Custom blinds look nice, but with no instructions provided, are difficult to install. Even a sketch showing brackets would be helpful. Thanks for your response. It would be helpful if the staff advis... See more
Company replied
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Custom blinds look nice, but with no instructions provided, are difficult to install. Even a sketch showing brackets would be helpful. Thanks for your response. It would be helpful if the staff advis... See more
Company replied
Always absolutely happy with our blinds and staff in London Ontario store Looking to order more blinds really soon Putting more new widows in Reno apartments.
Company replied
Absolutely professional and thorough. It was like your rep anticipated our needs. Wonderful from start to installation finish. Our house is finished off with your blinds and the care to put them in p... See more
Company replied
Home consultant Lynworth was very patient and helpful in narrowing down what I liked for options. Company worked with me when I had to reschedule initial installation. A second installer was able to s... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
1078 WELLINGTON ROAD SOUTH, N6E 1M2, LONDON, ON, Canada
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We already sent a review within a week of installation and didn't hear back with respect to any of our concerns. Order #824683

Reply from Blinds To Go - LONDON
Everything went well I just think the price is way too steep

Reply from Blinds To Go - LONDON
The cord on my blind broke. Very happy that they come with a lifetime warranty. Was told it would take 2 weeks to fix. Had the blind back in a week and a half.

Reply from Blinds To Go - LONDON
The first set of blinds I ordered didn’t have the correct hanging hardware and I had to drive back to the store which was a half hour drive one way. Also, I took the advice of the salesman and got the chain instead of being able to open & close them by hand and I regret it.

Reply from Blinds To Go - LONDON
I was very happy with the outcome of my blinds. There is no reason to be dissatisfied if you give the proper measurements. Everything fit just perfect. Thank you.

Reply from Blinds To Go - LONDON

Reply from Blinds To Go - LONDON
Very happy with the service and with my blinds.

Reply from Blinds To Go - LONDON
Our order was placed in mid July, 2020. Yes it was Covid 19 time but it took till after Thanksgiving for us to have our blind. It took three attempts to get it correct. In the end we were satisfied with the product.

Reply from Blinds To Go - LONDON
They were very professional and helpful, and my blinds were done earlier than expected.

Reply from Blinds To Go - LONDON
Timothy was personable and helpful.
He put our blinds up properly and without leaving a lot of mess.
Thank you. We love our blinds.

Reply from Blinds To Go - LONDON
All Things went well had great in store service. The blind installer was excellent
personable and professional. draw back was the time it took from purchase to installation was months.

Reply from Blinds To Go - LONDON
My experience with Blinds to go was extremely very professional and kept me informed totally through the entire process.
I have already recommend them to two family members who are building new homes.

Reply from Blinds To Go - LONDON
I have had my blinds for 20 years now and have had about 4 repairs.great lifetime warranty.

Reply from Blinds To Go - LONDON
The panes were too long. My floor had settled and swelled in spots. I trimmed the panes myself with a paper cutter to even it all up. This was not Blinds-To-Go fault. The rope that pulls the panes along the track needed to be adjusted and cut so it wouldn't hang out in loops when the blinds were fulled retracted. Lastly the blinds retract cord and the panes turning metal cord were a tangled mess when I opened the box. I had to take the plastic guide end completely apart to untangle them.

Reply from Blinds To Go - LONDON
The blinds were delivered in a reasonable amount of time. The delivered blinds were exactly as I had ordered. The employees at both ends of my purchase were very friendly and knowledgeable.

Reply from Blinds To Go - LONDON
Excellent customer service, installer was great and they look wonderful.

Reply from Blinds To Go - LONDON
Excellent service and very pleasant people to deal with. Thanks and have a safe and healthy merry Christmas everyone.

Reply from Blinds To Go - LONDON
Fabulous blinds, excellent service as well. One of my brackets broke trying to install it and they shipped one to me and I had it in two days.

Reply from Blinds To Go - LONDON
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