Blinds To Go - MENLO PARK Reviews 29

TrustScore 4.5 out of 5

4.5

143 US ROUTE 1 SOUTH, 08840 METUCHEN, NJ, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Alina Zorila was extremely helpful in helping to choose the correct blinds to install. Her expertise is exceptional. Her personality and customer service is wonderful and makes you comfortable to ch... See more

Company replied

Rated 5 out of 5 stars

I’ve been searching for blinds for my Bay Window for about 2 years. I was always hesitant and so undecided. Patience is a virtue. Fast forward to a month before Mother’s Day 2026 and I kept seeing t... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of working with Solansh (sp?), I believe was the manager this past week. I'm finally changing out my vertical blinds in my house after 20+ years 🫣. Solanah was very patient with... See more

Company replied

Rated 5 out of 5 stars

Alina was very helpful on both trips to Blinds to Go. We weren’t sure what we wanted and she went through all of the options that were available for each of our different rooms. Installation was extre... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 143 US ROUTE 1 SOUTH, 08840, METUCHEN, NJ, United States

  • 7324520910

4.5

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Totally satisfied

Alina Zorila was extremely helpful in helping to choose the correct blinds to install. Her expertise is exceptional. Her personality and customer service is wonderful and makes you comfortable to choose the right blinds. The technician installed in no time and I am totally satisfied with my choice.

May 22, 2026
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

We are so thrilled to hear about your experience with Alina and the install team, Geretha! Thank you for your wonderful review!

Rated 5 out of 5 stars

Both times we purchased blinds and…

Both times we purchased blinds and shades was seamless.

May 24, 2026
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

Hi Bobbychris, Thank you for the fantastic review! We strive to provide the best experience possible. We are delighted to hear that our commitment was clear to you.

Rated 5 out of 5 stars

Worth the Wait!

I’ve been searching for blinds for my Bay Window for about 2 years. I was always hesitant and so undecided. Patience is a virtue. Fast forward to a month before Mother’s Day 2026 and I kept seeing these blinds on social media the Zebra Blinds. So I decided to visit the store and see what the hype was about. Glad I did. I instantly knew I had to have them. My husband surprised me with my Mother’s Day gift right on the spot. He purchased the remote ones and I absolutely love them. It gave just the right touch to my home. What a great investment! My design consultant Alina Zorila was knowledgeable and very pleasant to work with. I will definitely be adding more to my home!

April 8, 2026
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

HelloPablo and Daisy,

Thank you so much for sharing your experience We’re thrilled to hear your journey led you to the perfect choice for your bay window, and that the Zebra Blinds have added such a beautiful touch to your home. Alina will be so happy to know she made the process pleasant and helpful. Enjoy your new blinds and we look forward to helping you with the next rooms!

Blinds To Go

Rated 5 out of 5 stars

Vertical Blinds Update

I had the pleasure of working with Solansh (sp?), I believe was the manager this past week. I'm finally changing out my vertical blinds in my house after 20+ years 🫣. Solanah was very patient with me as I can be challenging when I have my heart set on something. Solansh didn't rush me into buying something that I wasn't happy with, instead, I was provided with several alternatives that came very close to what I wanted. It was also suggested for me to wait and think about my purchase, as l need them for several areas across 3 floors of my home.

This is the kind of customer service that keeps me coming back to a company and sharing it with my family and friends.

April 22, 2026
Unprompted review
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

Thank you so much for taking the time to share your wonderful experience with us!! We are thrilled to hear that Solansh provided you with the exceptional service that we always strive for. It's great to know that you felt supported and not rushed during your decision-making process, especially for such an important update to your home! We look forward to working with you again in the future!

Rated 5 out of 5 stars

Great experience!

The manager was helpful and knowledgeable. Great experience! Extremely professional and patient with all of my questions.
Amazing leadership!

Thank you,

April 27, 2026
Unprompted review
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

We are beyond thrilled to hear this Amanda!! Thank you so much for taking the time to leave us this wonderful review!

Rated 1 out of 5 stars

I would give a rating of zero if…

I would give a rating of zero if possible. There were two things. The first is the woman in the Metuchen NJ store has horrible customer service skills. Her sarcasm and unprofessional attitude totally sucks. The second thing is they no longer send someone to your home to address the issues. They actually want you as the customer to remove the blinds and bring it to them, and not have any blinds for at least a week. So that way, everyone can look inside my home day and night? Sure.

April 27, 2026
Unprompted review
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

Hello, we are very sorry to hear about this experience you had at the showroom. We take your feedback very seriously and have already reached out to management for the showroom. Our lifetime warranty covers the parts/mechanisms within the blind but it has always been that you need to bring the blind in so we can send it to the factory to be repaired. We can give you a paper temporary shade in the mean time for privacy as well. We have our Customer Experience Manager aware of the issue and want to help get this resolved for you - - if you could please update your review with either your order number or your phone number so we can reach you we will call and help to get this rectified for you!

Rated 5 out of 5 stars

Alina was very helpful on both trips to…

Alina was very helpful on both trips to Blinds to Go. We weren’t sure what we wanted and she went through all of the options that were available for each of our different rooms. Installation was extremely quick and our installer, Jason was great. Highly recommend this business and staff.

March 28, 2026
Unprompted review
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Alina was able to assist you effectively during your visits and that you found her guidance helpful in choosing the right options for your rooms. It's also great to know that Jason provided a quick and efficient installation service. Your recommendation means a lot to us, and we are delighted to have earned your trust. If you need any further assistance in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

I have been shopping at Blinds to Go…

I have been shopping at Blinds to Go for many years. They have the best selection and prices. It was easy and installation was great. I highly recommend!!

April 2, 2026
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

Love to hear this, Carolyn! Thank you so much for your wonderful review and recommendation and most of all for being a part of our BTG Family for so long!

Rated 5 out of 5 stars

Very happy with the choices I had and…

Very happy with the choices I had and the salesperson was very knowledgeable with all the products. No pressure to buy.
Installation was quick and easy.

April 1, 2026
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

Thank you so much for taking the time to share your experience with us! It's wonderful to know that you felt no pressure during your visit and that the installation process was quick and easy. Your feedback is greatly appreciated and will be shared with our team. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Easy to purchase no hassle while…

Easy to purchase no hassle while installation was flawless

April 1, 2026
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

Thank you so much for taking the time to share your experience with Blinds to Go. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

Alina Zorila

Alina Zorila, design consultant is very knowledgeable.
She explained all kinds of blinds prior to purchase, and we bought and installed by very professional person Jason.
Keep it up and thank you for everything you supported us.

March 7, 2026
Unprompted review
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

We appreciate you sharing your positive experience! It's great to hear that our team was so helpful and professional. Thank you for your support.

Rated 5 out of 5 stars

My salesperson

My salesperson, who was also the manager of the store, was extremely helpful. She was patient and showed me samples of what would work in my rooms. She suggested I take home some samples to see how the different
Options looked in the rooms. She patiently went over the different options I could choose within my selection and made the whole experience great.

November 20, 2025
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

This is what we love to hear! We are happy to know that our team took the time to provide you with great service!

Rated 5 out of 5 stars

Great experience!

November 3, 2025
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

This is wonderful to hear DB! Thank you for the great review!

Rated 5 out of 5 stars

Knowledge and customer service

Good knowledge and understanding of customer needs.

October 11, 2025
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

We appreciate your feedback and are glad to hear that we met your needs effectively. Thank you.

Rated 5 out of 5 stars

I like product performance

I like product performance, and service.

January 2, 2021
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

Thank you for your kind review Luis! This is great to hear!

Rated 5 out of 5 stars

Overall business

Order done before the due date. Also store crew very knowledgeable and professional.

December 21, 2020
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

This is wonderful to hear John! Thank you for your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look