I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more
Company replied
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I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more
Company replied
Sara from store 033 calmly took over the appointment and guided us thru our choices and patiently gave us a quote on various combinations. We signed up and she helped us stay in our budget by invo... See more
Company replied
Nasima provided excellent customer service and was absolutely wonderful to work with. She took the time to help us choose the option that best fit our budget and supported us throughout the entire pro... See more
Company replied
The salesperson was very nice and helpful. I also found the scheduling system very easy. Measurement and installation appointments were done on time. My only critique would be that the California sh... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
1293 KENNEDY ROAD, M1P 2L4, SCARBOROUGH, ON, Canada
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I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there.
All staff are very professional and take every care.
After sales service is exceptionally good. I had an issue with hubs for monitoring of Cascade Shades.
Store staff especially manager and owner Mr. Jason get personally involved that issue is solved asap.
No other store can beat their great service during and after sales service.
Thanks.

Reply from Blinds To Go - SCARBOROUGH

Reply from Blinds To Go - SCARBOROUGH
Maria and Jason were extremely helpful and Maria removed the boxes for me and Jason helped me to my car 🙏

Reply from Blinds To Go - SCARBOROUGH
The customer service was amazing!! Very professional and nice!!! I would recommend to anyone who asks to shop at blinds to go!! This was my third time shopping here!!!!

Reply from Blinds To Go - SCARBOROUGH
Sara from store 033 calmly took over the appointment and guided us thru our choices and patiently gave us a quote on various combinations. We signed up and she helped us stay in our budget by involving the manager.
Overall had a great experience.

Reply from Blinds To Go - SCARBOROUGH
The staff were considerate and friendly. My order was ready ahead of scheduled due date.

Reply from Blinds To Go - SCARBOROUGH
Nasima provided excellent customer service and was absolutely wonderful to work with. She took the time to help us choose the option that best fit our budget and supported us throughout the entire process, right up to installation. She was patient, knowledgeable, and always willing to help. Her care and genuine support made the whole experience smooth and stress-free. Truly grateful for her help — highly recommended!

Reply from Blinds To Go - SCARBOROUGH
Excellent customer service from Jason! Jason explained the benefits & features of different window coverings. He is very knowledgeable and a great asset to the business.
I have been a customer in the past and find their window coverings of good quality, and they stand behind their products.
I would definitely recommend Blinds to Go

Reply from Blinds To Go - SCARBOROUGH
The installer was absolutely amazing!
The lady I spoke to on March 21st at the Kennedy location, not so much.
Was rude, did not offer any sort of apology when I told my issue and lied about how long the installation would take. I'm just sorry I did not get her name so I can add it to this review.

Reply from Blinds To Go - SCARBOROUGH

Reply from Blinds To Go - SCARBOROUGH
Good experience from start to finish! Would shop there again. Would recommend it to others.

Reply from Blinds To Go - SCARBOROUGH

Reply from Blinds To Go - SCARBOROUGH
Sales lady holly was very knowledgeable and attentive to my needs had good suggestions as to my requirements

Reply from Blinds To Go - SCARBOROUGH
Very good service from both the in-store staff and the installer.

Reply from Blinds To Go - SCARBOROUGH
Positive experience with product and staff. Only negative experience is the continuous harrassment via emails to give feedback. It's been several months and you just won't give it up.
And after several months I give in and attempt to respond and am presented with a mandatory 'Date of experience' which blinds to go should be in a position to auto fill.

Reply from Blinds To Go - SCARBOROUGH
The service person took the time to listen to what we needed and provided well priced options.

Reply from Blinds To Go - SCARBOROUGH
I have used Blinds to Go numerous times over several years and just ordered another houseful of blinds for new windows we installed. I have always been happy from the initial order, to measurements, to final install.
I have dealt with Sara for a lot of the orders but have been pleased with whoever I have dealt with from all the staff to the Manager at the Scarborough branch!

Reply from Blinds To Go - SCARBOROUGH
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