I recently had an issue with a pair of blinds I brought into the store for repair (to be sent to the warehouse for repair).The assistance Lystra offered was phenomenal! She was the middle person betwe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I recently had an issue with a pair of blinds I brought into the store for repair (to be sent to the warehouse for repair).The assistance Lystra offered was phenomenal! She was the middle person betwe... See more
Company replied
I have been in many blinds store,even in Hunter Douglas store and the level of service and price did not meet my expectation. Especially being a first-time homeowner. When I came in to your store. I w... See more
Company replied
Akif the installer was fabulous! Can’t say enough things about him The something was missing or wrong with the main slider treatment. This was on Sunday. Three full days later and no call about... See more
Company replied
I wanted to say I recently had excellent service from a store employee at the 411 Westport Ave, Norwalk Ct location. Valerie Collins was extremely helpful in guiding my wife and I through several opti... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
411 WESTPORT AVENUE, 06851, NORWALK, CT, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The blinds are guaranteed for life and the company takes this guarantee seriously. Excellent customer service and the blinds themselves are sturdy, attractive, and do the trick.

Reply from Blinds To Go - NORWALK
The only issue was taking cleaning up the debris and taking away the boxes.
I paid for installation. After drilling the windows, they left the wood from the drill bit on the window sills and floor.
I asked them to take away their debris, all the blind boxes, and they left it against my garage door when I went outside later that afternoon.
Really do not like cleaning up and I pay for installation.

Reply from Blinds To Go - NORWALK
Anthony & Geno are excellent.
There know their business & are great!

Reply from Blinds To Go - NORWALK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.