Blinds To Go - KIRKWOOD HWY Reviews 

46
TrustScore 4.5 out of 5

4.6

4509 KIRKWOOD HWY, 19808 WILMINGTON, DE, US


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See what reviewers are saying

Rated 5 out of 5 stars

Elsie our salesperson was so helpful in helping us select the shades for our windows; power shades for tall windows, pushup shades for the 8’ wide windows and chain operating shades for the rest. She... See more

Company replied

Rated 5 out of 5 stars

It was amazing from the start. Maurine was very knowledgeable and helpful picking out shades and curtains from the samples she brought to our house to cover our entire new home. I was kept up to date... See more

Company replied

Rated 3 out of 5 stars

We’ve had our motorized shades for over a year. During that time they have looked and operated quite well. However the battery recently started beeping indicating that it was time to be recharged. We... See more

Company replied

Rated 5 out of 5 stars

They gave me great guidance in making sure my measurements were exactly as required. Perfect fit. Wish I had installed the 30 years ago. Vertical blinds allow my dog to peak out windows without des... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 4509 KIRKWOOD HWY, 19808, WILMINGTON, DE, United States

  • 3029949155

4.6

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.6

All reviews

(46)

3,147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five Star Company

The store representatives are very helpful and easy to understand.

February 27, 2026
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Reply from Blinds To Go - KIRKWOOD HWY

We are so glad to hear that you enjoyed working with our team. Thank you for the great feedback!

Rated 5 out of 5 stars

Nothing but an excellent review

Nothing but an excellent review. From sales to measurement to installation, all three employees were professional, knowledgeable & excellent to work with. Terrific job. Thank you.

January 22, 2026
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Reply from Blinds To Go - KIRKWOOD HWY

We're happy to receive your excellent review! It's great to hear that our team was professional and knowledgeable from sales to installation. Thank you!

Rated 5 out of 5 stars

Great initial service from the sales representative

The sales representative was helpful in helping me find the exact type of blinds that we wanted. They were ordered and arrived "on-time" and are a perfect fit.

December 2, 2025
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Reply from Blinds To Go - KIRKWOOD HWY

We're happy to hear that our sales representative helped you find the perfect blinds and that they arrived on time and fit perfectly. We appreciate your positive feedback!

Rated 3 out of 5 stars

Installation Poor

order # 911506

The sales office was very helpful in working with us to determine what we wanted.

The motorized blinds are quiet and perfect. The installer set them up and showed is how they work.

The shutters that were installed in the front bedroom were done very poorly. There was caulking on the frame and walls that was not cleaned up and now we have to scrap it off and repaint the walls around the window. I had to tell the installer to correct a number of things like the shutters are crooked.

December 17, 2025
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Reply from Blinds To Go - KIRKWOOD HWY

Hi Debbie,

Thank you for taking the time to share your feedback I’m really sorry for the frustration you’re experiencing. We truly care about our customers’ experiences, and we are very much driven to finding a solution and making this right for you.

At the moment, we’re unable to locate your order using the email address associated with this review. Could you please update your review with your order number, or reach out to us directly with that information? Once we have it, we’ll be able to look into your file right away and take the next steps toward a resolution.

Thank you again for bringing this to our attention. We appreciate the opportunity to help and look forward to connecting with you soon.

Rated 5 out of 5 stars

Amazing how easy it was

Amazing how easy it was! Cannot wait to get Blinds to go on every window!

January 8, 2026
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Reply from Blinds To Go - KIRKWOOD HWY

Hi Maria,
Wow we love hearing that!
It’s amazing how smooth and easy the process can be when everything clicks into place. And we’re just as excited as you are to help you outfit every window!

Thanks so much for choosing Blinds To Go we can’t wait to work with you again!

Rated 1 out of 5 stars

The blinds you sold me do not retract…

The blinds you sold me do not retract on their own. You professionally measured my windows and you installed the blinds. The did not work properly when you installed them so you came back and 'sent them back to the factory'. You came back and reinstalled them and they still did not work.

January 9, 2026
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Reply from Blinds To Go - KIRKWOOD HWY

Hello Jill &Tony, first and foremost thank you for taking the time to explain what’s been happening, and I’m really sorry you’ve had to deal with this over and over again. You did everything right professional measurements, professional installation and it’s incredibly frustrating that the blinds still don’t retract properly even after being sent back to the factory and reinstalled. I can completely understand why you’d be upset.

Please know we’re not going to leave you stuck like this. We’ll be in contact with you to talk through what’s happening and make sure we find a permanent solution, not another temporary fix. You deserve blinds that work the way they’re supposed to, and we’re committed to making that happen.

Thank you for your patience we truly appreciate it, and we’ll take it from here.

Rated 5 out of 5 stars

Professional service

The process for ordering, measuring, and installing the blinds was smooth, seamless, and professional.

January 9, 2026
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Reply from Blinds To Go - KIRKWOOD HWY

We love to hear this! We pride ourselves on service and efficinecy and we are glad to know both marks were hit!

Rated 5 out of 5 stars

It was the easiest process ever

It was the easiest process ever. I was skeptical at first, but my husband wanted the shutters. I am so glad he pursued it. I love them. Not more curtains. I just love them. Everyone was so nice and helpful from beginning to end. Best decision ever. But I won't tell my husband that. Lol. Shhhh

November 10, 2025
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Reply from Blinds To Go - KIRKWOOD HWY

We're happy the process was easy and that you love the shutters! It sounds like the decision was a success, and we appreciate you sharing your experience.

Rated 5 out of 5 stars

Everything was easy

Everything was easy. Very professional and timely services!! Nice products; Seem to work well.

October 14, 2025
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Reply from Blinds To Go - KIRKWOOD HWY

Hi Wendy, We are happy to hear that everything was easy for you. We appreciate your feedback!

Rated 5 out of 5 stars

Blinds just got hung

Blinds just got hung, reason response is late. Blinds are perfect. Very pleased.

January 14, 2021
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Reply from Blinds To Go - KIRKWOOD HWY

Thank you for your review! We are happy to hear this!

Rated 5 out of 5 stars

great service

great service. getting blinds for our new kitchen was painless. the personal service we received was outstanding. we couldn't believe how easy it was.

January 3, 2021
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Reply from Blinds To Go - KIRKWOOD HWY

This is great to hear Gary! Thank you!!

Rated 1 out of 5 stars

From start to finish it was a horrible…my order number #657598

From start to finish it was a horrible experience dealing with the Deptford, NJ store, from the manager to the first installer. I will never due business with them again and make sure my family and friends don’t either.

December 21, 2020
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Reply from Blinds To Go - KIRKWOOD HWY

Thank you for your order number Rahsheen. We have forwarded this to the showroom and requested an urgent follow up for them to contact you to discuss.

Hi Rahsheen, we are very sorry to hear of this experience.. Would you mind providing your order number or giving us more information so we can help look into any issues and help to rectify them? Thanks.

Rated 2 out of 5 stars

We were not entirely thrilled with the…

We were not entirely thrilled with the quality of these window treatments this time. They were not easy to hang especially the big sliding door. And the turnaround time was way too long.

December 21, 2020
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Reply from Blinds To Go - KIRKWOOD HWY

Hi Carole, we apologize about the delays you have experienced with your order during this difficult time. Please let us know more feedback on the issue(s) with the window treatments so we can help to rectify any issues.

Rated 5 out of 5 stars

Happy with purchase

Shirley was great to work with! Blinds look beautiful, I am very happy.

December 21, 2020
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Reply from Blinds To Go - KIRKWOOD HWY

This is wonderful to hear Kate! Thank you for your review!

Rated 3 out of 5 stars

Replacement blinds in a hurry

The blinds to be replace were on our bathroom window at the front of the house so we needed something as soon as possible for privacy. Because of COVID-19 pandemic, the production of "regular" blinds, with a cord to raise and lower them and another to tilt them as well as multi-colors, was estimated to be 57 days. The blinds we ordered were a new type which were raised and lowered by pulling the bottom up and down against a built-in spring and adjusting the tilt by twisting the bottom forward and backward. They were also shiny white metal rather than vinyl, but that was not a problem. They work well.
However, they were to be delivered in five (5) days and we got them
almost a month later shortly before Thanksgiving! Hence, the average rating.

December 17, 2020
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Reply from Blinds To Go - KIRKWOOD HWY

Hi Laurence, we are very sorry to hear of your experience with us and the delays. We very much care about our customers and apologize for the delays you experienced. Please let us know if there is anything further we can do to help make things right.

Rated 5 out of 5 stars

Experience was as I would expect

Experience was as I would expect, from help at the store with selection of the right product, to very quick & well done installation. I was a bit disappointed with the 5 weeks to receive the product, but with what's happening out there now, understandable, and time was not an issue for us.

December 15, 2020
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Reply from Blinds To Go - KIRKWOOD HWY

This is great to hear! Thank you for your kind review Peggy!

Rated 5 out of 5 stars

We loved the guy who measured and…

We loved the guy who measured and installed our blinds. Everybody we dealt with was very professional .

December 15, 2020
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Reply from Blinds To Go - KIRKWOOD HWY

This is great to hear Dot! Thank you for your review!

Rated 5 out of 5 stars

Great blinds

The blinds look great. They were cut to precision. And they fit into my window (non traditional measurements) quite well.
Thank You!

December 15, 2020
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Reply from Blinds To Go - KIRKWOOD HWY

This is great to hear Traci! Thank you for your review!

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