Blinds To Go - STATEN ISLAND Reviews 

53
TrustScore 4.5 out of 5

4.7

2845 RICHMOND AVENUE, 10314 STATEN ISLAND, NY, US


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Rated 5 out of 5 stars

From the moment I walked into the store was Peggy not only professional but friendly and incredibly helpful. She was super patient as I explained my needs and provided excellent recommendations. It wa... See more

Company replied

Rated 5 out of 5 stars

Courteous Friendly Very informative with how they work But a really nice guy that did the instillation

Company replied

Rated 3 out of 5 stars

I had a mixed experience with Blinds To Go. Unfortunately, the in-store customer service was disappointing. Communication and support during the ordering process and beyond could have been much bett... See more

Company replied

Rated 5 out of 5 stars

Our salesperson Ms Peggy was very helpful in our selection and sharing how much time it will take to have our blinds installed. Installation was seamless and efficient. Even offered a coupon to lessen... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 2845 RICHMOND AVENUE, 10314, STATEN ISLAND, NY, United States

  • 7184779523

4.7

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.7

All reviews

(53)

2,814 reviews in the last 12 months

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Rated 4 out of 5 stars

Great Service and Repair BUT...

The service and repair that brought me into the store was 5 stars. I'm only giving 4 stars because I was so disappointed that Blinds to Go didn't save my window measurements.I had all my windows measured 4 years (and paid to have it done by Blinds to Go). I assumed they keep the measurements for a long time and was prepared to order for some other windows in my home only to find out I'd have to have the windows remeasured.

December 15, 2020
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Reply from Blinds To Go - STATEN ISLAND

Hi Francesca, we are sorry to hear about the measurements issue - when measuring we always let the customer know we only hold them for a year since it is not a digital system yet but typically give the customer them as well to hang on to. Very sorry for this miscommunication but glad your purchase went well and overall are satisfied.

Rated 5 out of 5 stars

They were great

They were great, start to finish. The salesmen took the time to show the different style blinds. Installation was quick, the installers were friendly & efficient.

December 15, 2020
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Reply from Blinds To Go - STATEN ISLAND

This is great to hear! Thank you for your kind review Tony!

Rated 2 out of 5 stars

People in the store were helpful but it…

People in the store were helpful but it took way to long (almost 2 months ). For my order to be ready. I purchased three shades. After installing them I noticed a large discoloration in the shade that can only be seen at night .😒. This is going to be a huge inconvenience!

December 15, 2020
Blinds To Go - STATEN ISLAND logo

Reply from Blinds To Go - STATEN ISLAND

Hi Frances, we are sorry to hear about this issue with the blinds and appreciate your patience with the delays we have encountered. Have you spoken with the store manager about this? Would you please edit your review to show your order number so we can help look into this for you?

Rated 5 out of 5 stars

The staff at the store were patient and…

The staff at the store were patient and helpful in finding just the right style, color, texture, opacity etc. from literally hundreds of curtains. From the moment they (our customized curtains) were ready the installer contacted us and we scheduled an installation date. He arrived, was neat, friendly and quick. All in all well done.

December 15, 2020
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Reply from Blinds To Go - STATEN ISLAND

This is great to hear Francesca! Thank you for your review!

Rated 5 out of 5 stars

Everyone working for Blinds To Go are…

Everyone working for Blinds To Go are very professional. From the sales people to the men who comes to the house to measure and then installs them perfectly....Excellent job

December 15, 2020
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Reply from Blinds To Go - STATEN ISLAND

This is great to hear Linda! Thank you for your review!

Rated 5 out of 5 stars

I've completed all but one window in my…

I've completed all but one window in my home with Blinds to Go. I have been happy each time. Allie on Staten Island is my girl! She's always helpful and very knowledgeable. Thank you for your great service.

December 15, 2020
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Reply from Blinds To Go - STATEN ISLAND

This is wonderful to hear Loren! Thank you for your kind review and continued patronage!

Rated 5 out of 5 stars

Very happy

Blinds to Go were great. They worked with me at the store to pick a style and fabric. Al, the person who measured and installed, was wonderful. His suggestions were spot on. He called as soon as he was notified that my shades were ready and set up an appointment to install the next day. All in all, it was a very pleasant and easy experience.

December 14, 2020
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Reply from Blinds To Go - STATEN ISLAND

This is great to hear Zona! Thank you for your kind review!

Rated 5 out of 5 stars

Excellent Job the installer to date…

Excellent Job the installer to date has not called to reschedule with the parts he was oprdering to set the remote on the wall.... but otherwise all was perfect please remind him to followup... thanks

December 14, 2020
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Reply from Blinds To Go - STATEN ISLAND

This is great to hear, Robert! Thank you for your review! We will be sure to inform the installer - can you please give your order number so we can locate which installer you had and your order? Thanks!

Rated 5 out of 5 stars

The tie that binds, excellent staff!

I had a blind that required repair/adjustment and found the staff, warm and welcoming. I was greeted like a valued customer. The repair was accomplished in minimal time.

December 14, 2020
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Reply from Blinds To Go - STATEN ISLAND

This is wonderful to hear! Thank you for your great review!

Rated 5 out of 5 stars

Our Blinds to go experience

The order we placed took a while due to covid19 virus. Your installer Juan
did a very professional job we are pleased with the outcome,

December 14, 2020
Blinds To Go - STATEN ISLAND logo

Reply from Blinds To Go - STATEN ISLAND

This is great to hear Stephan and we appreciate your patience! Thank you for your review!

Rated 5 out of 5 stars

I'm very happy with my new blinds

I'm very happy with my new blinds. Everyone was friendly and helpful.

December 14, 2020
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Reply from Blinds To Go - STATEN ISLAND

This is great to hear Neale, thank you for your review!

Rated 5 out of 5 stars

A Happy Customer

I love my blinds and I was pleasantly surprised at how fast they were installed. I am planning to order more blinds for the rooms on the second floor of my home.

December 3, 2020
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Reply from Blinds To Go - STATEN ISLAND

Hi Denise, we are very happy to hear about your experience with us! Thank you for leaving your review and we look forward to helping you again in the future with your 2nd floor!

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