Blinds To Go - HARTSDALE Reviews 

80
TrustScore 4.5 out of 5

4.3

150 SOUTH CENTRAL PARK AVENUE, 10530 HARTSDALE, NY, US


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Rated 4 out of 5 stars

Went to look for options for my wall of windows at location on Central Ave, Westchester, NY. Was assisted by Liylis and had a great experience. She took her time & discussed all available options. She... See more

Company replied

Rated 5 out of 5 stars

The sales staff was informed about the products they sold. They were very helpful in chosing style and colors and did not hard-sell but offered to send samples so I was sure of my selection. The inst... See more

Company replied

Rated 4 out of 5 stars

Everything was good. We have used them a couple times in the past. The area of improvement would be to reduce time for delivery and installation.

Company replied

Rated 5 out of 5 stars

The customer service at Blinds To Go was outstanding! Ms. Liylis Williams was amazing. She went above and beyond to accommodate us when we needed assistance and in helping to resolve any issues. Th... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 150 SOUTH CENTRAL PARK AVENUE, 10530, HARTSDALE, NY, United States

  • 9143953949

4.3

Excellent

TrustScore 4.5 out of 5

80 reviews

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1-star

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4.3

All reviews

(80)

3,014 reviews in the last 12 months

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Rated 5 out of 5 stars

Both the removal of the rods and…

Both the removal of the rods and replacement were excellent. The measurements of the bedrooms blinds and replacements were excellent.

November 26, 2025
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Reply from Blinds To Go - HARTSDALE

Hi Laverne, We're happy to hear that you enjoyed your experience! Thank you for your positive feedback.

Rated 1 out of 5 stars
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Reply from Blinds To Go - HARTSDALE

Hello, We're sorry to hear you've been left waiting for communication - we want to make it right. Can you please reach out with your order number and the best way to contact you? Thank you!

Rated 1 out of 5 stars

I placed my order for 2 shades and one…

I placed my order for 2 shades and one shutters fir my bedroom on October 15. Guys came to measure Oct 21. They neglected to tell me that there would be a problem .Guy came to install Nov 17. Could not do it. Frame problem. Never knew what was happening. Finally someone told me I could not cancel the shutters, but someone would come Nov 25. Nope!!! So forget getting this done before Thanksgiving.
I am so furious with your company.
No help for the customer.
Joan Schuster
First order with Emily had # 143012. I believe that changed.

October 15, 2025
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Reply from Blinds To Go - HARTSDALE

Hi joan, We're so sorry to hear about the issues you experienced with your order and the delays you encountered. We apologize for the lack of communication and the inconvenience this has caused. We are looking into your order to see how we can prevent this from happening again. Thank you for your feedback.

Rated 5 out of 5 stars

Sales staff were helpful and…

Sales staff were helpful and knowledgeable.

November 18, 2025
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Reply from Blinds To Go - HARTSDALE

We're glad our sales team provided helpful and knowledgeable assistance!

Rated 1 out of 5 stars

Our window blinds were too short and…

Our window blinds were too short and the door blinds were broken. We called but the response was slow. Still waiting for replacements.

November 11, 2025
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Reply from Blinds To Go - HARTSDALE

Hello, we are very sorry to hear about this issue you encountered and the response time to have it rectified. We looked into this for you and noticed the track is being repaired and the vanes were reordered and due in next week - we will follow up with the showroom to ensure everything gets to you ASAP!

Rated 1 out of 5 stars

$100 for 5 minutes

The installation took about 5 minutes and cost over $100. 5 minutes work doesn't equate to $100.

November 22, 2025
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Reply from Blinds To Go - HARTSDALE

Hi Alan, We appreciate your feedback and time. We're sorry the installation cost did not meet your expectations. Please share your order number so we can learn more about your experience.

Rated 5 out of 5 stars

Customer for 25 years and happy with each purchase

I am a returning customer since about 1999 when you first came to Yonkers. This shopping experience was excellent. Sales person knew the products that matched our needs. Explained how to measure. Arrived exactly as expected and the product is perfect.

November 9, 2025
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Reply from Blinds To Go - HARTSDALE

Hi Susan, We're glad you enjoyed your experience. It's wonderful to know the salesperson's expertise and the product's quality met your expectations. Thank you for your long-term patronage!

Rated 5 out of 5 stars

Installers

Oscar and his partner were professional, answered all my questions and even moved a curtain rod up an inch when I felt it was positioned to low. They took the time to explain how the remote and chargers works. Would want them to come back for any future work I order through Blinds R Us.

November 25, 2025
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Reply from Blinds To Go - HARTSDALE

Hi Miriam, We're happy to hear that the installation was professional and thorough, meeting your needs. Thank you for sharing your positive experience; we appreciate your business!

Rated 1 out of 5 stars

The quality of the actual shade

The quality of the actual shade
Is subpar relative how much I spent. Really disappointed .

November 15, 2025
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Reply from Blinds To Go - HARTSDALE

Hi Anthony, we are very sorry to hear about how unhappy you are with the product...were you able to see a sample/example of the product you were choosing in the showroom when purchasing? We have someone from our support team that will be reaching out to you to help with this!

Rated 2 out of 5 stars

Blinds NOT TO GO

The installer was great however was not HAPPY WITH THE STORE VIBES ON CENTRAL AVE. really not happy at all
Give me your direct contact information who to speak to

November 3, 2025
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Reply from Blinds To Go - HARTSDALE

Hello there, we are deeply sorry to hear about your experience with the Central Ave store.. customer service is the most important aspect of our business and it saddens us to hear we really missed the mark here. Any further feedback you can give to us or the manager of the showroom especially would be deeply appreciated so we can be sure to address this issue.

Rated 5 out of 5 stars

I don't know anything about blinds…

I don't know anything about blinds ..... so when I walked into the store I was happily surprised to have Liylis, a very knowledgeable associate, ask me what I wanted and then made suggestions to suit my windows. It was a seemless experience from start to measuring to installation.

October 8, 2025
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Reply from Blinds To Go - HARTSDALE

Hi Ann, We're glad you enjoyed your experience. It's wonderful to hear that our associate's knowledge and suggestions suited your needs, making the process seamless from start to finish.

Rated 2 out of 5 stars

The person who installed the shades was…

The person who installed the shades was very nice, but one of the two shades will not stay in place. I ease it up and it slides right back down. It is frustrating and I am disappointed, to say the least. It has been this way from the beginning. If there is a way to fix this myself, I would like to know. With COVID, we took a chance having someone come in to install the shades. I am not willing to do it again, at least not until the pandemic is over or a majority of New Yorkers have received one of the vaccines.

January 31, 2021
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Reply from Blinds To Go - HARTSDALE

Hi D. Fraser, we are sorry to hear about this issue. If you could please send us your order number we will look into it and see if we can have an installer/install manager call you to help walk you through the issue. Thank you.

Rated 5 out of 5 stars

Communication between Blinds 2 go & us…

Communication between Blinds 2 go & us was good & frequent. The installation co. Was prompt & they helped navigate the rules of my building because of Covid. The total experience has been more than satisfactory

December 22, 2020
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Reply from Blinds To Go - HARTSDALE

This is wonderful to Gail! Thank you for your kind review!!

Rated 5 out of 5 stars

Blinds I ordered are beautiful

Blinds I ordered are beautiful. The sales person was so helpful and offered options that I did not now existed. As a result, got better blinds and saved money. He was very patient too, as I had a hard time making up my mind on the color.

December 22, 2020
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Reply from Blinds To Go - HARTSDALE

This is great to hear Pauline! We are always here to help no matter how easy or hard it is for someone to decide - after all it is a big decision! Thank you for your review!

Rated 5 out of 5 stars

I have used BTG for many years

I have used BTG for many years. The quality of their products and warranty is unmatched. They are my go company for window dressings.

December 22, 2020
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Reply from Blinds To Go - HARTSDALE

This is great to hear Demasio and Kafui! Thank you for your review!

Rated 2 out of 5 stars

2 stores and 2 months to get a $30…

2 stores and 2 months to get a $30 blind for a bathroom. Need I say more?

The blind is fine,

December 22, 2020
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Reply from Blinds To Go - HARTSDALE

Hi Betty, we are sorry about the delay you have experienced and appreciate your patience during this difficult time for all. Is there anything we can do to help you further and/or improve your experience? We are here to help.

Rated 2 out of 5 stars

Expensive for what they are

Expensive for what they are. Order was not in when email said come and get them.

December 21, 2020
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Reply from Blinds To Go - HARTSDALE

HI Joe, we are very sorry to hear about the experience you have had and the miscommunication from the order email. Are you not happy with the product? We would like to hear some feedback on it given your comments if possible. Let us know how we can help, thanks!

Rated 3 out of 5 stars

Good quality product; follow up service is subpar

The product quality is very good. However the measurer measured incorrectly and had to return a few weeks later with a new set of shutters. On another set of shutters one of the slats was damaged and needed to be replaced. On a third set of shutters there were 2 crosspieces missing. These both were set to be repaired 3 weeks ago after 3 trips to the store to check on status. We still wait and I’m not happy about having to make a 4th trip to the store (Voicemails are not answered).

December 21, 2020
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Reply from Blinds To Go - HARTSDALE

Hi Wendy & Joe, we are very sorry to hear of this experience.. Would you mind providing your order number or giving us more information so we can help look into any issues and help to rectify them? Thanks.

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