Blink Reviews 

Started off ok. New Camera wasn’t recording consistently. Contacted customer support, had some respond fairly quickly, issue still wasn’t resolved now I can’t get them to respond to follow up emails. Sent again through their website. Nothing. Do not recommend unless you like being ignored. worst customer service.i will be returning their product and will not buy again.

Thumbnail won’t refresh and live view won’t work. I’ve tried EVERYTHING!

Called tech support twice, total of 3 hours on the phone, and they’re no help. When you call, AI answers. It’s hard to get a person. This is ridiculous.

The cameras take a little bit of hassle to setup and once on run fairly well. That is if you pay for one of their "ai subscription plans".

The scoundrels that run that company have essentially gutted my cameras functionality and are holding it ransom unless I cough up $20 per month. I've already bought and paid for this camera system well over a year ago. Essential features I had access to are now paywalled.

The only thing that happens with "AI" is that you will get a notification with a video description that is sometimes accurate but mostly not.

Oh and i was just informed that I cannot continue my subscription through apple so now I get to fight to recover my blink.com account password. By the way, password recovery isnt available on blink.com, only on their app. But you cant keep subscriptions on the app.

These cameras were at an okay place value wise.. but no way are they worth it for the initial purchase price + $20 a month. If you only have one device you can get a discount because there is an option for $11 per month per device but the devices are most commonly sold in pairs or triples. There is no customer service, you'll get an ai chatbot runaround and nothing more. I absolutely would not touch this vampiric company with a ten thousand foot pole.

The only store video clips for 60 days with no apparent way of downloading them or saving them for the future. Wish I hadn't bought these, budgeting now to replace them.

Every camera I buy is junk. I thought blink was going to be a good one and it started off ok. One of the reasons I bought this is because they advertise the batteries would last up to 2 years. They don't even last two weeks and you have to buy the most expensive batteries they sell. I hate false advertising there is no one getting two years out of these batteries. Sure it's only $3 a month to subscribe but it's $40 a month in batteries. I'm so sick of it everything I buy is freaking junk anymore. What happened to the date or it just buy something it would just work. You bought it You paid for it it works well You don't have to pay no monthly fees. Going to pay $100 for the camera and then I got to pay so much a month just to see my camera work. It's such a shame with this world came to and these companies are just worthless anymore. Hell of these junk cameras I'm just going to buy a dog. Blink you are huge let down and I'll never purchase anything from you again. Batteries last 2 years what a freaking joke. The doorbell won't even last two years

Worse customer service I have ever dealt with. Called 6 times for the same issue. Just get the run around asked every time for a supervisor will not transfer me to them. Finally they said someone will call me. So we sit and wait. What a joke of a company

Camera don’t stay connected to the WiFi. My subscription was randomly stopped. Now I’m having hell to renew it. The website is trying to force me to purchase the more expensive plan. I don’t recommend at all

This is my second set. The first were flawless. The new ones, are junk. Either they record non stop videos of nothing or send an alarm and the there is no video. Customer service was no help. They want you to buy their premium package. This company went from a 5 to a 1 in my mind. Would never buy again.

Got the Blink 2 outdoor cameras. Sync module just kept losing connection even though I had full signal on wifi. When it did work, I would not get notifications. Useless. I have them for when I am taking care of my elder mom. 3 times she fell getting up and I never received notifications. Poor customer service. I spent hours resetting cameras having to remove the batteries EVERY DAY for it to send notifications, but would fail shortly thereafter. Will never buy again. They are very defective (This was my second set in 3 mos.) Highly disappointed.

Horrible camera, horrible customer service

Worst subscription I have ever paid for, I don't recommend it for anyone

I purchased a set of Blink mini cameras on Amazon. On the initial set up of the cameras a Blink customer service representative assisted me to link the cameras toan Amazon plan. Thus, the cameras were covered by Amazon and I had no problem with the service for over two years.
Fast forward, I moved and had to reset the cameras to a new location. I consulted Blink customer service and explained that I wanted one of the cameras to be relinked to Amazon, since I was having problems linking and /or getting it to work dispite the fact that the app showed that it was linked. Unknown to me, the representative covered the plan under Blink and I was charged more than what Amazon was charging. While Blink charged $4.25 for monitoring the one camera, Amazon charged $3.99 and gave better service. On a later date, I linked the second camera to Amazon. The camera under the Amazon plan did not disconnect or stop working, while the one under the Blink plan often did (for whatever reason).
On March 26, 2026, I noticed that the camera under the Blink plan was not recording videos. I called Blink and was given a lecture about my plan only covered one camera. To understand what the representative was saying, I went to Amazon website to see that there was a plan for one camera and a plan for both cameras together. The Amazon plus plan costs slightly less than the Blink plan, since no tax was added. Further, since I got better service from the plan linked and purchased under Amazon, I linked both cameras to Amazon. Days passed and my cameras were still not recording.
I kept calling Blink customer service, sometimes spending 55 minutes or more on the phone, with no solution. I called Amazon on April 1, 2026 and was told that Blink had unlinked the account/cameras. I went back on Amazon and linked the cameras, but continued to get motion detection with no recording and an Error message telling me to purchased Blink Plus Plan.
Today, April 3, 2026, I once again went on Amazon and purchased the Amazon Plus Plan which showed no no tax on the plan. The cameras were turned on immediately, but the app is showing Blink Plus Plan with additional tax. I called Blink customer service and told them that I want the Plus Plan through Amazon and was told its the same plan. I DO NOT agree.
Also, for the time during which the camera's function was altered by Blink, money was supposed to be refunded to my Bank account. Instead, the money was subtracted from my account. However, I will be contacting my bank.

Blink home cameras are excellent products; however, the customer service and support experience has been deeply disappointing. The replacement process, in particular, is inefficient and leaves customers feeling unsupported and without clear options.

I have been trying to replace my doorbell for six weeks, and while I am told that I will eventually receive it, no one can provide a clear timeline. That level of uncertainty is frustrating and simply not acceptable.

⚠️ #Bilink Issue – No Connection, No Support

They’ve disconnected from the internet and won’t reconnect—yet has already collected the subscription fees.

No service. No customer support. No accountability.

Try contacting them yourself—you’ll understand the situation immediately.

This is unacceptable for any company handling paying customers.

#BlinkCamera #CustomerService #ConsumerRights #NoSupport #TechProblems

I've never had any problems I couldn't sort out myself with the ten Blink devices I have on my system and find them very easy to control or view through the Alexa app.
The only complaint I have is the after sales team. I originally had a few issues setting the system up and tried to contact them through their webpage. Doing this opens a "ticket" that they read and reply to. I tried this a couple of times but it took over 48 hours to respond and by then I had figured out where I was going wrong.
I can't fault the system. The batteries last over two years in each item and as long as you're WiFi has a strong signal they work brilliantly.

Every thing . Every body say diferent things and nobody spiks inglish.Stupid stupid stupid..I gave one star because it was no obcione for 0

The biggest issue is that local storage is basically unusable on this newer sync module. My older Blink unit allowed USB storage and easy access to clips, but this version feels like it’s intentionally limited to push you into a paid subscription. That’s a major step backward.

Performance is also lacking:

* Motion detection is slow and often misses events
* Night vision quality is poor compared to what’s advertised
* Delays make it unreliable for real security use

Overall, this feels like a downgrade designed to force ongoing fees rather than provide a solid standalone product. I ended up returning it and sticking with my older setup.

Would not recommend unless you’re willing to pay for the subscription.

I wanted to upgrade my subscription but it ended up buying another subscription of the same… I couldn’t get my cameras to work so I was with technical support all morning trying to get these cameras to work and ended up. I had to cancel the subscription which I had asked him to do in the first place. It ended I have NO SUBSCRIPTION AND they took money…

Blink cameras are a scam. The servers are always down!!

this company sucks. Avoid like the plague. Really. I am not joking.

It uses batteries fast. Video live quality not good and cant tell what your lookibg at