Blink Reviews 

Normal cameras are fine, doorbell camera not so much. We use the recommended batteries and they only last a week or max 2. We have set the boundaries so it doesn’t go off all the time but still not great battery life at all! Quality isn’t great at night time. Doesn’t pick up key moments needed (actually someone ringing the door bell!) Wouldn’t recommend at all sorry

I would not buy anything from Blink. My husband passed away and I cannot get them to give me a refund after I had canceled it. All they’re doing is giving me total runaround.

Junk, doesnt pick up motion. Even standing infrint of camera it still doesnt. I bought 12 cameras. 8 no longer detect motion. Over 4 hours on the phone with tech support they claim its one camera causing the issue. Told me that if I tried all of the trouble shooting they would replace the camera. Only it was a lie when I spend another hour on the phone they tell me I am a lier they never said that. Then they call me back at 3:38 am waking my wife and I up. Amazon told me this was a common issue with blink and I would never fix it.junk and horrible customer service!

Customer service is AWFUL! I’ve been with them for a few years now. The door cams worked great until I got the newer version last year. Now it never works unless it wants too??? My Alexa devices will tell me someone is at the door. But when I go to look… nothing! No videos and won’t load the live view!!! I’ve been trying to get help since September 2025 and it’s impossible! They tried saying it’s because my WiFi is bad and it’s not getting good enough signal. We literally have the BEST WiFi!! Plus we live in an apartment so it’s not like it’s a big house or anything. The door is maybe 20 feet from the WiFi router and the sync module!!!!!!!!! They literally told me to “try and move the camera”. Umm.. I only have ONE DOOR!!! Then they tell me to buy a WiFi extender because it could be the metal door that’s disturbing the connection. Wtf??? The OLDER model NEVER had any issues with the metal door! So my dumba$$ bought an extender the other day. Guess what??? It still don’t work!!! Only when it wants too! So now I have to return that because I didn’t need it and I already figured that. They take DAYS to reply on email! And then when they reply they are zero help! Idk how many times they’ve told me to reset everything and start over. Now that I did that, I can’t get the sync module or the indoor kitchen camera to reconnect!!! I am FURIOUS at this point! wtf and I paying $16 a month for???? All I want is to feel safe! And to know when my packages are here so they don’t get stolen again! Don’t buy this junk!! If you do then don’t forget that you have to buy the most expensive batteries unless you want to change it every other week! What a joke! I am DONE with this company and will be looking for a new one! What a waste of money and time!!!!

I wanted a camera I can simply hook up and get an alert when someone walks in front of it. So far after purchase, I got a notice saying I was going to lose features unless I upgrade... so I did that. Now a few months later a new message just blocked me from seeing clips and forced me to add an address... it also says I have 6 days left of a trial??? I didn't sign up for a trial and this is kind of a scam... you can't just buy a camera to view videos if the camera is triggered... these guys are going to keep trying to get you to spend more money. It's a lame marketing program that is going to completely ruin your reputation if you don't change it. I see you already have alot of unhappy customers.

Horrible horrible horrible... 3 days 3 hrs to talk to who knows who that don't understand a damn thing. Called back asked for manager and the rep refused. I had these for damn near 10 years. Now they go in the garbage with the blink organization.

would not recommend, Phone updated and my account was wiped out. Email recognized but password invalid . the system never worked on 2 devices, only 1, password invalid on second device. In my personal humble opinion would not purchase again

I bought my cameras a year ago, and two of them keep dying within a week of battery changes.

I have been given the runaround with Blink customer service for two whole months, only to be told my cameras are now out of warranty and there’s nothing they will do to help me. I’m honestly disappointed because the cameras were not cheap for me.

Don’t have support and don’t back up their products. Removing all cameras. Not worth a system. Better to go Costco that has a system that records without subscription and works year round. Blink is useless.

Believe me or not I cannot even sell my blink cameras, all 9 of them plus lights etc as the person that bought them would not be able to use them either even though they are all serviceable. ?! I have found all blink product will not register as I registered all 11 blink products in 2020 and forgot which email address I used.. All blink items just stopped working days after I paid £80 yearly subscription and blink will not reset any of them. I am unable to use my cameras again....Why the email address is absolutely required is beyond me as they are still sending mail to my Amazon account, so we need 2 emails accounts? . Blink has been very unhelpful and inflexible. One further thought is that why did my email corrupt the profile, or was it hacked???! Honestly...

Absolutely terrible the battery life is abysmal and you’re having to pay every year for them not to work so you can watch nothing because you’re constantly changing the batteries. I would never recommend these cameras. Find something more reliable folks.

Moved house and thought we would upgrade our doorbell camera that we bought 2nd hand. Our old one was the 360 brand and was easy to set up and the app worked well. Being naive, I assumed all of the doorbell cameras are like this. We bought a bundle for a good price and got a doorbell camera and a wired indoor camera so we could keep an eye on our puppy when we are out. The wired camera seems to work fine but the doorbell camera is horrendous! It literally works when it wants to. I have spent ages connecting and then reconnecting when it decides to have a hissy fit. No rhyme or reason as to why it might stop working. I cannot get the live view for love nor money, even though it was working on when I first set it up. Takes ages to notify me of motion detected. I tried the blink chat but didn’t get anywhere and after reading these reviews I don’t even want to try talking to customer services. Absolutely useless and I will be reverting back to my old trusty one. I hate the waste of money but it’s annoying me so much!

OK doorbell could do with updating.

My doorbells take forever to notify me, sometimes taking as long as 1/2 an hour.
I have tried all the solutions recommended by Blink but no change.
I have a good WiFi connection, and good battery strength, yet it still takes forever to notify me on my phone or my camera.

Blink cameras are inexpensive to purchase which I have to say was what drew me to them in the first place. I really wish I hadn't. You get what you pay for and this most certainly is the case with blink. Although in the main the blink cameras I have around my home both inside and out have worked, however they all regularly fail and need either resetting or deleting from the system and reinstalling. But what is worse than any of that is blink Customer Service. Evasive, rude and unhelpful are just some of the words to describe them. I do have more descriptive words I could use but they wouldn't be allowed on this forum.
I don't know how but the rubber cover for the USB slot on the back of one of my outdoor cameras went missing, I guess blown of in high wind. I contacted blink Customer Service who initially tried telling me they were technical service not Customer Service. Then they told me I should go back to Amazon off whom I'd purchased my cameras. Blink is a subsidiary of Amazon and guess what Amazon directed me to blink Customer Service.
Then they sent me a back plate for my camera but without the rubber cover for the USB slot.
When I contacted them again I was told my outdoor camera didn't need the rubber cover for the USB slot. Blink outdoor cameras have a waterproof rating of IP67 so it will work outside in all weather, and if they rubber cover wasn't needed to maintain that rating why are they made with them in the beginning. After many more emails back and forth eventually I was sent another back plate again without the necessary rubber USB cover.
I now have an outdoor blink camera that I can't use as intended i.e outdoors.
Over 30 emails and still blink Customer Service failed.
I'm now in the process of replacing all my cameras with a decent brand and decent customer service of which blink is certainly not.
Pay a little more and stay away from blink

Two year batteries lasted less than a year. Customer service was a joke. I needed to reset my password, got an error code. Called in and the woman who helped me sent me an email with instructions on how to reset my password, which I told her I had already followed multiple times. She said to try it again and then call back and another agent could find another alternative. I confirmed that she could not give me the alternative option, that I would literally have to hang up with her and call back with the exact same issue. She said that was correct. Buying a different system is going to be less of a headache than dealing with Blink.

“Technical support” yet 2 of the operators I spoke to have no idea how to fix the issues.

If you’re ringing for some technical help from the so called experts, you would have definitely done the usual fault finding diagnostics yourself (changed the batteries, turned it off and on again, re-installed the doorbell to your account). You wouldn’t think that the technical help would need to tell you to do all of that.

Ended up feeling very frustrated and left to try and figure out the issue for myself. Or alternatively just leave it not working which is a better option than consulting the “technical help” team.

I like Blink but I am tired of their products breaking. Brand new products. Not worth the headaches constantly having to replace.

Wish I had off checked these reviews before buying. Customer Services very rude and extremely unhelpful. My outdoor camera broke after 2 weeks and blink wont replace and now they are just ignoring me!! Do not go near this company

Trying to use these Blink wired cameras for probably our5th move. They are tied to an Email address i had for 30 years that COX cancelled when we moved without telling me that was going to happen! Another review... trying to connect these to a new email address is and act of God! I would avoid them like the plague! They were inexpensive so the quality is cheap anyway! Bottom line, a company without solid tech help won't survive this economy!