Jasmine W. greeted us when we arrived at the BTG store in East Hanover NJ and we immediately started asking her a million questions (even though we always act cool like we don’t need any help!) We spe... See more
Company replied
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Jasmine W. greeted us when we arrived at the BTG store in East Hanover NJ and we immediately started asking her a million questions (even though we always act cool like we don’t need any help!) We spe... See more
Company replied
We stopped in to the East Hanover, NJ store not knowing exactly what we wanted and were lucky enough to meet with Laurel who is pleasant, professional and provided great assistance. She patiently walk... See more
Company replied
Phil Durante is fantastic. He is highly professional, extremely knowledgeable, wonderfully capable and very pleasant and nice. We were impressed with his skills and touched by his kindness. Phil ar... See more
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When I walked into Blinds to Go I had no idea what I wanted. Both Nikki & Jasmine made my experience seamless. They gave me great ideas from an interior perspective, comfort & style. I highly reco... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
375 STATE ROUTE 10, 07936, EAST HANOVER, NJ, United States
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Not a good experience at all. Out of 25 blinds 5 are not functioning proper at the time of installation. 20% defects. I haven’t received email reply also.
I really disappointed my purchase.

Reply from Blinds To Go - EAST HANOVER
I first purchased from Blinds to Go 20 years ago when we moved into our house, and had a good experience with them. I recently purchased new shades and blinds, and I am extremely happy with them. The price was right (around one third the price of Hunter Douglas products) The salesperson was very helpful and the installer was excellent. Everything happened on schedule as promised.

Reply from Blinds To Go - EAST HANOVER
Super helpful. Brought in our blinds that needed repair and they were fixed at no charge, and quickly.

Reply from Blinds To Go - EAST HANOVER
Great job ...always pleased with the service! Fast turnaround!

Reply from Blinds To Go - EAST HANOVER
Blinds to go replaced the broken shade quickly, but remade it 8" too short.

Reply from Blinds To Go - EAST HANOVER
Good service.
They stand by their warranty
Period.
They repaired defective vertical blinds.
Great service.

Reply from Blinds To Go - EAST HANOVER

Reply from Blinds To Go - EAST HANOVER
Had great service!
I worked with Yani, and Jamie. Both very pleasant, professional young ladies. An asset to Blinds to Go!

Reply from Blinds To Go - EAST HANOVER
I ordered 5 Roman shades in Feb., 2020, and finally received in Aug.,2020. I made numerous unreturned calls to set up the installation which I had paid for. When finally installed, 2 of the shades were defective and it took once again numerous calls, many unreturned, to have the blinds picked up and repaired. The entire experience left me certain that the remaining windows that I need treatments for will not be completed by Blinds To Go.

Reply from Blinds To Go - EAST HANOVER
I plan on going back for more blinds. Places like Lowes and Home Depot just don’t do as good of a job as Blinds to Go.

Reply from Blinds To Go - EAST HANOVER
The salespeople in the store were great and my installer was amazing, professional and friendly all while taking the necessary covid precautions. I would highly recommend them

Reply from Blinds To Go - EAST HANOVER

Reply from Blinds To Go - EAST HANOVER
Their customer service needs a complete overhaul. I ordered blinds in June and was told they would take 3 weeks.....instead they took 4 months. Also, their room darkening blinds which cost me 4x what the faux wood ones don't even dark then room, so they're a waste of money. Their installers are horrible to get in touch with and make the whole process even more frustrating. Would not recommend nor will I ever use again.

Reply from Blinds To Go - EAST HANOVER
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