Blinds To Go - PEABODY Reviews 63

TrustScore 5 out of 5

4.8

201 ANDOVER STREET, 01960-1603 PEABODY, MA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Blinds are a little expensive but the service more than makes up for that! This is my third big purchase in the last few years.

Company replied

Rated 5 out of 5 stars

From the moment my husband and I was greeted by Lisa to having our windows measured by Steve and installed by Eric, it was all positive. I would definitely go back.

Company replied

Rated 5 out of 5 stars

The installer called ahead, and the installation was completed very quickly. He was polite, answered questions and picked up after himself.

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 201 ANDOVER STREET, 01960-1603, PEABODY, MA, United States

  • 9785314114

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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Rated 5 out of 5 stars

Great service

November 1, 2025
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Reply from Blinds To Go - PEABODY

Thank you, Lisa! We appreciate your feedback.

Rated 5 out of 5 stars

I knew what I wanted

I knew what I wanted. I ordered, took delivery and installed on my own. It was easy process. My salesman was great. Thx

October 1, 2025
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Reply from Blinds To Go - PEABODY

We're glad you found exactly what you wanted and the process was easy. We appreciate your positive feedback about the great service!

Rated 5 out of 5 stars

Everyone we worked with was very…

Everyone we worked with was very helpful with great customer service

November 21, 2025
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Reply from Blinds To Go - PEABODY

We are so glad to hear that our team provided great customer service and was helpful to you. Thank you!

Rated 5 out of 5 stars

Looks beautiful

Looks beautiful. Just what I wanted.

November 18, 2025
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Reply from Blinds To Go - PEABODY

We're so happy to hear that! Thank you for your feedback.

Rated 5 out of 5 stars

Everything

Everything! They were responsive, and very thorough. They kept me in the loop every step of the way and kept my order right on the quoted schedule and price!

November 15, 2025
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Reply from Blinds To Go - PEABODY

Hi Cheryl, We're happy to hear that our responsiveness and thoroughness met your expectations. We appreciate your positive feedback regarding our communication!

Rated 5 out of 5 stars

T was awesome

T was awesome! We love our news blinds. Installation was very professional!

November 11, 2025
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Reply from Blinds To Go - PEABODY

We're glad you love the new blinds. It's great to hear the installation was professional. Thanks!

Rated 5 out of 5 stars

Ordering and installation

The ordering process was very long but worth the wait. The installer was great and he was also the one who measured the windows prior to placing order. Installation was quick and well done.

December 24, 2020
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Reply from Blinds To Go - PEABODY

Hi Bob, thank you for your kind review! This is great to hear! We greatly appreciate your patience during the delays as well.

Rated 5 out of 5 stars

Great job from sales person to the…

Great job from sales person to the technician.
Everything went smooth
Would recommend

December 22, 2020
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Reply from Blinds To Go - PEABODY

This is wonderful to hear Michael! Thank you for your kind review!!

Rated 5 out of 5 stars

Great, smooth experience

Salesperson has a great disposition; happy, friendly, patient, knowledgeable. He followed-through with phone calls to keep us updated. Items were delivered very quickly. Installer was tremendous as well with all of the same qualities as the salesperson. Thank you guys.

December 21, 2020
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Reply from Blinds To Go - PEABODY

This is great to hear Chris! Thank you for your review!

Rated 5 out of 5 stars

Great service

Great service, great measuring and installation. Worth the Covid wait!

December 21, 2020
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Reply from Blinds To Go - PEABODY

This is great to hear! Thank you for your review!

Rated 1 out of 5 stars

Boxes of Blinds were not tagged

Boxes of Blinds were not tagged. Tons of boxes had absolutely no tags or indication what room they were for. Also some of the brackets / blinds are a different style. Not sure why that is as we when I went through the order multiple times with their sales office everything was the same.

December 21, 2020
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Reply from Blinds To Go - PEABODY

HI Jim, we are very sorry to hear about your experience and the issues with your order.. were there multiple blinds of the same size in one room? Sometimes boxes will say '1 of 2' or '2 of 2', etc to be able to match with the primary box which is labeled with the room but can be confusing - please let us know if we can help in any way.

Rated 1 out of 5 stars

Item was supposed to be ready for pick…

Item was supposed to be ready for pick up in 3-4 days. Ended up being 3-4 weeks!

December 21, 2020
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Reply from Blinds To Go - PEABODY

HI Karen, we are sorry to hear about your experience with the blinds and the delays involved..we greatly appreciate your patience during this difficult time. Please let us know if there is anything we can do to help improve your experience with us.

Rated 5 out of 5 stars

Great job

Love my new blinds .
The installer was extremely courteous and very professional
I highly recommend blinds to go

December 21, 2020
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Reply from Blinds To Go - PEABODY

This is great to hear! Thank you for your wonderful review!!

Rated 5 out of 5 stars

Great experience overall

Great experience overall! Salesman at the store was very knowledgable and helpful. Really knew about all the products. This was all during the pandemic so I must mention that shopping felt very safe with social distancing and masks. Wait time was as promised and delivery/installation was scheduled promptly. Installer was extremely respectful of my home, even asked if I wanted him to remove his shoes! He was also skilled and had my blinds up in no time! I would use Blinds to Go again.

December 21, 2020
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Reply from Blinds To Go - PEABODY

This is great to hear! Thank you for your wonderful review!!

Rated 5 out of 5 stars

Very happy!

Our experience was terrific! Unfortunately, it took awhile to get our installation date because the tub delivery was held up, but once it came in they were here pronto and our installer was knowledgeable, respectful and kind. I would absolutely recommend them to anyone.

December 21, 2020
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Reply from Blinds To Go - PEABODY

This is great to hear! Thank you for your wonderful review!!

Rated 2 out of 5 stars

Disappointed

Did not warn us that chords would be shorter..Do not like the look at all

December 21, 2020
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Reply from Blinds To Go - PEABODY

HI Wayne, we are sorry to hear about the issues with your order.. would you mind providing the order number so we can look into this further? We are here to help.

Rated 5 out of 5 stars

Great choice of blinds in many styles

Great choice of blinds in many styles, fabrics, cord types, etc. It was a seamless process, from order to measuring to installation.

December 21, 2020
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Reply from Blinds To Go - PEABODY

This is great to hear! Thank you for your wonderful review!!

Rated 1 out of 5 stars

The production time was quite long…

The production time was quite long before the item was delivered. After was delivered I found it very difficult (pretty much impossible) to program the shades. Also, there was absolutely no information regarding how to charge the associated batteries of the power shades.

December 21, 2020
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Reply from Blinds To Go - PEABODY

Hi Gary, we are very sorry to hear about this experience you had and the issues with the shades. Could you please edit your review to include your order number so we can look into this for you right away and get you the help you need for your shades?

Rated 4 out of 5 stars

Blinds work great

Blinds work great. The installation was very good as well. The only issue was that we were supposed to get an electric/motorized shade but when they came out to do the in-person measurement/inspection, we weren't able to, which was a real bummer.

December 21, 2020
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Reply from Blinds To Go - PEABODY

Sorry to hear about the inability to get motorized.. what was the reasoning behind this? Thank you for your review and your patience!

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