Blinds To Go - STATEN ISLAND Reviews 

52
TrustScore 4.5 out of 5

4.7

2845 RICHMOND AVENUE, 10314 STATEN ISLAND, NY, US


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Rated 5 out of 5 stars

From the moment I walked into the store was Peggy not only professional but friendly and incredibly helpful. She was super patient as I explained my needs and provided excellent recommendations. It wa... See more

Company replied

Rated 3 out of 5 stars

I had a mixed experience with Blinds To Go. Unfortunately, the in-store customer service was disappointing. Communication and support during the ordering process and beyond could have been much bett... See more

Company replied

Rated 5 out of 5 stars

Peggy was an excellent consultant. She was very easy to talk to and very thorough in explaining everything from the types of blinds/shades to the colors to the mechanism, and gave us quotes for every... See more

Company replied

Rated 5 out of 5 stars

Our salesperson Ms Peggy was very helpful in our selection and sharing how much time it will take to have our blinds installed. Installation was seamless and efficient. Even offered a coupon to lessen... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 2845 RICHMOND AVENUE, 10314, STATEN ISLAND, NY, United States

  • 7184779523

4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.7

All reviews

(52)

2,738 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service is always great

Customer service is always great! Sales associates are very kind and knowledgeable. Fast service.

November 22, 2025
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Reply from Blinds To Go - STATEN ISLAND

Hi Lynn, We're glad you enjoyed your experience with our kind and knowledgeable associates. Thank you for your feedback!

Rated 5 out of 5 stars

Very friendly staff

November 10, 2025
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Reply from Blinds To Go - STATEN ISLAND

Hi Robert, We pride ourselves on providing friendly service to our customers. Thank you so much for sharing your feedback.

Rated 4 out of 5 stars

Great service

Great service. The salesgirl was very, very knowledgeable and pleasant!
We replaced our old blind with this new one because of color but it just doesn't seem to be the same quality.

January 7, 2021
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Reply from Blinds To Go - STATEN ISLAND

This is great to hear John - but we are concerned about your concerns regarding the quality - have you discussed with the store manager or your design consultant? please let us know if we can help in any way

Rated 4 out of 5 stars

He( person who installed blinds) asked…

He( person who installed blinds) asked to take the cardboard box down that the blinds came in. I later found it in the stairwell with extra screws, warranty and necessities needed for the blinds.

December 30, 2020
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Reply from Blinds To Go - STATEN ISLAND

Hi Yehern, we are sorry to hear about this. Were you able to get everything you needed? We will inform the installation team of this as well. Please let us know if there is anything further we can do to help.

Rated 1 out of 5 stars

I have been told 2x since getting my…

I have been told 2x since getting my blinds replaced in a matter of less than 2 months that the replacement would be ready in 2-5 days. I had to call up each time to find out where the replacement is because I do not ever get an update. Blinds are awful quality. No matter how many times I try to get the straight they are always crooked. Color is not what I expected...

December 22, 2020
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Reply from Blinds To Go - STATEN ISLAND

Hi Patrizia, we are sorry to hear about the issues with the shades you have had and the experience with the company. Could you please provide your order number so we can help look into this for you and ensure things are rectified properly? Thank you!

Rated 5 out of 5 stars

Excellent

Excellent great

December 22, 2020
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Reply from Blinds To Go - STATEN ISLAND

This is great to hear! Thank you Meriam!

Rated 1 out of 5 stars

Ordered blinds in September 2020 was…

Ordered blinds in September 2020 was told 9 weeks to make, a service man show up to measure my windows in October, Installers came November only to find the measurement was 6" short, he apologized told us the office would call they never did we called them looking to find out when they were coming back with the correct length blinds I was told I gave them the wrong measurements and they need $186 more to correct the length. Its the last time I will use them

December 22, 2020
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Reply from Blinds To Go - STATEN ISLAND

Hi Paul, we are very sorry to hear about this experience. Could you please provide your order number (you can reply to this review by editing your review and adding it to the bottom of your review) we would like to look into this further for you and help to find a proper solution. Thank you!

Rated 5 out of 5 stars

OI can say it doesn't get any better…

OI can say it doesn't get any better than this The staff is very knowledge and helpful Some stand out more than others and I have To say Christina At the Richmond Avenue store is one of them. Always a pleasure to do business with you

December 22, 2020
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Reply from Blinds To Go - STATEN ISLAND

This is great to hear Rocco! Thank you for your kind review!

Rated 4 out of 5 stars

Our installer was very professional and…

Our installer was very professional and did a great job. Our issue was that one of our shades didn't operate properly after just one day, and had to be removed and sent back to the manufacturer.

December 22, 2020
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Reply from Blinds To Go - STATEN ISLAND

Thank you for your review Mike. Was everything rectified properly? Please let us know if you need any further help - thank you!

Rated 4 out of 5 stars

Everything went fine considering the…

Everything went fine considering the pandemic. Quality of the blinds is good, however they were very pricey.

December 21, 2020
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Reply from Blinds To Go - STATEN ISLAND

Thank you for your review Diane - we do offer price matching on our products as well!

Rated 4 out of 5 stars

Quick installation when blind finally…

Quick installation when blind finally arrived - wait was long due to the pandemic. I just felt that there could have been more caring, or input from the advisor in the store. She seemed distracted.

December 21, 2020
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Reply from Blinds To Go - STATEN ISLAND

Thank you for your review and your feedback Emily, we will be sure to pass it along to the proper managers.

Rated 5 out of 5 stars

Love this store

Love this store. The blinds always come out perfect and the salespeople always have great recommendations.

December 21, 2020
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Reply from Blinds To Go - STATEN ISLAND

This is great to hear! Thank you for your wonderful review!!

Rated 1 out of 5 stars

Never again cheap looking shades don’t…

Never again cheap looking shades don’t so disappointed

December 21, 2020
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Reply from Blinds To Go - STATEN ISLAND

Hi Kim, we apologize about the issues you have experienced with your order during this difficult time. Please let us know more feedback on the issue(s) with the window treatments so we can help to rectify any issues. If you can provide and order number that would be helpful for us to be able to look into it further.

Rated 5 out of 5 stars

Satisfied Customer

The blinds are just what I ordered. Installed professionally- and best of all they stand behind their product! I have been a satisfied customer of blinds to go for 25 years and they never disappoint.

December 19, 2020
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Reply from Blinds To Go - STATEN ISLAND

This is great to hear DE! Thank you for your wonderful review!

Rated 5 out of 5 stars

Prices were good

Prices were good. They took a while due to COVID but I’m very happy with the product Staff from sales to measured we’re very cooperative

December 17, 2020
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Reply from Blinds To Go - STATEN ISLAND

This is great to hear Vivyan! Thank you for your review! We very much appreciate your patience during this difficult time as well.

Rated 4 out of 5 stars

Hardware/ mounting should be available for demo at store

If the store had be6 able to show me the hardware, I would have made. Different decision. I paid for the.installer to measure and he couldn't answer my question either. I am disappointed with the expensive shade due to the hardware.

December 15, 2020
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Reply from Blinds To Go - STATEN ISLAND

HI Patsy, we are sorry to hear about the experience you have had. What was the issue with the hardware and your questions? Would you be able to provide your order number and i will help look into your order to see what we can do to help? Thanks!

Rated 4 out of 5 stars

Great Service and Repair BUT...

The service and repair that brought me into the store was 5 stars. I'm only giving 4 stars because I was so disappointed that Blinds to Go didn't save my window measurements.I had all my windows measured 4 years (and paid to have it done by Blinds to Go). I assumed they keep the measurements for a long time and was prepared to order for some other windows in my home only to find out I'd have to have the windows remeasured.

December 15, 2020
Blinds To Go - STATEN ISLAND logo

Reply from Blinds To Go - STATEN ISLAND

Hi Francesca, we are sorry to hear about the measurements issue - when measuring we always let the customer know we only hold them for a year since it is not a digital system yet but typically give the customer them as well to hang on to. Very sorry for this miscommunication but glad your purchase went well and overall are satisfied.

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