Blinds To Go - KITCHENER Reviews 

97
TrustScore 4.5 out of 5

4.4

45 SPORTSWORLD DRIVE, N2P 2J5 KITCHENER, ON, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very pleased with the purchase and installation experience at Blinds to Go Kitchener. Everything went according to plan. Blind measurement was accurate, pricing was the same as quote. No surprises.... See more

Company replied

Rated 4 out of 5 stars

Install was excellent Installer was late arriving, I had to call store twice to find out where he was. I feel that installer should have called me to let me know he was running late and provide an... See more

Company replied

Rated 5 out of 5 stars

They were very friendly but not pushy. When there was a slight problem the store manager dealt with the confusion immediately. The installer was fantastic, friendly and not messy.

Company replied

Rated 4 out of 5 stars

Vienna the Sales Rep was punctual and informative. Scott the installer was efficient and polite. When there was a small issue with the cord, Scott came right away to correct. Would highly recommend... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 45 SPORTSWORLD DRIVE, N2P 2J5, KITCHENER, ON, Canada

  • 5196538646

4.4

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(97)

2,597 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Another Great Experience with Blinds To Go

I’m a repeat customer of Blinds To Go, and once again the experience was excellent. I chose an in‑home consultation this time, which made the process incredibly convenient. The representative, Vienna, was professional, knowledgeable, and helped guide me through the options in a clear and easy way.

The installation was smooth and efficient, and the blinds look fantastic. Everything fits perfectly and the quality is exactly what I’ve come to expect from them.

Overall, the process was simple, the service was reliable, and the final result exceeded my expectations. This is why I continue to choose Blinds To Go and why I’m happy to recommend them to others.

January 9, 2026
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

Thank you so much! We appreciate you and are thankful for your continued trust and support!

Rated 1 out of 5 stars

Learn from my $500+ mistake.

I called in as a first time customer. I was told to measure the window and bring the measurements in. The agent in the store took over 1/2" off my measurements and ordered the blind.

When the installer came for the install, the blind wasn't wide enough in his opinion so he stopped and left with it.

The rude store manager/owner called me and blamed me for not taking better measurements. He didn't like when I confirmed his agent took the 1/2" off the measurements I provided. He said he would 'see what he could do', I never heard from him again, zero discount ever received.

Since I was matching blinds the owner of the house I rent, I had no choice but to spend another $200+ with this company to order the slightly wider version. I plan to pick up the original blind and measure it against what I ended up with to see how much of a difference there really is.

Please learn from my $500+ lesson to always take Blinds To Go up on their free onsite measurement service or to shop elsewhere.

November 10, 2025
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

Hello! We sincerely apologize for this situation. This is not the type of customer service we strive for, and we are upset to hear this. We will forward this to our customer service team and have someone reach out directly.

Rated 5 out of 5 stars

Awesome staff

Awesome staff - Ali was totally on top of things. The products they offer are high quality.

December 10, 2025
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

This is great to hear! Great service and great quality, that is our goal!

Rated 4 out of 5 stars

Great service and quality of the blinds we chose

As soon as we we walked through the door someone was there to help us. When we decided on what style we wanted she took the time to show us options and gave us an estimate on all of them. We didn't feel rushed to make a decision. We are very happy with the service that we received and quality of the blinds that we chose.

December 6, 2025
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

We're happy to hear that someone was readily available to assist you and provide you with options. It's great to know that you felt comfortable during the decision-making process and are pleased with your blinds. Thank you for your feedback.

Rated 4 out of 5 stars

Very neat

Very fast lnstall

January 12, 2026
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

We're so glad to hear your experience went well! Thanks for the review.

Rated 4 out of 5 stars

Efficient and helpful

Vienna the Sales Rep was punctual and informative. Scott the installer was efficient and polite. When there was a small issue with the cord, Scott came right away to correct. Would highly recommend.

December 23, 2025
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

This is what we love to hear! So glad to hear our team took such great care of you!

Rated 4 out of 5 stars

Great staff, both in the store and at installation. Everyone was helpful and knowledgeable.

Everyone was helpful and knowledgeable. The blinds are very nice. The only thing is the fact that they don’t keep the light out from around the edges of the blinds due to the fact that they have to be mounted to the front of the window which seems to be due to the mounting for the remote control being flush to the window. But the product is very nice.

December 18, 2025
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

Hello! Thank you for taking the time to review us! We are glad you enjoy your recent purchase, but would like to let you know we are always here to help! If you would like someone to come review this shade and see if we can provide a different option, please reach out to your local store.

Rated 5 out of 5 stars

received excellent service from…

received excellent service from everyone involved in the sales and delivery and installation
Thank you

November 2, 2025
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

Hi Geri, We're glad you enjoyed your experience. Thanks so much for your review!

Rated 5 out of 5 stars

Exceptional Service and Care

I came into Blinds To Go without knowing much about blinds and curtains. Nara helped me out with every step of the way giving me a ton of information about styles and recommendations. She took a lot of time and care to help me pick blinds that suited my needs and followed up on every step of the way.

When Jim came to install my blinds, he was extremely friendly and gave me a ton of tips on how to maintain my blinds. Would recommend blinds to go for anyone needing blinds or curtains!

September 30, 2025
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

Hi Jimmy, We're glad you enjoyed your experience with Nara and Jim. We appreciate your recommendation!

Rated 5 out of 5 stars

Blinds and Drapery Install

From design consultation, measurement, material selection to installation, the entire process went very smooth and to our full satisfaction. Prices are highly competitive and material quality is very good compared to many other places we explored. Store space is kept very clean , organized and well stocked. Material selection became very easy as things were very well categorized and kept in sections. Design consultant Ravi and installer Jim did a fantastic job. Ravi was extremely courteous, patient, understanding and knowledgeable. He guided us at every step of the way and was very accommodating. Installation was a breeze all thanks to Jim who took care of everything. He takes pride in his work and it shows. He was very meticulous and careful in handling the material and kept the place clean. Very happy with their service and highly recommend the place!

October 31, 2025
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

We're happy the entire process, from design to installation, met your expectations. It's great to hear that you found our prices competitive and our material quality high. We're glad you were pleased with the service!

Rated 5 out of 5 stars

Bought twice recently

Bought twice recently. Second time a DIY project. They assisted both during the purchase and with assistance during my installation. Excellent service all the way around !!

November 12, 2025
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

Hi Daniel, We're happy to hear that we provided excellent assistance during your purchases and installation. Thank you for your positive feedback!

Rated 5 out of 5 stars

Sales person Ravindra Pal Singh was…

Sales person Ravindra Pal Singh was excellent in helping us to pick out our blinds and was very pleasant and patient with us.

September 29, 2025
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

We're happy to hear that our team member was helpful, pleasant, and patient while assisting you with your blind selection. Thank you!

Rated 4 out of 5 stars

Staff and installation was good

Staff and installation was good. Even with the sale though, the products were pricey.

November 4, 2025
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

Hi Donna, we are glad that you are happy with our installation service. We appreciate your feedback regarding the product pricing. Thank you!

Rated 5 out of 5 stars

Great service,Every window in my house…

Great service,Every window in my house has a blind to go blind

November 19, 2025
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

We're glad you enjoyed your experience with us! Thank you for your positive feedback; we appreciate it greatly.

Rated 5 out of 5 stars

Willingness to help in the showroom and…

Willingness to help in the showroom and the order desk.

Fast, clean and efficient installation.

November 24, 2025
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

We appreciate you taking the time to share your positive experience. We're happy to hear that you were pleased with our service and installation.

Rated 2 out of 5 stars

Poor service

Poor service

October 22, 2025
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

Hi Radjal, We are very sorry to hear about this experience and issue you have had. Can you please send your order number and information so i can help look into this further for you? Thanks!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look