Blinds To Go - LONDON Reviews 

67
TrustScore 4.5 out of 5

4.3

1078 WELLINGTON ROAD SOUTH, N6E 1M2 LONDON, ON, CA


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Rated 2 out of 5 stars

Custom blinds look nice, but with no instructions provided, are difficult to install. Even a sketch showing brackets would be helpful. Thanks for your response. It would be helpful if the staff advis... See more

Company replied

Rated 5 out of 5 stars

Always absolutely happy with our blinds and staff in London Ontario store Looking to order more blinds really soon Putting more new widows in Reno apartments.

Company replied

Rated 5 out of 5 stars

Absolutely professional and thorough. It was like your rep anticipated our needs. Wonderful from start to installation finish. Our house is finished off with your blinds and the care to put them in p... See more

Company replied

Rated 5 out of 5 stars

Home consultant Lynworth was very patient and helpful in narrowing down what I liked for options. Company worked with me when I had to reschedule initial installation. A second installer was able to s... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1078 WELLINGTON ROAD SOUTH, N6E 1M2, LONDON, ON, Canada

  • 5196683455

4.3

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.3

All reviews

(67)

2,841 reviews in the last 12 months

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Rated 1 out of 5 stars

We already sent a review within a week…

We already sent a review within a week of installation and didn't hear back with respect to any of our concerns. Order #824683

December 21, 2020
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Reply from Blinds To Go - LONDON

Hi Mary, we are very sorry to hear of this experience with us and our installers and the lack of response to your initial review. Would you mind providing your order number so we can help look into this for you? Thanks.

Rated 5 out of 5 stars

Broken cord

The cord on my blind broke. Very happy that they come with a lifetime warranty. Was told it would take 2 weeks to fix. Had the blind back in a week and a half.

December 21, 2020
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Reply from Blinds To Go - LONDON

This is great to hear! Thank you for your wonderful review!!

Rated 2 out of 5 stars

The first set of blinds I ordered…

The first set of blinds I ordered didn’t have the correct hanging hardware and I had to drive back to the store which was a half hour drive one way. Also, I took the advice of the salesman and got the chain instead of being able to open & close them by hand and I regret it.

December 21, 2020
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Reply from Blinds To Go - LONDON

Hi Karen, we apologize about the issues you have experienced with your order during this difficult time. Please let us know if there is anything further we can do to help you or if you need parts sent to you.

Rated 5 out of 5 stars

Great

Great, personal in-store service and faster than expected product arrival!

December 18, 2020
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Reply from Blinds To Go - LONDON

This is so great to hear Connie! Thank you for your review!

Rated 3 out of 5 stars

Our order was placed in mid July

Our order was placed in mid July, 2020. Yes it was Covid 19 time but it took till after Thanksgiving for us to have our blind. It took three attempts to get it correct. In the end we were satisfied with the product.

December 15, 2020
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Reply from Blinds To Go - LONDON

Hi Ilze, we are very sorry to hear about this experience you had with us and the delays you encountered. We greatly appreciate your patience during this time. Please let us know if we can help further in any way.

Rated 5 out of 5 stars

They were very professional and…

They were very professional and helpful, and my blinds were done earlier than expected.

December 15, 2020
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Reply from Blinds To Go - LONDON

This is wonderful to hear Tara! Thank you for your review!

Rated 5 out of 5 stars

Timothy was personable and helpful

Timothy was personable and helpful.
He put our blinds up properly and without leaving a lot of mess.
Thank you. We love our blinds.

December 15, 2020
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Reply from Blinds To Go - LONDON

This is great to hear Larry! Thank you for your kind review!

Rated 4 out of 5 stars

All Things went well had great in store…

All Things went well had great in store service. The blind installer was excellent
personable and professional. draw back was the time it took from purchase to installation was months.

December 15, 2020
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Reply from Blinds To Go - LONDON

This is great to hear Keith, but we do apologize for the delay in installation and greatly appreciate your patience! Thank you for your review.

Rated 5 out of 5 stars

My experience with Blinds to go was…

My experience with Blinds to go was extremely very professional and kept me informed totally through the entire process.
I have already recommend them to two family members who are building new homes.

December 14, 2020
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Reply from Blinds To Go - LONDON

This is great to hear Shawn! Thank you for your review!

Rated 2 out of 5 stars

Sloppy Assembly & Packaging

The panes were too long. My floor had settled and swelled in spots. I trimmed the panes myself with a paper cutter to even it all up. This was not Blinds-To-Go fault. The rope that pulls the panes along the track needed to be adjusted and cut so it wouldn't hang out in loops when the blinds were fulled retracted. Lastly the blinds retract cord and the panes turning metal cord were a tangled mess when I opened the box. I had to take the plastic guide end completely apart to untangle them.

December 14, 2020
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Reply from Blinds To Go - LONDON

Hi Terry, we are sorry to hear about the issues you had with your blinds. Please let us know more feedback on the issue(s) with the window treatments so we can help to rectify any issues. If you can provide and order number that would be helpful for us to be able to look into it further.

Rated 5 out of 5 stars

Our Blinds

The blinds were delivered in a reasonable amount of time. The delivered blinds were exactly as I had ordered. The employees at both ends of my purchase were very friendly and knowledgeable.

December 14, 2020
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Reply from Blinds To Go - LONDON

This is great to hear Gary! Thank you for your review!

Rated 5 out of 5 stars

Love my blind

Excellent customer service, installer was great and they look wonderful.

December 14, 2020
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Reply from Blinds To Go - LONDON

This is great to hear Mory! Thank you for your review!

Rated 5 out of 5 stars

Blind cord repair.

Excellent service and very pleasant people to deal with. Thanks and have a safe and healthy merry Christmas everyone.

December 14, 2020
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Reply from Blinds To Go - LONDON

This is great to hear Sharon! Thank you for your review!

Rated 5 out of 5 stars

Fabulous blinds

Fabulous blinds, excellent service as well. One of my brackets broke trying to install it and they shipped one to me and I had it in two days.

December 14, 2020
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Reply from Blinds To Go - LONDON

This is wonderful to hear Christine! Thank you for your kind review!

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