Blindzonline Reviews 1,728

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the product quality, noting that items are well-made and look great once installed. The ordering process is frequently described as simple and straightforward, with many appreciating the ease of selecting and purchasing items. Reviewers also highlight the exceptional service, mentioning helpful staff and efficient communication from ordering samples to receiving the final product. The delivery service is consistently praised for its speed, with many customers receiving their orders quickly, often within a few days. However, some customers also noted occasional issues with delivery companies not adhering to stated delivery days or leaving parcels unattended. A few other people also felt that some products arrived with minor damage, such as chips or broken weights, though replacements were often provided quickly.

What people talk about most

Product

People report positive experiences with product quality, often praising the excellent quality, good value,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Quality

Reviewers consistently express satisfaction with the quality of the products, frequently describing them as... See more

Order

Users describe positive interactions with order, finding the ordering process straightforward, easy, and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I only needed the top rail to replace a faulty one for a Venetian blind. It was made the same day and I received it two days later. It was packed in a long cardboard tube and was well protected inside... See more

Rated 5 out of 5 stars

Ordering was simple, the blinds arrived within the stated time frame and were well packaged for their journey. They were easy to put together and clipped smoothly into place and best of all they loo... See more

Rated 5 out of 5 stars

We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly. The slats are very good quality and very well made. There was a mi... See more

Rated 5 out of 5 stars

I have just purchased replacement slats for vertical blinds. From ordering samples through to receiving the replacement slats, Blindzonline have been outstanding. The samples arrived promptly, I the... See more


Company details

  1. Blinds Shop

Written by the company

Made-to-measure blinds - ordered online and delivered directly to your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Gray kobe thunder replacement slats.I have never ordered blinds online…

I have never ordered blinds online before so was abit sceptical but I found blinds online to be the best overall from start to finish it was so easy the prices are good I only orderd one but when they came I was so impressed with the quality and how fast they came I decided to order my bay window and another one for my landing all perfectly packed and so easy to put up myself im now going to order for the rest of the house I highly recommend to anyone that has had blinds fitted by other companies that charge a fortune to try these you won't be disappointed I'm one very happy customer now and in the future as they will be my go to for all my blinds now. Thank you 😊

February 28, 2025
Blindzonline logo

Reply from Blindzonline

Hi Hayley,

Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience ordering from us, especially as it was your first time buying blinds online. It’s great to know that you found the process easy, the quality impressive, and the installation straightforward.

Hearing that we’ve become your go-to for blinds means the world to us, and we truly appreciate your recommendation. We look forward to helping you with the rest of your home – if you ever need any assistance, we're always happy to help.

Thanks again for your support and kind words! 😊

Best wishes,
The BlindzOnline Team

Rated 5 out of 5 stars

I highly recommend this company. Brilliant service.

I wanted replacement slats and a new roller blind. They were so helpful when I rang over measuring the roller blind. Once I had done my measurements I rang back to place my order over the phone. The lady I spoke to was so helpful she took my order and said she would put it all in an email to me with the cost, and if I was happy to let her know and she would put the order through. I was happy with the cost so placed the order. My blinds arrived two days later. I am so pleased with them, and I will definitely deal with this company for any future replacement blinds. I would highly recommend them.

February 25, 2025
Rated 5 out of 5 stars

Exemplary customer service!

Exemplary customer service!

My products arrived without top-fix brackets but the customer service team was highly efficient in addressing my concern. They sent out the fixtures a few days later as promised. Their pricing is also highly competitive after having gone through several companies of a similar business. I would definitely order from Blindz Online again in the future.

February 5, 2025
Rated 5 out of 5 stars

Perfect fit

Easy ordering, arrived before due date, perfect fit...would definitely use again and recommend

February 12, 2025
Rated 5 out of 5 stars

Great service

Great service, easy to use. Blinds come already to put up weighted and chained, took 2 minutes to put up. Fast delivery.

February 4, 2025

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