Blinds To Go - MENLO PARK Reviews 

33
TrustScore 4.5 out of 5

4.6

143 US ROUTE 1 SOUTH, 08840 METUCHEN, NJ, US


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Rated 5 out of 5 stars

Aleina helped us to purchase our new blinds for our living room. She did go above and beyond to make sure we are completely satisfied. Jason our installer was on time and he did an excellent job to in... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of working with Solansh (sp?), I believe was the manager this past week. I'm finally changing out my vertical blinds in my house after 20+ years 🫣. Solanah was very patient with... See more

Company replied

Rated 5 out of 5 stars

Alina was very helpful on both trips to Blinds to Go. We weren’t sure what we wanted and she went through all of the options that were available for each of our different rooms. Installation was extre... See more

Company replied

Rated 5 out of 5 stars

My salesperson, who was also the manager of the store, was extremely helpful. She was patient and showed me samples of what would work in my rooms. She suggested I take home some samples to see how t... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 143 US ROUTE 1 SOUTH, 08840, METUCHEN, NJ, United States

  • 7324520910

4.6

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.6

All reviews

(33)

2,738 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledge and customer service

Good knowledge and understanding of customer needs.

October 11, 2025
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

We appreciate your feedback and are glad to hear that we met your needs effectively. Thank you.

Rated 5 out of 5 stars

I like product performance

I like product performance, and service.

January 2, 2021
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

Thank you for your kind review Luis! This is great to hear!

Rated 5 out of 5 stars

Overall business

Order done before the due date. Also store crew very knowledgeable and professional.

December 21, 2020
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

This is wonderful to hear John! Thank you for your review.

Rated 5 out of 5 stars

I’m very happy with my Allure…

I’m very happy with my Allure verticals. Mike installed them perfectly, and special measurements were taken in advance. I was disappointed in the time it took to fill the order. More customer service ( lining up the installer, making installation appointment).

December 21, 2020
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Reply from Blinds To Go - MENLO PARK

Thank you for your review and your patience during this time!

Rated 5 out of 5 stars

blind warranty

i brought back a defective blind we had for over a year,they took it and fixed and re strung it no questions ask , and we had it back perfect in two days ,very good business,good job

December 21, 2020
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Reply from Blinds To Go - MENLO PARK

This is great to hear! Thank you for your review!

Rated 1 out of 5 stars

very bad

very bad - Spent 3k and waited 2 months with all defects.. no energy to fight or wait. bad

December 21, 2020
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Reply from Blinds To Go - MENLO PARK

Hi Ganesh, we apologize about the delays and issues you have experienced with your order during this difficult time. Please let us know more feedback on the issue(s) with the window treatments so we can help to rectify any issues. If you can provide and order number that would be helpful for us to be able to look into it further.

Rated 2 out of 5 stars

This was for warranty rework of 3…

This was for warranty rework of 3 blinds out of 6 total. Order Number: 936281
Blind 1 - still does not sit flat like the other 5. On the weighted bottom the back in 3/4" higher than the front and does not match the other 5. The mechanism works fine on this one.
Blind 2, still not level (left higher than right) - also it requires pulling down to lock the mechanism from 3/4 of the way down until the end.
Blind 3 - same as blind 2 however the right is higher than the left.
In my opinion it was not worth the time to rework (warranty). I can fiddle with them to make them look okay but for the cost they should perform better.

December 15, 2020
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Reply from Blinds To Go - MENLO PARK

Hi Richard, we are very sorry to hear about this experience. Could you please edit your review to include your order number so we can help look into this ASAP for you?

Rated 2 out of 5 stars

We bought 2 blinds

The 2 blinds we bought took FOREVER to deliver. When they arrived the quality was not great. The valance on one of these two was wrong sized. For this they should have been very cheap... they weren't.

December 15, 2020
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Reply from Blinds To Go - MENLO PARK

Hi HP, we are sorry to hear about this issue with the blinds. Have you spoken with the store manager about this? Would you please edit your review to show your order number so we can help look into this for you?

Rated 5 out of 5 stars

I outfitted my entire new house with…

I outfitted my entire new house with blinds from Blinds to Go. The staff at the store was very helpful, the installer was excellent, and the blinds look great and are of very good quality. I’ve used Blinds to Go before, and I would use them again.

December 15, 2020
Blinds To Go - MENLO PARK logo

Reply from Blinds To Go - MENLO PARK

This is wonderful to hear Sharon! Thank you for your kind review! We look forward to working with you again soon!

Rated 4 out of 5 stars

Install Experience Not Great.

The store experience was great. Matched my patio slider blinds with the exact color of my living room walls. There was a buy one get one 50% off sale. Took about 6-7 weeks to arrive. Was scheduled for day after Thanksgiving but nobody called to tell me I had to call the store to arrange installation. The installer was not friendly, came without any of the order details, and was very impatient. Told me he had to come back the next day to complete the rounded balance because the wrong ones were in the box. Said he had my number and would call before he came. Showed up at my home unannounced and had some excuse for not calling. Luckily I was home. The blinds themselves are great and a nice addition to our rooms.

December 14, 2020
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Reply from Blinds To Go - MENLO PARK

Hi Mike, we are sorry to hear about this install experience you had. Did you let the store manager know about your experience with him? Please do if you have not - we will pass along to the install management team as well. We appreciate your patience and your patronage.

Rated 3 out of 5 stars

It took too long for blinds to be…

It took too long for blinds to be available but Ty was a good customer service experience.

December 14, 2020
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Reply from Blinds To Go - MENLO PARK

This is great to hear Danny but we are sorry to hear about the delays and greatly appreciate your patience during this time! Thank you for your kind review!

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