Blink Reviews 

The product is simply not good- cameras stop working, wont load live view, or only record movement sometimes. Customer service was not helpful at all and I cant even get a refund.

I have chatted with “Blinkie” their AI who could not tell me why my cameras are showing different times when I watch the recorded clips and how to adjust them?
When I 1st had Blink Cameras, I could email them for any problems - not now apparently. I do not like phoning people so I will have to put up with a system that is not fit for purpose (if the police need to use it as evidence, the time will be incorrect and lead to complicating evidence).
DO NOT BUY!

The SYNC module died after one year and nine months. Customer service tried to bring it back to life, but when he couldn’t, he just told me I needed to buy another one. Things no longer last forever, but I feel like it should last at least two years before it dies.

I am on my 2nd blink video doorbell camera. I went with blink a 2nd time because of price however it has been problem after problem & their customer service is NON EXISTENT! If you happen to be lucky enough to get a response no one has a clue what the real problem is!

Crappy cameras! Do not purchase the mini blink cameras. Seems the Blink inventor does not want the system to be user friendly unless you sign up for their monitoring service.

Our video doorbell was within the Blink 2 year warranty. It began to malfunction and we contacts Blink Customer Support via email and phone for over a month. We carried out all the troubleshooting more than once and it still did not work properly. I asked to enact the warranty and they ignored me . They said a supervisor would call back - still no response and no call. They have been obstructive and unhelpful. I would avoid completely! Terrible service

Blink started a paid subscription and ruined it for me.......I bought several models of their cameras whenever they came out but I refuse to pay their subscription fees as it used to be free, just a slap in the face for being a great and loyal customer . I am looking into other options for my home security system and have written blink off as a money grabber hassle.

Had the device for over a year and have had nothing but problems. Spent hours on the phone with support every couple of months. Today after 40 minutes they say it is a problem on their end. I will not call again, if I have any more issues.I will throw the device away and buy a ring cam like I should have done in the first place. I highly do NOT recommend this device. The low price does not mean you get a quality device, just the opposite.

3 outdoor cameras. One doorbell camera. It was running fine for the last three months after installation. Now. Notifications are going haywire. Alerts are delayed all the time. No reply from support. Wonder if all these great sales they are having are an attempt to dump their junk, knowing a problem exists.

If I could rate this a zero, I would. DON'T BUY THIS! IT'S TOTAL TRASH! I bought the 4k outdoor, and one of the cameras totally ate the battery. After reporting to the customer service and dragging this out for a month, they finally agreed to start a replacement order. Needless to say, I still don't have the replacement.
If that wasn't enough, the one I have on the front door is not recording. I can't tap on the camera to see what's happening. It won't connect to the service I am paying $12.00 a month for.

Overall, the product is trash, the customer service is trash, and I am going to have to get another security system. It sucks that I will have to eat the cost for this nonsense, because I don't have the strength to fight with them for another month+ for my money.
I can't believe Amazon dropped the ball like this.

Customer service is terrible even after you cancel something they still charge you and they will not give you your money back. I don’t even have the equipment anymore.

I upgraded my router, now the blink mini camera do not work. Blink customer service would not help at all. Do not buy, this is the worst customer service I have ever received

Blink is pitiful. There is no logical way to get support. If you change your phone number you are screwed. There is no way to speak to anyone and they make you click link after useless link. Even the phone number they provide make you click useless link after useless link and it all takes you back to the same place. You can not change the number in the settings in the app when YOU CAN NOT ACCESS THE DAMN APP. Do not buy Blink!!

Blink Equipment is SHIT! Representative said they only last 3 to 4 yrs then they fail. I have the best internet in my area and they still don't work well. Very very glitchy. The perpetrators will be long gone before my cameras can't catch them!!

I would not recommend blink cameras if you wanna back up your own data. The cameras constantly default to cloud storage thus eliminating your availability to view those videos. It happens quite frequently and is very frustrating. It appears they are doing everything they can to force you into a monthly subscription Which I and into not want to take on. Thus I am currently looking at other options.

I bought a new Blink camera to add to my working blink camera!!
Well when I went to set up the new camera it kept saying that the camera had bad data!! My first mistake was contacting technical support!! Many many many times I followed the instructions and the would just keep sending me the same instructions and wouldn’t listen too me!! In the process of listening to customer service now my working camera doesn’t work at all!! Now they are just ignoring me!! I really think that they are knowingly selling bad cameras!! I wish I knew what the best inexpensive cameras I could buy!! I now have no cameras and have a dog with separation anxiety and now I can’t watch her and make sure that she is okay!! Blink s ks!!!

Nothing but a constant aggravation. I have 3 outdoor wireless cameras in different locations. One day one camera is offline and the other two are working. The next day a different camera is offline and the other two are working. And the the same with the third camera. It's the same old routine from blink. Change batteries, unplug module and plug back in. Well they are all within 20 feet of the module and new batteries. Save your money and buy a different brand.

I bought 5 pack of cameras with a sync module. The first 4 cameras attached to the sync module and work just ok. Not good. Customer support is there but very unresponsive. It takes days to get a reply at least then they tell you do do all of the things that you have already done from their trouble shooting tips. Wait longer. After 6 separate times my 5th camera still won’t work with the sync module. There is more to the story and it’s nothing but ban. Do not buy these cameras from anywhere. Thanks for listening

Wish right now i could make a
Zero stars as the cameras are pointless they last like 5 mins and then u are up
And down ladders resetting them and they still cant decide if batteries work or not as they can be offline, alert to say floodlight camera batteries dont work but week later that alert has done.. then another drops down but no matter how much money u spend on batteries they all take turns not to work or
Go off line… cant blame to wifi as all my devices work.. one camera offline for days then next is up.. cant get it to detect anyone or anything passing.. all of a sudden it picking up fluff flying by n every car so been n blocked out the bits of roads and paths.. but still picks them up..

I have complained so many times and i cant be up and down ladder unless someone is around as i have disabilities.. they wait till
Your warrenty is up and say nothing they can do.. as i had another set and was told to remove parts which caused them all to have water damage and told me nothing can be done even when it was their advice to remove the parts..

Is their an official place to post this so blink
See

I wish I had checked Trustpilot before buying from Blink. It is absolutely rubbish. They get one extra star because I did get some ok support from their customer service team but it constantly crashes, doesn't announce and runs out of battery after one day! I'd go for Ring or try Eufy. I wish I had done. I bought their basic subscription for £24.99 for the year and you can get partial refunds for each passing day but I might have to argue for a full refund if this doesn't actually get better because I'm not getting what I expected from it. I did cancel autorenewal next May so that's something!