So pleased with my roller blinds I’ve ordered another one! Delivery slower than indicated on website, however that could be because I’m in Northern Ireland. Good quality fabric and great prices, wh... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
After buying the blinds for more than half the windows in my house I needed one more. Ordered and got confirmation of expected dispatch. However this didn’t happen which caused me to chase. The r... See more
Company replied
Absolutely amazing customer service - I was on the phone to Paul who stayed on the phone with me for an hour, looking at photos I sent of my window situation trying to work the best way to go ar... See more
Company replied
I must say your customer Care team are exceptional, I recently dealt with Caitlin C who was brilliant at dealing with my query. Nothing was too much trouble, as promised she contacted the factory... See more
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Company details
Written by the company
MakeMyBlinds was founded with 3 primary objectives; Making high quality, made to measure window blinds affordable to the average consumer. Presenting our catalogue and pricing in an easily decipherable and comparable way to allow you to pick the perfect blind based on your taste and budget. Delivering top notch customer service, from order to delivery to remove as much stress from the process as possible. We believe that getting the blind of your dreams (you have weirdly boring dreams) should not be a hassle. It should be a happy time, full of possibilities and adventure as you find the perfect blinds to give your home that final polish. Now you know what we are about, you can help us on our quest with your wonderful feedback! Let us know what we did well, what we can do better and if we sounded hot on the phone. Loads of us are single. All feedback is greatly appreciated and actioned upon, so the 5 minutes you take to review us could make the world of difference to our customers in the future. We hope to make your blinds soon!
Contact info
Quayside House, Basin Rd, BN41 1WF, Brighton and Hove, Brighton, United Kingdom
- 0117 463 0117
- info@makemyblinds.co.uk
- makemyblinds.co.uk
4.4
Excellent
14K reviews
Replied to 97% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Very disappointed!!
Very unhappy with the after sale service and communication from this company. I ordered 2 blinds, one was great , no problems. The other just would not stay up. We contacted "make my blinds". They asked us to send a video, which we did, they then sent us a replacement part with a view to fixing the blind. The blind is no better, it has not fixed the problem. We have since emailed the company twice, even offering to buy a replacement blind at a reduced rate to replace the faulty one. But unfortunately as many of the other one star ratings say, they do not get back to you, they ignore the emails. Funnily enough they never ignore the sales emails just the complaints.
March 11, 2026
Unprompted review
What a brilliant service this was and…
What a brilliant service this was and very user friendly. Ordered 2 slatted faux wood blinds and they arrived quickly and fit perfectly.
September 14, 2025
Velux and gable window blinds.
Delighted with my blinds. Very easy to put up and the measurements were perfect. I will be getting more in the future.
October 5, 2025
Fantastic customer service
The company were brilliant at communication and helped me expedite an order due to an urgent need. I spoke to Paul who was so warm and helpful, a lovely guy. Would really recommend!
April 13, 2026
Unprompted review
Reply from Make My Blinds
Hi Imogen,
Thank you so much for your fantastic review! We're really pleased to hear that our team were able to help expedite your order when you needed it urgently.
It was a pleasure speaking with you, and I’m delighted that you found the communication clear and supportive throughout. Your recommendation truly means a lot to us.
If you ever need anything in the future, I’m always happy to help.
Kind regards
The Make My Blinds Team
Absolutely chuffed with Make My Blinds
Absolutely chuffed with Make My Blinds. Ordered free samples arrived next day and the quality is highly. Measuring guide made it.
April 3, 2026
Unprompted review
Reply from Make My Blinds
Hi Harry,
Thank you so much for your lovely review.
We’re absolutely delighted to hear that you’re chuffed with your Make My Blinds experience.
It’s great to know your free samples arrived quickly and that the quality impressed you. We’re also really pleased the measuring guide made things easy.
If you need any further help choosing or fitting your blinds, we’re always here to support you.
Thanks again for choosing us.
Kind regards,
The Make My Blinds Team
I cannot recommend make my blinds...
I am very dissatisfied with this company. I spent £130 on a blind which had the wrong colour tapes to what I had ordered. Trying to get a resolution and the correct blind sent has been nothing short of terrible. My emails go unanswered and it's very difficult to get through on the phone. I have spoken to Tim on a few occasions via email and phone when I have actually managed to get through and despite him being helpful, apologetic and professional on the phone telling me they are short staffed he does not follow through with his promises of keeping me in touch with updates and an idea of when my replacement blind will actually be delivered. It's been over two weeks since I received the incorrect blind, and still I am no further in finding out when I will receive the blind I ordered and paid for. My original blind was delivered within 3 working days yet they can't seem to deliver me a replacement easily or communicate to me as to when I will actually receive what I ordered! I've never known such shocking service and I will not be recommending this company or ordering from them again. They are quite happy to take my money but not able to actually send me what I ordered, the aftercare is literally non existent! Such a stressful experience.
March 20, 2026
Unprompted review
Reply from Make My Blinds
Dear Tiffany,
I’m really sorry for the inconvenience and poor experience you’ve had. As discussed earlier today, I reviewed your order personally and have confirmed with our factory that your replacement blind is now being remade and scheduled for delivery on Monday/Tuesday next week.
I apologise for the delays and lack of communication—this isn’t the standard we aim for. Thank you for your patience and for giving us the chance to put this right.
Kind regards,
The Make My Blinds Team
Make My blinds is very quickly company
Make My blinds is very quickly company. customer like this company. My experience blind was good. team were very helpful.
March 29, 2026
Unprompted review
Reply from Make My Blinds
Hi Daniel,
Thank you so much for your kind review.
We’re really pleased to hear that your blinds arrived quickly, that you had a good experience, and that our team were helpful throughout. It’s great to know you’re happy with your blinds.
Thank you for choosing Make My Blinds — we truly appreciate your recommendation.
Kind regards,
The Make My Blinds Team
I had a great experience with the team
I had a great experience with the team, although I had an issue with my blinds they rectified it and refunded me straight away so I could order the right ones. Joshua and Tim were very helpful. Looking forward to getting my new blinds soon
April 3, 2026
Unprompted review
Reply from Make My Blinds
Hi,
Thank you so much for your kind review.
We’re really glad to hear that, despite the initial issue, our team was able to resolve things quickly and get you refunded so you could reorder with confidence.
It’s great to know that Joshua and Tim were helpful throughout — I’ll be sure to pass on your lovely feedback to them. We always aim to put things right as smoothly as possible, so it’s reassuring to hear this made a positive difference for you.
We look forward to your new blinds arriving soon and hope you love them! If you need anything in the meantime, we’re always here to help.
Kind regards,
The Make My Blinds Team
Excellent after sales!!
I recently purchased 4 sets of blinds from this company and had a fantastic experience from start to finish. The quality of the blinds exceeded my expectations, and the installation process was not difficult at all.
I made a stupid error of inputting one of the blinds measurements wrong when purchasing, so one of the blinds size was inaccurate unfortunately. However I contacted customer service and spoke to Paul. He was absolutely amazing in helping me with my error and sorted out a replacement immediately.
What truly stood out was their after-sales support and customer service. Paul was responsive, helpful, and genuinely committed to ensuring everything was perfect. It’s rare to find a company that cares this much about customer satisfaction.
I highly recommend Make My Blinds to anyone looking for quality products backed by outstanding service.
Paul is an absolute credit to this company, you can tell he genuinely cares and works hard to ensure you're satisfied with everything. Thanks again Paul!
We'll definitely be purchasing more blinds for the other rooms!
March 27, 2026
Unprompted review
Reply from Make My Blinds
Hi Naz,
Thank you so much for such a fantastic and detailed review — we really appreciate you taking the time to share your experience.
We’re delighted to hear that the quality of the blinds exceeded your expectations and that the installation process was straightforward. Even more importantly, we’re really pleased that when a measurement issue arose, our team was able to step in and resolve it quickly so you could reorder with confidence.
Your comments about our after‑sales support truly mean a lot to us. We take great pride in ensuring every customer feels supported, and it’s wonderful to hear that Paul was able to help so promptly and effectively. He really is a valued member of the team, and your kind words will absolutely be shared with him.
Thank you again for your recommendation — we look forward to helping you with blinds for the rest of your home whenever you’re ready.
Kind regards,
The Make My Blinds Team
Make My Blinds is very good company…
Make My Blinds is very good company highly recommend and great quality. All fitted and perfect no issue blinds good and customer service.
March 26, 2026
Unprompted review
Reply from Make My Blinds
Hi Jesse,
Thank you so much for your kind review! We’re delighted to hear that your blinds were great quality, fitted perfectly, and that you had no issues with your order. It’s also lovely to know you were happy with our customer service.
Your recommendation means a lot to us — thank you for choosing Make My Blinds. If you ever need anything in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
Blinds very easy and high quality
Blinds very easy and high quality. Highly recommend all fitted the first time perfectly. No issue with any excellent company.
March 25, 2026
Unprompted review
Reply from Make My Blinds
Hi Jordan,
Thank you so much for your lovely review! We’re delighted to hear that your blinds were easy to fit, high quality, and fitted perfectly first time. It’s fantastic to know you had no issues and that you’d highly recommend us.
Your kind words mean a lot to our team — thank you for choosing Make My Blinds. If you ever need anything in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
Great blinds and customer service
We've have had a full set of custom blinds for all our windows for a couple years now. Don't hesitate to order bold colours, they create such a lovely light!
But the reason I write this review is because the tilt mechanism broke on one of the blinds and customer support was great, they didn't argue about the blinds being older than a year, but instead got the factory to send the spare part and to put together a simple instructions document how to do the replacement.
March 16, 2026
Unprompted review
Reply from Make My Blinds
Hi Daniel,
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that you’ve been enjoying your custom blinds for several years now — and we love your recommendation about bold colours bringing in beautiful light.
We’re especially pleased to hear about your experience with our customer support team. Even after some time, we always aim to help wherever we can, so it’s great to know we could arrange the replacement part and provide clear instructions to get everything working again.
Thank you again for your kind words and continued trust in Make My Blinds. If you ever need any further assistance, we’re always here to help.
Kind regards,
The Make My Blinds Team
make My Blinds are high quality and fit…
make My Blinds are high quality and fit perfectly. very great and professional company. All person like this website. I am very satisfied.
March 23, 2026
Unprompted review
Reply from Make My Blinds
Hi Andrew,
Thank you so much for your kind review.
We’re delighted to hear that your blinds are high quality and fit perfectly, and that you found our service professional. It’s wonderful to know you’re very satisfied — feedback like this really means a lot to our team.
Thanks again for choosing Make My Blinds, and please don’t hesitate to get in touch if we can help in the future.
Kind regards,
The Make My Blinds Team
This company delivers quality
The blinds are high quality, fit perfectly, and were easy to install. They were excellently packaged and came with clear, accurate instructions. You can tell straight away from the packaging that this company delivers quality.
Customer service was very polite — they even called me to confirm the colour, which I really appreciated. Delivery was also very fast.
The only thing I would suggest is adding real-life photos of the installed products on the website. This would help customers better understand the actual look and colour, as this was my only concern when ordering.
Overall, I am very satisfied. A reliable and trustworthy seller.
March 27, 2026
Unprompted review
Reply from Make My Blinds
Hi Velyana,
Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re absolutely delighted to hear that you’re happy with the quality, fit, and ease of installation of your blinds, as well as the packaging and clear instructions. It’s especially rewarding to know that the care we put into every order is evident from the moment it arrives.
We’re also really pleased that our customer service team’s call to confirm the colour was helpful — we believe those extra checks make a big difference to customer confidence.
Thank you as well for your valuable suggestion regarding real‑life installation photos. This is great feedback and something we’re always looking to improve, as we agree it can really help customers visualise the finished result.
We truly appreciate your kind words and are delighted to hear you found us reliable and trustworthy. If you ever need anything in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
Make My Blinds great comapny and very…
Make My Blinds great comapny and very professional I like this comapny all person like this comapny. I am very happy.
March 21, 2026
Unprompted review
Reply from Make My Blinds
Hi Ryan,
Thank you so much for your kind review.
We’re really pleased to hear that you found us professional and that you’re happy with your experience. Your positive feedback means a great deal to us, and we truly appreciate you choosing Make My Blinds.
If you ever need anything in the future, we’re always here to help
Kind regards,
The Make My Blinds Team
Make my Blinds great company my…
Make my Blinds great company my experience good. I like make my blinds all customer very happy and I am happy.
March 20, 2026
Unprompted review
Reply from Make My Blinds
Hi Nathan,
Thank you so much for your kind review.
We’re really pleased to hear that you had a good experience and that you’re happy with both our service and your order. It means a lot to know our customers are satisfied.
Thanks again for choosing us — we truly appreciate your support/
Kind regards,
The Make My Blinds Team
Good company my experience good
Good company my experience good. I am very happy and easy order.
March 19, 2026
Unprompted review
Reply from Make My Blinds
Hi Trevor,
Thank you for your review. We’re really pleased to hear that you had a good experience and found the ordering process easy. It’s great to know you’re happy with your purchase.
If you ever need any support or decide to order again in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
They all fitted the first time…
They all fitted the first time perfectly, with not one issue with any of them, and I think I bought about 12 blinds for the whole house around 10 months ago, so I'm very happy. They also look great inside and outside. It was a great price too, all in all I'm delighted with my purchase, and I'd have no issues recommending Make My Blinds to anyone looking for blinds, thanks Mark
April 20, 2025
Reply from Make My Blinds
Hi Mark,
Thank you so much for your fantastic review.
We’re absolutely delighted to hear that all of your blinds fitted perfectly first time and that you’ve been happy with them over the past 10 months — that’s exactly the reassurance we love to hear.
It’s great to know they look just as good from the outside as they do inside, and that you were pleased with the pricing too. Ordering blinds for an entire house is a big decision, so we really appreciate your trust and your recommendation.
If you ever need anything in the future, we’re always here to help. Thanks again for choosing us.
Kind regards,
The Make My Blinds Team
Excellent Company to do business with
The whole experience from ordering online to delivery receipt could not have been better. The quality of the Venetian blind was excellent as was the fit.delivery was very quick and made the whole experience very rewarding.I would have absolutely no hesitation in recommending Make My Blinds UK to anyone looking for quality at a very very reasonable price.
March 19, 2026
Unprompted review
Reply from Make My Blinds
Hi Stewart,
Thank you so much for your fantastic review.
We’re absolutely delighted to hear that your experience — from ordering online through to delivery — was seamless. It’s wonderful to know that your Venetian blind fits perfectly, arrived quickly, and met your expectations in terms of quality.
Your kind recommendation truly means a lot to us. We’re thrilled that you found great value in both our products and service.
If you ever need anything else in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
Fantastic customer service
Fantastic customer service; sets Make My Blinds apart from the crowd.
Replacement parts ordered for a broken blind swiftly.
March 17, 2026
Unprompted review
Reply from Make My Blinds
Hi John,
Thank you so much for your fantastic review.
We’re delighted to hear that you received swift support from our customer service team and that the replacement parts for your blind were sorted quickly. Providing fast, helpful aftercare is something we take great pride in, so it’s wonderful to know this set us apart for you.
If you ever need anything else in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
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