I finally received the order, 2 blinds had faulty mechanisms so didn't work. One of these had a wand the wrong length and another blind, which did work, had a wand that was too long, so could not be fitted within the window frame as planned. I checked the order details and the required wand lengths I submitted were correct. I returned the two that didn't work and tried to explain the problem, but the person in the shop was new and didn't really want to know the details of what was wrong. They were sent back to the factory and came back about a week later, but were exactly the same and still didn't work.

I took them back to the shop and explained the problem to a different salesperson and they were sent back to the factory again. When they came back, the mechanism had finally been fixed or replaced and they worked. The whole thing took over 2 months. Anyway, I just thought you should know. I believe the order was submitted correctly by me and by the salesperson at the shop, but the factory did not check that the blinds functioned, both when they were made and when they were returned.

January 3, 2021
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Reply from Blinds To Go - CASTLEFIELD

Hi Mark, we are very sorry to hear of this experience. Would you mind providing your order number so we can help look into this for you? Thanks.

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