From our initial visit to place our order, to confirmation and pickup, everything went smoothly. Everyone we dealt with was helpful and professional. The finished product is fantastic. That’s why we a... See more
Company replied
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From our initial visit to place our order, to confirmation and pickup, everything went smoothly. Everyone we dealt with was helpful and professional. The finished product is fantastic. That’s why we a... See more
Company replied
Service was good, and blinds were available quickly. Bought lowest level which are quite flimsy & cheap looking, but do the job of privacy. Next level up were huge jump in price.
Company replied
Kowledgeable and professional staff, efficiecy and punctuality. I like the idea of having carrier-track life warranty, as I am using a lot of vertical blinds on many locations. The only objection I ha... See more
Company replied
Asma has been simply outstanding through this entire process. We couldn’t be happier at the customer service provided. Would not hesitate to recommend this store
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
1995 DUNDAS STREET EAST, L4X 1M1, MISSISSAUGA, ON, Canada
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From the in-store shopping experience to the final install at my home , the experience was professional, accommodating, and efficient with all members of the team

Reply from Blinds To Go - EAST MISSISSAUGA
Beautiful blinds and great service.
Would highly recommend!!!

Reply from Blinds To Go - EAST MISSISSAUGA
Customer service/Sales rep was very attentive, not pushy. Demonstrated the difference between semi-sheer and black-out blinds. We went for semi-sheer for our patio door and did not regret it. Mathew from the installing company was also outstanding and responded right away when there was a schedule conflict.

Reply from Blinds To Go - EAST MISSISSAUGA
I was very impressed with installation portion of my installation. The installer was able to move the existing curtains forward a few inches so the new blinds had clearance. Then he installed and adjusted the new blinds in a timely manner

Reply from Blinds To Go - EAST MISSISSAUGA
I’ve been a long time blinds to go customer and I have to say my latest experience has caused me to rethink my patronage. I had to wait over 30 minutes to pick up my blinds which I understand we’re somewhat delayed due to COVID-19. Then, having only been installed for six weeks the blinds broke. Luckily I was able to fix them myself more so for the unpleasant outlook of having to visit your store again. Not sure I’m gonna be a customer going forward

Reply from Blinds To Go - EAST MISSISSAUGA
Blinds to go staff at store were helpful and the store was nicely laid out. The installers for the mini blinds and drapes were courteous, careful, and professional. It is difficult for everyone during Covid and I appreciate the installers working in a manner which reduced risk but without compromising the level of detailed service. Would definitely purchase products and services from here again.

Reply from Blinds To Go - EAST MISSISSAUGA
Wonderful guidance as to my kitchen blind. It's exactly what I wanted and it was about half the price of the other quotation I received.

Reply from Blinds To Go - EAST MISSISSAUGA
AAA they kept their word paste did what they said they were going to do and I’m very pleased

Reply from Blinds To Go - EAST MISSISSAUGA
The blinds we ordered were perfectly cut for our windows. The installer was courteous, prompt and efficient. The cost was also very reasonable.

Reply from Blinds To Go - EAST MISSISSAUGA
From start to finish,the team was knowledgeable and efficient!..everything was outlined clearly from start to the installation of the blinds..will definitely recommend the company!

Reply from Blinds To Go - EAST MISSISSAUGA
It took far to long and a big inconvenience. Advised I would get call backs and never did. The customer service was terrible. I could not recommend them.
I was informed 6 weeks and it was over double. Still poor service and to late to do anything. I gave you the opportunity but you never called back. No need to respond wasting your time as what is done is done

Reply from Blinds To Go - EAST MISSISSAUGA
Had an issue with a section of my vertical blinds, dropped them off on Saturday and picked them up on the following Wednesday.
I couldn't have asked for anything more.

Reply from Blinds To Go - EAST MISSISSAUGA
post sale was not so good as expected. Measurement was slightly longer than estimated. I talked to store sales several times and was told to cut it shorter myself. Eventually, I bought a paper-cutter from staples and finalized it myself happily.

Reply from Blinds To Go - EAST MISSISSAUGA
Horrible end product. I purchased a drape and received full of wrinkles. Their excuse you have to buy steamers. Not recommending anyone to buy drape unless you have steamer. Very bad experience. Please advise where to reach out to appropriate person?

Reply from Blinds To Go - EAST MISSISSAUGA
Jacquelin Brown was very helpful, and the order arrived on time. Great service.

Reply from Blinds To Go - EAST MISSISSAUGA
One of my blinds came with the wrong chain colour and Blinds to Go still has not replaced the item.

Reply from Blinds To Go - EAST MISSISSAUGA
Soft touch blind isn’t very good but sales people we’re good , blind gets stuck all the time and it’s one month old .

Reply from Blinds To Go - EAST MISSISSAUGA
We ordered two blinds, one arrived missing a piece that prevented it from being properly installed in the brackets. I brought this blind back in to blinds to go, it was sent off for service, was not correctly serviced because the sales rep that was helping me gave incorrect instructions. I went _back_ to blinds to go, spoke with someone else, and it got resolved. The time between purchase and successful installation of my blinds was 10+ weeks with all of this back and forth...
In the end it was way too much effort to save a bit of money. Unlikely i'll return as a customer.

Reply from Blinds To Go - EAST MISSISSAUGA
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