Went to look for options for my wall of windows at location on Central Ave, Westchester, NY. Was assisted by Liylis and had a great experience. She took her time & discussed all available options. She... See more
Company replied
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Went to look for options for my wall of windows at location on Central Ave, Westchester, NY. Was assisted by Liylis and had a great experience. She took her time & discussed all available options. She... See more
Company replied
The sales staff was informed about the products they sold. They were very helpful in chosing style and colors and did not hard-sell but offered to send samples so I was sure of my selection. The inst... See more
Company replied
Everything was good. We have used them a couple times in the past. The area of improvement would be to reduce time for delivery and installation.
Company replied
The customer service at Blinds To Go was outstanding! Ms. Liylis Williams was amazing. She went above and beyond to accommodate us when we needed assistance and in helping to resolve any issues. Th... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
150 SOUTH CENTRAL PARK AVENUE, 10530, HARTSDALE, NY, United States
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Reply from Blinds To Go - HARTSDALE
Excellent customer. Quickly repaired a blind that had shrunk! Cord got crooked but it was repaired properly and quickly. Hassle free. Could use a bit more of that these days!

Reply from Blinds To Go - HARTSDALE
Blinds do not function. I have been trying to work with the store I bought them from, but calls are never returned when they say they will be (or, in fact, ever) and they have made zero effort to replace their defective product. Run, do not walk, to a different blinds supplier.

Reply from Blinds To Go - HARTSDALE
Excellent quality blind and perfect fit. They had good selection of colors and timely delivery. Definitely would recommend

Reply from Blinds To Go - HARTSDALE
We have returned to BTO several times for the value and quality of service.

Reply from Blinds To Go - HARTSDALE
The shade installer was very polite. Quick installation.

Reply from Blinds To Go - HARTSDALE
I’m very pleased with the shades and the installation.

Reply from Blinds To Go - HARTSDALE
My family and I had just painted our home and were just looking for basic blinds. Salesperson Randi was very helpful and explained all of the different blinds, colors and textures. We closed the deal and waited almost 8 weeks for the blinds. I thought it was a bit long but under these circumstances, I understood. I asked about someone to install my blinds and sent Randy by the end of the week. Randy called before he came and arrived ½ hr early which was great. He was quick, professional and polite. He asked if I had any questions about the blinds and cleaned up any debris.
2 thumbs up for blinds to go and installer Randy.

Reply from Blinds To Go - HARTSDALE
I bought faux wood blinds for the bedroom and they look great. The measurements were perfect. Later I ordered the top down bottom up blinds for my living room. They were great and just what I wanted for my apartment.

Reply from Blinds To Go - HARTSDALE

Reply from Blinds To Go - HARTSDALE
Great products. Great service. Great experience!

Reply from Blinds To Go - HARTSDALE

Reply from Blinds To Go - HARTSDALE
Unprofessional in all aspects from service or lack thereof to product which is cheap and maybe good for low income housing not a suburban home.

Reply from Blinds To Go - HARTSDALE
Sales and installation personnel were very good. Measuring personnel not so good and one of the blinds was delivered defective; fortunately the installer was able to fix it. We hope the fix is permanent.

Reply from Blinds To Go - HARTSDALE
Blinds were ok. Charged 300 dollars to install 8 blinds was ridiculous. Never would recommend

Reply from Blinds To Go - HARTSDALE
They did a OUTSTANDING job at fixing the blind

Reply from Blinds To Go - HARTSDALE
Great price and product . Hassle free installation. Very happy , highly recommend.

Reply from Blinds To Go - HARTSDALE
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