From the moment I walked into the store was Peggy not only professional but friendly and incredibly helpful. She was super patient as I explained my needs and provided excellent recommendations. It wa... See more
Company replied
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From the moment I walked into the store was Peggy not only professional but friendly and incredibly helpful. She was super patient as I explained my needs and provided excellent recommendations. It wa... See more
Company replied
Courteous Friendly Very informative with how they work But a really nice guy that did the instillation
Company replied
I had a mixed experience with Blinds To Go. Unfortunately, the in-store customer service was disappointing. Communication and support during the ordering process and beyond could have been much bett... See more
Company replied
Our salesperson Ms Peggy was very helpful in our selection and sharing how much time it will take to have our blinds installed. Installation was seamless and efficient. Even offered a coupon to lessen... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
2845 RICHMOND AVENUE, 10314, STATEN ISLAND, NY, United States
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The service and repair that brought me into the store was 5 stars. I'm only giving 4 stars because I was so disappointed that Blinds to Go didn't save my window measurements.I had all my windows measured 4 years (and paid to have it done by Blinds to Go). I assumed they keep the measurements for a long time and was prepared to order for some other windows in my home only to find out I'd have to have the windows remeasured.

Reply from Blinds To Go - STATEN ISLAND
They were great, start to finish. The salesmen took the time to show the different style blinds. Installation was quick, the installers were friendly & efficient.

Reply from Blinds To Go - STATEN ISLAND
People in the store were helpful but it took way to long (almost 2 months ). For my order to be ready. I purchased three shades. After installing them I noticed a large discoloration in the shade that can only be seen at night .😒. This is going to be a huge inconvenience!

Reply from Blinds To Go - STATEN ISLAND
The staff at the store were patient and helpful in finding just the right style, color, texture, opacity etc. from literally hundreds of curtains. From the moment they (our customized curtains) were ready the installer contacted us and we scheduled an installation date. He arrived, was neat, friendly and quick. All in all well done.

Reply from Blinds To Go - STATEN ISLAND
Everyone working for Blinds To Go are very professional. From the sales people to the men who comes to the house to measure and then installs them perfectly....Excellent job

Reply from Blinds To Go - STATEN ISLAND
I've completed all but one window in my home with Blinds to Go. I have been happy each time. Allie on Staten Island is my girl! She's always helpful and very knowledgeable. Thank you for your great service.

Reply from Blinds To Go - STATEN ISLAND

Reply from Blinds To Go - STATEN ISLAND
Blinds to Go were great. They worked with me at the store to pick a style and fabric. Al, the person who measured and installed, was wonderful. His suggestions were spot on. He called as soon as he was notified that my shades were ready and set up an appointment to install the next day. All in all, it was a very pleasant and easy experience.

Reply from Blinds To Go - STATEN ISLAND
Excellent Job the installer to date has not called to reschedule with the parts he was oprdering to set the remote on the wall.... but otherwise all was perfect please remind him to followup... thanks

Reply from Blinds To Go - STATEN ISLAND
I had a blind that required repair/adjustment and found the staff, warm and welcoming. I was greeted like a valued customer. The repair was accomplished in minimal time.

Reply from Blinds To Go - STATEN ISLAND
The order we placed took a while due to covid19 virus. Your installer Juan
did a very professional job we are pleased with the outcome,

Reply from Blinds To Go - STATEN ISLAND
I'm very happy with my new blinds. Everyone was friendly and helpful.

Reply from Blinds To Go - STATEN ISLAND
I love my blinds and I was pleasantly surprised at how fast they were installed. I am planning to order more blinds for the rooms on the second floor of my home.

Reply from Blinds To Go - STATEN ISLAND
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