Blink Health Reviews 1,482

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, noting the helpfulness and responsiveness of the staff in assisting with prescriptions, refills, and insurance issues. Many people appreciate the fast and free delivery service, often receiving their medication quickly and conveniently at home. Consumers are also very satisfied with the product itself, finding it effective and providing significant relief for their conditions. The affordability of medications, often at a reduced or even zero cost, is a major positive for many users. However, some customers also noted issues with the product, experiencing side effects or finding it less effective than expected. A few people were dissatisfied with the delivery process, citing problems with carriers or packages being left in insecure locations. Additionally, some reviewers were not happy with the customer service, mentioning difficulties with communication or the process of transferring prescriptions.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the effectiveness of the eyedrops,... See more

Delivery service

Users describe positive interactions with delivery services, frequently highlighting the speed and efficiency... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and helpfulness.... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers appreciate the ability to get prescriptions at... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the courteous and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Per my doctor this was the only place to get my special medication at a resonable price point. I did not get a chance to vet the data given to me, but decided to believe the doctor. Set up was fa... See more

Company replied

Rated 4 out of 5 stars

Eye drops work really well. My insurance covered the cost. Shipping was free. I did have issues with my Dr needing to contact them multiple times in order for them to start my prescription and they al... See more

Company replied

Rated 4 out of 5 stars

Great product and fast service from provider. Have only been using product for approximately 3 weeks - but appears to be working very well and giving my dry eyes good lubrication. Excellent customer... See more

Company replied

Rated 4 out of 5 stars

My experience with this company was good as far as getting my prescription filled. My only complaint was the delivery. It was left on my porch causing it to blow off into a shrub ..I just happened to... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quick communication and shipping…

Quick communication and shipping process. Love the eye drops!

January 30, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

Easy ordering. Great eye drops. Rough start.

Eye drops work really well. My insurance covered the cost. Shipping was free. I did have issues with my Dr needing to contact them multiple times in order for them to start my prescription and they also sent me the wrong eye drop prescription to order. The delivery company used (FedEx) sent my package to the wrong house however I think that falls on FedEx and not Blink. My neighbor gave us the package. Now that we have the right prescription and I’ve been using the drops, my eyes have been great. Started out kinda rough but we’ll see how future orders are handled. I also like that ordering is online and they context me via text. I recommend them however ensure you know the name of your Rx and that you inform your doctor if they don’t get in touch with you.

February 2, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Norma,

Thank you so much for this feedback. We appreciate your response and support.

We're happy that you had a positive experience while using BlinkRx.

We understand events will happen from time-to-time, and we want to learn from those experiences to improve for all customers.

Please contact us directly at support@blinkrx.com if you would like to discuss this matter further.

Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

I received the eye drops frozen solid

I received the eye drops frozen solid. I texted Customer Service when I received them on a Saturday morning, Jan 31. I was told that a pharmacist would call me to tell me if it was ok to use the drops. NO ONE called all day Saturday. But finally Monday morning, I got a call. I was told it was ok to use them if they weren't discolored. As I waited for a phone call on Saturday, I did some internet research. I went to the Miebo site and it said there that the drops SHOULD NOT BE USED AND THEY SHOULD BE THROWN AWAY. So I haven't used them and don't intend to use them. NOT HAPPY WITH BLINK. I was given conflicting info and don't have trust in BLINK pharmacist. I will NOT put something in my eyes that is suggested not to be used on the manufacturer's info page. Eyes are way too important to use possibly defective eye drops.

January 31, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Julie,

Thank you for reaching out.

We appreciate that you brought this to our attention, as we value all customer feedback.

We deeply apologize that you did not have a positive experience with Blink.

We’ve attempted to reach out to you by phone, but we were unsuccessful.

Please contact us directly at support@blinkrx.com so we can investigate this matter further.

Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Professional

Professional, fast, and smooth transaction

January 23, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

I appreciate Blink

I appreciate how fast my prescription was filled and sent to me. I am thankful for the instructional video that Blink sent to teach me how to use my new eye drops.

February 13, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

I love how this eye drops makes my eyes feel - they are moist in the mornings.

I love how this eye drops make my eyes feel. I would wake up in the mornings and my eyes felt like someone was poking my eye with toothpicks. Now, I wake up with my eyes feeling moist. I have had dry eyes for years and have been using Ziidra, yet on my yearly checks, my ophthalmologist would say the dryness has not improved. It’s been more than 3 years I have been using Ziidra. My eyes haven’t felt this good in a long time.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Quick shipping, easy transaction

I received my prescription very quickly and the whole experience was completely painless!! Thank you

February 2, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

The contact information is great

The contact information is great. very informative. they keep you well informed via text messages. Price is excellent. they message you and the next day it came. Fantastic!

January 28, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Terry,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx.

We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Primary care doctor recommended going…

Primary care doctor recommended going through Blink as it saves money on copays. Blink filled my script quickly and mailed it to my home. Easy and budget friendly!

January 12, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Deb,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx. We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Seamless process

January 22, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 2 out of 5 stars

Meibo eye drop

I was trying to return my eye drop to the manufacturer because I experience too much about its side effect. But the salesperson said Blink cannot return this medication.

January 21, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Charles,

Thank you for reaching out.

We appreciate that you brought this to our attention, as we value all customer feedback.

We deeply apologize that you did not have a positive experience with Blink.

We’ve attempted to reach out to you by phone, but we were unsuccessful.

While I’m not authorized to provide medication counseling directly in regards to your side effects, I recommend contacting us and requesting to speak with one of our pharmacists.

If you have specific questions about your medication or would like to discuss this matter further, please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

I am new to BlinkRX and I am thankful…

I am new to BlinkRX and I am thankful that my first month of medicine is free so I can see if it works for me. I don’t know of any company that would do that. Thank you!

January 25, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Patricia,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx. We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Meds delivered to your door!

Easy, efficient and cost effective way to get my prescription filled.

January 26, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Melissa,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx. We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

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