Blinds To Go - EAST HANOVER Reviews 

79
TrustScore 4.5 out of 5

4.6

375 STATE ROUTE 10, 07936 EAST HANOVER, NJ, US


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Rated 5 out of 5 stars

Jasmine W. greeted us when we arrived at the BTG store in East Hanover NJ and we immediately started asking her a million questions (even though we always act cool like we don’t need any help!) We spe... See more

Company replied

Rated 5 out of 5 stars

We stopped in to the East Hanover, NJ store not knowing exactly what we wanted and were lucky enough to meet with Laurel who is pleasant, professional and provided great assistance. She patiently walk... See more

Company replied

Rated 5 out of 5 stars

Phil Durante is fantastic. He is highly professional, extremely knowledgeable, wonderfully capable and very pleasant and nice. We were impressed with his skills and touched by his kindness. Phil ar... See more

Company replied

Rated 5 out of 5 stars

When I walked into Blinds to Go I had no idea what I wanted. Both Nikki & Jasmine made my experience seamless. They gave me great ideas from an interior perspective, comfort & style. I highly reco... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 375 STATE ROUTE 10, 07936, EAST HANOVER, NJ, United States

  • 9735330066

4.6

Excellent

TrustScore 4.5 out of 5

79 reviews

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4.6

All reviews

(79)

2,957 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Completely disorganized

Completely disorganized, wrong measurements twice, double scheduling of appointments to install and remeasure, inaccurate information given by customer service.

January 12, 2026
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Reply from Blinds To Go - EAST HANOVER

Thank you for taking the time to share your experience. We’re truly sorry for the disorganization, repeated measurement issues, and the frustration caused by scheduling errors and inaccurate information. We completely understand how upsetting this must have been, and we sincerely apologize for the inconvenience.

I’m glad we were able to speak with you over the phone and review everything together. We’re still not entirely sure how the two shades on your order were mixed up, but we take full responsibility and are very sorry this happened. I do see that you have an upcoming appointment scheduled, and I’m happy we were able to come to an agreement moving forward.

Thank you for your patience and for giving us the opportunity to correct this we truly appreciate it and are committed to making sure the rest of your experience goes smoothly.

Rated 5 out of 5 stars

Thank you Andrea at East Hanover

It was a pleasure working with Andrea at the East Hanover location. The studio has all the different blinds and curtains on display which helps you decide what to order. The 2 installers I had was professional and clean.
I'm sorry I don't know the name of the tall gentleman who installed my blinds but he was quick and efficient.

November 10, 2025
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Reply from Blinds To Go - EAST HANOVER

This is great to hear, so glad you were happy with your recent experience!

Rated 1 out of 5 stars

Butter beware

Product arrived damaged, poor installation instructions, sent product back had to wait another two weeks to get and we were not notified they were in we had to call to find out.

January 13, 2026
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Reply from Blinds To Go - EAST HANOVER

Hello! Thank you for taking the time to provide us with this feedback. We apologize for how your original product arrived, and hope that the replacement was satisfactory. Please feel free to reach out if you have further issues and do not forget we have a lifetime warranty on all mechanics.

Rated 5 out of 5 stars

Phil Durante is fantastic

Phil Durante is fantastic. He is highly professional, extremely knowledgeable, wonderfully capable and very pleasant and nice. We were impressed with his skills and touched by his kindness. Phil arrived on time, well-organized, cleaned up to perfection, and was pleasant throughout our interaction. We can't thank Phil enough for such an amazing job of installing our blinds throughout our entire home. They look beautiful and we have Phil to thank! He should be recognized for doing exemplar work. Many thanks!

November 8, 2025
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Reply from Blinds To Go - EAST HANOVER

We're happy to hear that the installation process was so positive! We appreciate you sharing your experience with Phil.

Rated 5 out of 5 stars

Perfect fit and caring personnel

Perfect fit and caring personnel

November 13, 2025
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Reply from Blinds To Go - EAST HANOVER

We're glad you had a great experience with our team and that the fit was perfect. Thanks for your feedback!

Rated 5 out of 5 stars

We ordered few blinds from Livingston…

We ordered few blinds from Livingston store, the lady was very helpful and friendly explaining the questions that I have.
Blinds are beautiful and fits windows perfectly.

December 22, 2020
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Reply from Blinds To Go - EAST HANOVER

This is wonderful to hear Cindy! Thank you for your review!

Rated 5 out of 5 stars

Would Buy From Them Again.

Pleated shades look great. Phil is an excellent installer. Everything fit perfectly and worked as expected.

December 22, 2020
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Reply from Blinds To Go - EAST HANOVER

This is wonderful to hear Linda! Thank you for your review!

Rated 5 out of 5 stars

Very happy with the product & service

Very happy with the product & service! Great experience and will recommend to friends. Thank you!

December 22, 2020
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Reply from Blinds To Go - EAST HANOVER

This is great to hear Sue! Thank you for your kind review!

Rated 5 out of 5 stars

Fast service

Fast service, terrific. Thanks!!

December 21, 2020
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Reply from Blinds To Go - EAST HANOVER

This is wonderful to hear Mary! Thank you for your review.

Rated 5 out of 5 stars

Great Professional Workers

The workers were very professional, efficient, and on time. The quality of the work was superb.

I appreciate all the work that was done in my home. All of my blinds are from Blinds To Go.

Thank you again for everything.

Sharon

December 21, 2020
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Reply from Blinds To Go - EAST HANOVER

This is great to hear Sharon! Thank you for your review!

Rated 5 out of 5 stars

Service was excellent

Service was excellent. Fast, reliable and covid safe. And it was free because there is a lifetime guarantee for repairs. Beautiful! Thank you.

December 21, 2020
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Reply from Blinds To Go - EAST HANOVER

This is great to hear Amy! Thank you for your review!

Rated 5 out of 5 stars

Cell blinds repair

We brought our shade into the RT 10 NJ BTG, which we had bought a year ago, but the internal strings snapped and they repaired it within a week and it was ready to pick up! Great customer service at this location.

December 21, 2020
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Reply from Blinds To Go - EAST HANOVER

This is great to hear Sue! Thank you for your review!

Rated 5 out of 5 stars

No complaints whatsoever about the…

No complaints whatsoever about the dealings with Blinds To Go
Would recommend them to anyone who is looking to purchase window treatments.

December 21, 2020
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Reply from Blinds To Go - EAST HANOVER

This is great to hear! Thank you for your review!

Rated 4 out of 5 stars

Like my shades very much

Like my shades very much. Best price. Wait time for arrival took 8 weeks . A long time .

December 21, 2020
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Reply from Blinds To Go - EAST HANOVER

This is great to hear! Thank you for your review and your patience!

Rated 5 out of 5 stars

Will definitely order from Blinds to Go again!

My sales assistant was very knowledgeable and wonderful to work with. He helped me settle on a style and got all the details needed. Ordering was easy. The blinds arrived when scheduled and were easy to install.

Will definitely order from Blinds to Go again!

December 15, 2020
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Reply from Blinds To Go - EAST HANOVER

Wonderful to hear Liza! Thank you for the kind review - we look forward to helping you again in the future!!

Rated 5 out of 5 stars

Good product

Good product. Easy to buy. Installer was great. I would recommend. Happy Holidays!

December 15, 2020
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Reply from Blinds To Go - EAST HANOVER

This is great to hear! Thank you for your kind review Sue!

Rated 1 out of 5 stars

They promise the moon and don't…

They promise the moon and don't deliver what they promised. The wrong size shutter arrived. Been waiting 23 days for new shutter. Bedroom window bare all this time, they called and said the right size is in and they would contact the installer. I called the installer 4 days later and he said they did not contact him. Ready to cancel the whole order and have them uninstall what they put in.

December 15, 2020
Blinds To Go - EAST HANOVER logo

Reply from Blinds To Go - EAST HANOVER

Hi Roseann, we are sorry to hear about this issue with the blinds. Have you spoken with the store manager about this? Would you please edit your review to show your order number so we can help look into this for you?

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