Blinds To Go - KIRKWOOD HWYReviews 

38
TrustScore 4.5 out of 5

4.6

4509 KIRKWOOD HWY, 19808 WILMINGTON, DE, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We are highly satisfied with the blinds, we were pleased with the person who help us in the store and we were also pleased with Adrian who installed the blinds.. Thank you Blinds To Go for the great e... See more

Company replied

Rated 5 out of 5 stars

The sales representative was helpful in helping me find the exact type of blinds that we wanted. They were ordered and arrived "on-time" and are a perfect fit.

Company replied

Rated 5 out of 5 stars

It was the easiest process ever. I was skeptical at first, but my husband wanted the shutters. I am so glad he pursued it. I love them. Not more curtains. I just love them. Everyone was so nice... See more

Company replied

Rated 3 out of 5 stars

order # 911506 The sales office was very helpful in working with us to determine what we wanted. The motorized blinds are quiet and perfect. The installer set them up and showed is how they wo... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 4509 KIRKWOOD HWY, 19808, WILMINGTON, DE, United States

  • 3029949155

4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(38)

2,592 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Revi

The experie

June 23, 2026
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

Thank you for the five-star rating, Eddie!

Rated 5 out of 5 stars

Blinds To Go we're very helpful and…

Blinds To Go we're very helpful and picking out the blinds that would fit our family room. Josh did a great job putting them up.

May 14, 2026
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

Thank you so much for taking the time to share your experience with Blinds To Go. We are thrilled to hear that you found our team helpful in selecting the perfect blinds for your family room. It's wonderful to know that Josh did a great job with the installation. Your satisfaction is our top priority, and your kind words mean a lot to us.

We look forward to serving you again in the future!

Rated 5 out of 5 stars

We are highly satisfied with the…

We are highly satisfied with the blinds, we were pleased with the person who help us in the store and we were also pleased with Adrian who installed the blinds.. Thank you Blinds To Go for the great experience

May 13, 2026
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

Thank you so much for your wonderful review! We are thrilled to hear that you are highly satisfied with your new blinds and that you had a positive experience both in-store and with Adrian during the installation. Our team is dedicated to providing excellent service, and it's always rewarding to know that our efforts are appreciated.

We look forward to serving you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

Service from beginning to the end

Service from beginning to the end. Quality ! Adrian is excellent. So professional!

May 13, 2026
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience from start to finish and that Adrian provided you with professional service. Your satisfaction with the quality of our products and service is our top priority, and your kind words are truly appreciated.

We look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

The service was great

The service was great. Elsie and Jennifer were very friendly and accommodating. The installed curtains look great.

March 20, 2026
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a great service experience and that both Elsie and Jennifer were able to assist you in such a friendly and accommodating manner!

Rated 5 out of 5 stars

From Elsie (salesperson)

From Elsie (salesperson), to the measure reader and the installer, just a pleasant, easy experience.

April 13, 2026
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

We strive to make it easy for you - so glad to hear this was your experience Susan! Thank you!

Rated 5 out of 5 stars

Very good experience

Very good experience. Marene was very helpful and a pleasure to work with.

April 8, 2026
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had a very good experience with us. Marene will be delighted to know that she was able to assist you and make your visit a pleasure. Your satisfaction is our top priority, and it's fantastic to know we met your expectations. We look forward to serving you again in the future!

Rated 5 out of 5 stars

It was good from start to finish……

It was good from start to finish… except they didn’t call me when the blinds came in. I had to inquire

April 6, 2026
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience overall. However, we apologize for not notifying you when your blinds arrived. We appreciate your patience and will work on improving our communication process to ensure this doesn't happen again. Your satisfaction is important to us, and we hope to serve you even better in the future.

Rated 5 out of 5 stars
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

Hello RBJ,

Love to hear it , great install and great product is exactly what we aim for! Thanks for taking the time to share your experience!
Best Regards,
Blinds To Go

Rated 5 out of 5 stars

Five Star Company

The store representatives are very helpful and easy to understand.

February 27, 2026
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

We are so glad to hear that you enjoyed working with our team. Thank you for the great feedback!

Rated 5 out of 5 stars

Nothing but an excellent review

Nothing but an excellent review. From sales to measurement to installation, all three employees were professional, knowledgeable & excellent to work with. Terrific job. Thank you.

January 22, 2026
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

We're happy to receive your excellent review! It's great to hear that our team was professional and knowledgeable from sales to installation. Thank you!

Rated 5 out of 5 stars

Great initial service from the sales representative

The sales representative was helpful in helping me find the exact type of blinds that we wanted. They were ordered and arrived "on-time" and are a perfect fit.

December 2, 2025
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

We're happy to hear that our sales representative helped you find the perfect blinds and that they arrived on time and fit perfectly. We appreciate your positive feedback!

Rated 3 out of 5 stars

Installation Poor

order # 911506

The sales office was very helpful in working with us to determine what we wanted.

The motorized blinds are quiet and perfect. The installer set them up and showed is how they work.

The shutters that were installed in the front bedroom were done very poorly. There was caulking on the frame and walls that was not cleaned up and now we have to scrap it off and repaint the walls around the window. I had to tell the installer to correct a number of things like the shutters are crooked.

December 17, 2025
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

Hi Debbie,

Thank you for taking the time to share your feedback I’m really sorry for the frustration you’re experiencing. We truly care about our customers’ experiences, and we are very much driven to finding a solution and making this right for you.

At the moment, we’re unable to locate your order using the email address associated with this review. Could you please update your review with your order number, or reach out to us directly with that information? Once we have it, we’ll be able to look into your file right away and take the next steps toward a resolution.

Thank you again for bringing this to our attention. We appreciate the opportunity to help and look forward to connecting with you soon.

Rated 5 out of 5 stars

Amazing how easy it was

Amazing how easy it was! Cannot wait to get Blinds to go on every window!

January 8, 2026
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

Hi Maria,
Wow we love hearing that!
It’s amazing how smooth and easy the process can be when everything clicks into place. And we’re just as excited as you are to help you outfit every window!

Thanks so much for choosing Blinds To Go we can’t wait to work with you again!

Rated 1 out of 5 stars

The blinds you sold me do not retract…

The blinds you sold me do not retract on their own. You professionally measured my windows and you installed the blinds. The did not work properly when you installed them so you came back and 'sent them back to the factory'. You came back and reinstalled them and they still did not work.

January 9, 2026
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

Hello Jill &Tony, first and foremost thank you for taking the time to explain what’s been happening, and I’m really sorry you’ve had to deal with this over and over again. You did everything right professional measurements, professional installation and it’s incredibly frustrating that the blinds still don’t retract properly even after being sent back to the factory and reinstalled. I can completely understand why you’d be upset.

Please know we’re not going to leave you stuck like this. We’ll be in contact with you to talk through what’s happening and make sure we find a permanent solution, not another temporary fix. You deserve blinds that work the way they’re supposed to, and we’re committed to making that happen.

Thank you for your patience we truly appreciate it, and we’ll take it from here.

Rated 5 out of 5 stars

Professional service

The process for ordering, measuring, and installing the blinds was smooth, seamless, and professional.

January 9, 2026
Blinds To Go - KIRKWOOD HWY logo

Reply from Blinds To Go - KIRKWOOD HWY

We love to hear this! We pride ourselves on service and efficinecy and we are glad to know both marks were hit!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look