Blinds To Go - LONDON Reviews 

67
TrustScore 4.5 out of 5

4.3

1078 WELLINGTON ROAD SOUTH, N6E 1M2 LONDON, ON, CA


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Rated 2 out of 5 stars

Custom blinds look nice, but with no instructions provided, are difficult to install. Even a sketch showing brackets would be helpful. Thanks for your response. It would be helpful if the staff advis... See more

Company replied

Rated 5 out of 5 stars

Always absolutely happy with our blinds and staff in London Ontario store Looking to order more blinds really soon Putting more new widows in Reno apartments.

Company replied

Rated 5 out of 5 stars

Absolutely professional and thorough. It was like your rep anticipated our needs. Wonderful from start to installation finish. Our house is finished off with your blinds and the care to put them in p... See more

Company replied

Rated 5 out of 5 stars

Home consultant Lynworth was very patient and helpful in narrowing down what I liked for options. Company worked with me when I had to reschedule initial installation. A second installer was able to s... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1078 WELLINGTON ROAD SOUTH, N6E 1M2, LONDON, ON, Canada

  • 5196683455

4.3

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.3

All reviews

(67)

2,807 reviews in the last 12 months

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Rated 4 out of 5 stars

the product was great

the product was great, good quality and effective for my purpose, but came with mounting instructions for a completely different unit...fortunately my wife and I have had some experience and were able to work through it on our qwn

December 22, 2025
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Reply from Blinds To Go - LONDON

We're happy to hear that the product's quality met your needs. We apologize for the incorrect mounting instructions and any inconvenience this may have caused. We appreciate your feedback and will review our packaging process.

Rated 5 out of 5 stars

Blinds look great and fit perfectly

Blinds look great and fit perfectly. Staff was very helpful. Roller works perfectly as well. Had another smaller window done with a different company which was considerably more expensive. Overall, very satisfied.

November 17, 2025
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Reply from Blinds To Go - LONDON

This is wonderful to hear! Thank you so much for the great review!

Rated 4 out of 5 stars

Fast service

Great service associate. The product came quickly. Installation was tricky by us. There was a pinhole in one of the blinds. I did not return it because it was Christmas and I needed the blind up.

November 20, 2025
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Reply from Blinds To Go - LONDON

Hello! Thank you for taking the time to review us! We would love to assist in replacing this shade as it arrived defective. We will pass your information to the store so someone can assist in this replacement.

Rated 1 out of 5 stars

I still do not have my order which was…

I placed my order on Nov 15. Received 3 weeks after.

The blinds all came extremely poorly made with hot glued edges that were cracked, uneven and had large gaps. The blinds were not straight. I have pictures

After returning all 4 sets to the store for new ones the store will not deliver them to me and the factory took 8 weeks to ship them to me. I received the blinds today. The box came ripped open. The blinds are not fixed. To solve the problem they place a zip tie on both sets of blinds which made the problem worse. Again I have pictures. When do pushed up the hang on an extreme angle. The blinds have uneven gaps and the valances are hotglued uneven. What a waste of my time and money.....

January 12, 2026
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Reply from Blinds To Go - LONDON

Hello Alyssa! We apologize for the production delays on your remakes, but according to the tracking info, you should be seeing them arrive today. Please feel free to reach out to us if you have any further issues.

Rated 5 out of 5 stars

Great service

Very happy with the blind that we had installed. The installer was very quick and efficient.

November 28, 2025
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Reply from Blinds To Go - LONDON

So happy that you are happy! Thank you for the great review!

Rated 5 out of 5 stars

Great service!

Friendly, helpful, timely. Our order was completed within the week. Thankyou!

November 24, 2025
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Reply from Blinds To Go - LONDON

We're glad you found our service friendly, helpful, and timely. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Very good custom service

Very good custom service. The price was reasonable and my order was ready on time.

October 1, 2025
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Reply from Blinds To Go - LONDON

We are happy to hear that you found our service helpful and timely, and that our pricing was reasonable. We appreciate your feedback!

Rated 5 out of 5 stars

Salesperson very helpful

Salesperson very helpful
Blinds are perfect

November 4, 2025
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Reply from Blinds To Go - LONDON

Hi Kimberley, We're glad you are happy with your blinds; we appreciate your feedback very much.

Rated 3 out of 5 stars

Missing hardware covers for the end of…

Missing hardware covers for the end of the blind rolling device at the top .... I also find them very difficult to roll up

January 23, 2021
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Reply from Blinds To Go - LONDON

Hi Anne, we are sorry to hear about these issues. Have you contacted the showroom you purchased them from? Please contact them so they can get you the missing parts as well as try to troubleshoot the issue with the shades being difficult to roll up. You can also edit your review to leave your order number as well and we can look into it on our end as well. We are here to help! Thank you.

Rated 4 out of 5 stars

We have outfitted our home with only…

We have outfitted our home with only "Blinds to Go" products.I very much appreciated the $100.00 gift voucher which we were able to put toward a very large bay window outfitting. We are pleased with the products and always get great service at the London store. A young man came to measure during Covid, for a bay window and was rather surprised he did not wear a mask while working. I was not comfortable confronting him about this issue. Just thought I should bring this to your attention.

January 13, 2021
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Reply from Blinds To Go - LONDON

Thank you for your review - overall we are very happy to hear this! We are very sorry to hear about the issues with the installer who measured though - everyone has been instructed to wear a mask when with customers so this is not acceptable. Thank you for letting us know - we will look into this.

Rated 5 out of 5 stars

Very Pleased

We are very pleased with all of the blinds we purchased. Also we had a very positive experience with the sales staff and especially with the in home design consultant. The lifetime guarentee and service that we have also experienced has been very positive as well.
We would recommend Blinds to go to anyone.
Cheryl

December 28, 2020
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Reply from Blinds To Go - LONDON

We are thrilled to hear this Cheryl! Thank you for the great review!

Rated 5 out of 5 stars

Love our Blinds

Love our Blinds
Staff was very helpful in giving us guidance on our selection and the blinds were delivered ahead of the original schedule.

December 23, 2020
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Reply from Blinds To Go - LONDON

This is great to hear Karen & Scott! Thank you so much for your kind review!!

Rated 5 out of 5 stars

Excellent service during a difficult time

This window covering service was recommended to me by my son who had a very pleasant experience. I was really pleased with the professional way BTG handled my order throughout the Pandemic. Yes, I had to wait a few months for the blinds due to unforseeable events, but the pricing was incredible and the service excellent, including the polite and prompt salespeople in the shop who helped me choose blinds for 6 windows as well as the young man who came out twice to my home to measure and then fit the blinds.
An error that cropped up in the delivery of my blinds was quickly and efficiently resolved and all of my windows look beautiful. I wouldn't hesitate to recommend or use Blinds To Go again!

December 22, 2020
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Reply from Blinds To Go - LONDON

This is wonderful to hear Renee! Thank you for your review and for your patience during this difficult time as well! We look forward to working with you again in the future!

Rated 5 out of 5 stars

Experienced, Professional Service and Well-made Product

I am very pleased with the blinds I purchased. They are sturdy, attractive and fit perfectly. Do make sure when purchasing your blinds, however, that you measure accurately. Once the blinds are cut, you cannot return them. Otherwise, Staff is knowledgeable and polite. I would definitely order from blinds to go in the future.

December 22, 2020
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Reply from Blinds To Go - LONDON

This is great to hear Cindy! Thank you for your review and we look forward to helping you in the future!

Rated 5 out of 5 stars

The blinds were great

The blinds were great. It was a long wait from ordering in August and install in November, but they are beautiful.

The installer was great, customer friendly, all around, great experience.

December 22, 2020
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Reply from Blinds To Go - LONDON

This is wonderful to hear! Thank you for your review.

Rated 5 out of 5 stars

Had no issues whatsoever..

Had no issues whatsoever... found the blind I needed and wanted.... measurements went smoothly and installation was excellent!

December 21, 2020
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Reply from Blinds To Go - LONDON

This is great to hear Wanda! Thank you for your review!

Rated 4 out of 5 stars

We bought a roll up blind for our patio…

We bought a roll up blind for our patio door and I don’t like the new clip for the valance. It only holds the valance at the top and leaves it loose on the bottom.
We bought the same blind for our kitchen window but with the narrower valance. The valance clips in at the top and the bottom which is much better.

December 21, 2020
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Reply from Blinds To Go - LONDON

Thank you for your feedback Wendy - we will be sure to pass along to our product development team!

Rated 5 out of 5 stars

As reqiested-see above

We have no complaints re: our service. Staff were all very pleasant & helpful.
The gentleman who did the measuring and the installation of our drapes and blinds (Matt) was very efficient and pleasant to deal with. We will not hesitate to go to Blinds To Go again.

December 21, 2020
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Reply from Blinds To Go - LONDON

This is great to hear! Thank you for your review!

Rated 4 out of 5 stars

We are very happy with our blinds

We are very happy with our blinds. The only improvement area for us is the wait time. Thanks!

December 21, 2020
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Reply from Blinds To Go - LONDON

This is great to hear! Thank you for your review and your patience!

Rated 5 out of 5 stars

Excellent cordless mini vinyl blinds

Excellent blinds, easy to install, on line order was easy!! Will purchase and recommend again!! The only thing is I wish they could deliver to your house especially due to covid! I think more people would purchase!

December 21, 2020
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Reply from Blinds To Go - LONDON

This is great to hear! Thank you for your wonderful review!!

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