Blindzonline Reviews 1,727

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are well-made and look great. Many people highlight the excellent delivery service, with orders arriving quickly and often ahead of expectations. The ordering process is frequently described as simple and straightforward, and the overall service is commended for its efficiency and helpfulness. However, some customers also noted minor issues, such as occasional damage to valances or marks on top slats. A few people experienced broken weights in transit, though these were quickly replaced. There were also isolated comments about delivery drivers leaving parcels at the front door without notification or the delivery company not adhering to the stated delivery day.

What people talk about most

Product

Customers consistently note positive experiences with product quality and service. Many reviewers praise the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and quick delivery... See more

Quality

Consumers find quality to be positive, with many praising the blinds as well-made, durable, and excellent... See more

Order

People report positive experiences with order. Customers found the ordering process easy, stress-free, and... See more

Service

Clients share positive opinions on service, with many expressing satisfaction and stating they would use the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I only needed the top rail to replace a faulty one for a Venetian blind. It was made the same day and I received it two days later. It was packed in a long cardboard tube and was well protected inside... See more

Rated 5 out of 5 stars

Ordering was simple, the blinds arrived within the stated time frame and were well packaged for their journey. They were easy to put together and clipped smoothly into place and best of all they loo... See more

Rated 5 out of 5 stars

We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly. The slats are very good quality and very well made. There was a mi... See more

Rated 5 out of 5 stars

I have just purchased replacement slats for vertical blinds. From ordering samples through to receiving the replacement slats, Blindzonline have been outstanding. The samples arrived promptly, I the... See more


Company details

  1. Blinds Shop

Written by the company

Made-to-measure blinds - ordered online and delivered directly to your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect, I'm so happy with the result

Perfect, Thank you. I have t admit to being worried that it would go badly wrong, but it was perfect. I replaced my blinds for a fresh look and am really pleased with the result. They arrived quickly, were well packaged and easy to install. I would absolutely recommend Blindzonline.

October 3, 2025
Rated 5 out of 5 stars

Brilliant experience

Brilliant experience - ordered some free samples to check the real colours out- they came next day.
Measured and ordered and they literally came within a few days!!
Easy to put up- once you get the hang of the tabs and thankfully I measured correctly- they look lovely.

September 30, 2025
Rated 5 out of 5 stars

Fantastic service from ordering to such…

Fantastic service from ordering to such a quick delivery time. And i was even happier with the product which was perfect in looks and size, also the lovely customer service lady was old school so helpful and polite so good on you all and i will be highly recommending you as well as using the company myself.

September 17, 2025
Rated 5 out of 5 stars

Fantastic service!

Ordered a sample, received it next day (which is a miracle with the postal service!) Ordered replacement slats the day after and 3 days later they were up and hanging in my kitchen... Fantastic service, lovely product. If only all companies were this efficient. Well done Blinz online.

September 18, 2025
Rated 5 out of 5 stars

Clear website

Clear website, then very friendly and helpful over the phone. You do not buy a blind very often, they made it easy. It fitted perfectly.

September 15, 2025
Rated 5 out of 5 stars

I have just purchased replacement slats…

I have just purchased replacement slats for vertical blinds. From ordering samples through to receiving the replacement slats, Blindzonline have been outstanding. The samples arrived promptly, I then ordered the slats but forgot to allow for centre opening. I emailed over the weekend with the intention of calling first thing on Monday but by 0905 I had already received an email acknowledgement of my requirement. The blinds arrived very quickly and are now in place. Excellent customer service, I shall be ordering more replacement slats very soon.

September 10, 2025
Rated 5 out of 5 stars

Excellent speedy service

I ordered some replacement slats for my vertical blinds. Received a first class service from the ordering of samples through to receiving final product.
Samples received in less than 24 hours and then a couple of days turnaround on the actual replacement slats. Excellent service.

September 2, 2025
Rated 5 out of 5 stars

Easy to use site

Easy to use site, ordering was very easy and adding the measurement insurance was a good idea. (Didn't need it thank god). Was delivered within the time scale stated.

September 4, 2025
Rated 5 out of 5 stars

Lovely looking blinds

The blinds arrived promptly and look lovely in place. There was slight damage to one of the valances but I was reassured by customer service that a new one would be delivered asap.

August 27, 2025

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