Aleina helped us to purchase our new blinds for our living room. She did go above and beyond to make sure we are completely satisfied. Jason our installer was on time and he did an excellent job to in... See more
Company replied
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Aleina helped us to purchase our new blinds for our living room. She did go above and beyond to make sure we are completely satisfied. Jason our installer was on time and he did an excellent job to in... See more
Company replied
I had the pleasure of working with Solansh (sp?), I believe was the manager this past week. I'm finally changing out my vertical blinds in my house after 20+ years 🫣. Solanah was very patient with... See more
Company replied
Alina was very helpful on both trips to Blinds to Go. We weren’t sure what we wanted and she went through all of the options that were available for each of our different rooms. Installation was extre... See more
Company replied
My salesperson, who was also the manager of the store, was extremely helpful. She was patient and showed me samples of what would work in my rooms. She suggested I take home some samples to see how t... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
143 US ROUTE 1 SOUTH, 08840, METUCHEN, NJ, United States
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Reply from Blinds To Go - MENLO PARK

Reply from Blinds To Go - MENLO PARK
Order done before the due date. Also store crew very knowledgeable and professional.

Reply from Blinds To Go - MENLO PARK
I’m very happy with my Allure verticals. Mike installed them perfectly, and special measurements were taken in advance. I was disappointed in the time it took to fill the order. More customer service ( lining up the installer, making installation appointment).

Reply from Blinds To Go - MENLO PARK
i brought back a defective blind we had for over a year,they took it and fixed and re strung it no questions ask , and we had it back perfect in two days ,very good business,good job

Reply from Blinds To Go - MENLO PARK
very bad - Spent 3k and waited 2 months with all defects.. no energy to fight or wait. bad

Reply from Blinds To Go - MENLO PARK
This was for warranty rework of 3 blinds out of 6 total. Order Number: 936281
Blind 1 - still does not sit flat like the other 5. On the weighted bottom the back in 3/4" higher than the front and does not match the other 5. The mechanism works fine on this one.
Blind 2, still not level (left higher than right) - also it requires pulling down to lock the mechanism from 3/4 of the way down until the end.
Blind 3 - same as blind 2 however the right is higher than the left.
In my opinion it was not worth the time to rework (warranty). I can fiddle with them to make them look okay but for the cost they should perform better.

Reply from Blinds To Go - MENLO PARK
The 2 blinds we bought took FOREVER to deliver. When they arrived the quality was not great. The valance on one of these two was wrong sized. For this they should have been very cheap... they weren't.

Reply from Blinds To Go - MENLO PARK
I outfitted my entire new house with blinds from Blinds to Go. The staff at the store was very helpful, the installer was excellent, and the blinds look great and are of very good quality. I’ve used Blinds to Go before, and I would use them again.

Reply from Blinds To Go - MENLO PARK
The store experience was great. Matched my patio slider blinds with the exact color of my living room walls. There was a buy one get one 50% off sale. Took about 6-7 weeks to arrive. Was scheduled for day after Thanksgiving but nobody called to tell me I had to call the store to arrange installation. The installer was not friendly, came without any of the order details, and was very impatient. Told me he had to come back the next day to complete the rounded balance because the wrong ones were in the box. Said he had my number and would call before he came. Showed up at my home unannounced and had some excuse for not calling. Luckily I was home. The blinds themselves are great and a nice addition to our rooms.

Reply from Blinds To Go - MENLO PARK
It took too long for blinds to be available but Ty was a good customer service experience.

Reply from Blinds To Go - MENLO PARK
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