Blinds To Go - EAST HANOVER Reviews 

79
TrustScore 4.5 out of 5

4.6

375 STATE ROUTE 10, 07936 EAST HANOVER, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Jasmine W. greeted us when we arrived at the BTG store in East Hanover NJ and we immediately started asking her a million questions (even though we always act cool like we don’t need any help!) We spe... See more

Company replied

Rated 5 out of 5 stars

We stopped in to the East Hanover, NJ store not knowing exactly what we wanted and were lucky enough to meet with Laurel who is pleasant, professional and provided great assistance. She patiently walk... See more

Company replied

Rated 5 out of 5 stars

Phil Durante is fantastic. He is highly professional, extremely knowledgeable, wonderfully capable and very pleasant and nice. We were impressed with his skills and touched by his kindness. Phil ar... See more

Company replied

Rated 5 out of 5 stars

When I walked into Blinds to Go I had no idea what I wanted. Both Nikki & Jasmine made my experience seamless. They gave me great ideas from an interior perspective, comfort & style. I highly reco... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 375 STATE ROUTE 10, 07936, EAST HANOVER, NJ, United States

  • 9735330066

4.6

Excellent

TrustScore 4.5 out of 5

79 reviews

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4.6

All reviews

(79)

2,940 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not a good experience at all

Not a good experience at all. Out of 25 blinds 5 are not functioning proper at the time of installation. 20% defects. I haven’t received email reply also.
I really disappointed my purchase.

December 15, 2020
Blinds To Go - EAST HANOVER logo

Reply from Blinds To Go - EAST HANOVER

Hi HET, we are very sorry to hear about this experience you had with us. We would like to hear more feedback so we can help to resolve or rectify any issues. Please let us know if we can help further in any way - you may edit your review to include your order number so we can look further into it as well.

Rated 5 out of 5 stars

Very satisfied whenever I have used Blinds to Go

I first purchased from Blinds to Go 20 years ago when we moved into our house, and had a good experience with them. I recently purchased new shades and blinds, and I am extremely happy with them. The price was right (around one third the price of Hunter Douglas products) The salesperson was very helpful and the installer was excellent. Everything happened on schedule as promised.

December 15, 2020
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Reply from Blinds To Go - EAST HANOVER

This is great to hear Wendy! Thank you for your review!

Rated 5 out of 5 stars

Super helpful

Super helpful. Brought in our blinds that needed repair and they were fixed at no charge, and quickly.

December 14, 2020
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Reply from Blinds To Go - EAST HANOVER

This is great to hear Suzan! Thank you for your review!

Rated 1 out of 5 stars

Blinds to go replaced the broken shade…

Blinds to go replaced the broken shade quickly, but remade it 8" too short.

December 14, 2020
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Reply from Blinds To Go - EAST HANOVER

Hi there, we are sorry to hear about the experience you had with us. We would like to hear more feedback and information on the issues you encountered, if you could edit your review to include your order number we will gladly look into your order and see how we can help you.

Rated 5 out of 5 stars

Seamless

Professional, quick and polite - from ordering to installation.

December 14, 2020
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Reply from Blinds To Go - EAST HANOVER

This is great to hear HSN! Thank you for your review!

Rated 5 out of 5 stars

Had great service

Had great service!
I worked with Yani, and Jamie. Both very pleasant, professional young ladies. An asset to Blinds to Go!

December 14, 2020
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Reply from Blinds To Go - EAST HANOVER

This is great to hear Kevin! Thank you for your kind review!

Rated 5 out of 5 stars

Very fast.

Inexpensive and Very fast service.

December 14, 2020
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Reply from Blinds To Go - EAST HANOVER

This is great to hear Jeff! Thank you for your kind review!

Rated 1 out of 5 stars

I ordered 5 Roman shades in Feb.

I ordered 5 Roman shades in Feb., 2020, and finally received in Aug.,2020. I made numerous unreturned calls to set up the installation which I had paid for. When finally installed, 2 of the shades were defective and it took once again numerous calls, many unreturned, to have the blinds picked up and repaired. The entire experience left me certain that the remaining windows that I need treatments for will not be completed by Blinds To Go.

December 14, 2020
Blinds To Go - EAST HANOVER logo

Reply from Blinds To Go - EAST HANOVER

Hi Karen, we are sorry to hear about this issue. Did you place the order before we shut down for a period of time and then it took extra long or? What was that timeline like? We would like to find out more information if you could let us know the order number so we can look into it further for you. We are here to help and will always strive to make things right.

Rated 5 out of 5 stars

Better Than A Home Center

I plan on going back for more blinds. Places like Lowes and Home Depot just don’t do as good of a job as Blinds to Go.

December 14, 2020
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Reply from Blinds To Go - EAST HANOVER

Thank you for the great review Alicia! Your kind words mean a lot to us!

Rated 5 out of 5 stars

The salespeople in the store were great…

The salespeople in the store were great and my installer was amazing, professional and friendly all while taking the necessary covid precautions. I would highly recommend them

December 14, 2020
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Reply from Blinds To Go - EAST HANOVER

This is wonderful to hear Cindy, thank you so much for your review!

Rated 5 out of 5 stars

Great! Super service!

Great! Thanks! Spot on & super service!

December 14, 2020
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Reply from Blinds To Go - EAST HANOVER

Thank you John! Great to hear!!

Rated 1 out of 5 stars

don't waste your time

Their customer service needs a complete overhaul. I ordered blinds in June and was told they would take 3 weeks.....instead they took 4 months. Also, their room darkening blinds which cost me 4x what the faux wood ones don't even dark then room, so they're a waste of money. Their installers are horrible to get in touch with and make the whole process even more frustrating. Would not recommend nor will I ever use again.

December 14, 2020
Blinds To Go - EAST HANOVER logo

Reply from Blinds To Go - EAST HANOVER

Hi Cynthia, we are very sorry to hear about your experience with us.. could you please provide your order number so we can look into your order and the issues at hand? We would like to help you in any way possible.

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