From the moment I walked into the store was Peggy not only professional but friendly and incredibly helpful. She was super patient as I explained my needs and provided excellent recommendations. It wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
From the moment I walked into the store was Peggy not only professional but friendly and incredibly helpful. She was super patient as I explained my needs and provided excellent recommendations. It wa... See more
Company replied
I had a mixed experience with Blinds To Go. Unfortunately, the in-store customer service was disappointing. Communication and support during the ordering process and beyond could have been much bett... See more
Company replied
Peggy was an excellent consultant. She was very easy to talk to and very thorough in explaining everything from the types of blinds/shades to the colors to the mechanism, and gave us quotes for every... See more
Company replied
Our salesperson Ms Peggy was very helpful in our selection and sharing how much time it will take to have our blinds installed. Installation was seamless and efficient. Even offered a coupon to lessen... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
2845 RICHMOND AVENUE, 10314, STATEN ISLAND, NY, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
How knowledgeable the man was who put up our blinds

Reply from Blinds To Go - STATEN ISLAND
Customer service is always great! Sales associates are very kind and knowledgeable. Fast service.

Reply from Blinds To Go - STATEN ISLAND
Great service. The salesgirl was very, very knowledgeable and pleasant!
We replaced our old blind with this new one because of color but it just doesn't seem to be the same quality.

Reply from Blinds To Go - STATEN ISLAND
He( person who installed blinds) asked to take the cardboard box down that the blinds came in. I later found it in the stairwell with extra screws, warranty and necessities needed for the blinds.

Reply from Blinds To Go - STATEN ISLAND
I have been told 2x since getting my blinds replaced in a matter of less than 2 months that the replacement would be ready in 2-5 days. I had to call up each time to find out where the replacement is because I do not ever get an update. Blinds are awful quality. No matter how many times I try to get the straight they are always crooked. Color is not what I expected...

Reply from Blinds To Go - STATEN ISLAND
Ordered blinds in September 2020 was told 9 weeks to make, a service man show up to measure my windows in October, Installers came November only to find the measurement was 6" short, he apologized told us the office would call they never did we called them looking to find out when they were coming back with the correct length blinds I was told I gave them the wrong measurements and they need $186 more to correct the length. Its the last time I will use them

Reply from Blinds To Go - STATEN ISLAND
OI can say it doesn't get any better than this The staff is very knowledge and helpful Some stand out more than others and I have To say Christina At the Richmond Avenue store is one of them. Always a pleasure to do business with you

Reply from Blinds To Go - STATEN ISLAND
Our installer was very professional and did a great job. Our issue was that one of our shades didn't operate properly after just one day, and had to be removed and sent back to the manufacturer.

Reply from Blinds To Go - STATEN ISLAND
Everything went fine considering the pandemic. Quality of the blinds is good, however they were very pricey.

Reply from Blinds To Go - STATEN ISLAND
Quick installation when blind finally arrived - wait was long due to the pandemic. I just felt that there could have been more caring, or input from the advisor in the store. She seemed distracted.

Reply from Blinds To Go - STATEN ISLAND
Love this store. The blinds always come out perfect and the salespeople always have great recommendations.

Reply from Blinds To Go - STATEN ISLAND
Never again cheap looking shades don’t so disappointed

Reply from Blinds To Go - STATEN ISLAND
The blinds are just what I ordered. Installed professionally- and best of all they stand behind their product! I have been a satisfied customer of blinds to go for 25 years and they never disappoint.

Reply from Blinds To Go - STATEN ISLAND
Prices were good. They took a while due to COVID but I’m very happy with the product Staff from sales to measured we’re very cooperative

Reply from Blinds To Go - STATEN ISLAND

Reply from Blinds To Go - STATEN ISLAND
If the store had be6 able to show me the hardware, I would have made. Different decision. I paid for the.installer to measure and he couldn't answer my question either. I am disappointed with the expensive shade due to the hardware.

Reply from Blinds To Go - STATEN ISLAND
The service and repair that brought me into the store was 5 stars. I'm only giving 4 stars because I was so disappointed that Blinds to Go didn't save my window measurements.I had all my windows measured 4 years (and paid to have it done by Blinds to Go). I assumed they keep the measurements for a long time and was prepared to order for some other windows in my home only to find out I'd have to have the windows remeasured.

Reply from Blinds To Go - STATEN ISLAND
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.