Awful company , can’t get hold of them email bounced back , phone number is incorrect . Bought an almost white bed ( picture on website) when it appeared it was brown !
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See what reviewers are saying
Tried to email about faulty drawers purchased through amazon and to get a replacement bought the 3+4 drawer chest none of the drawers match shocking it's faulty goods under sale goods act and nobody c... See more
Clear labelled parts for assembly I bought a shoe cabinet from Blisswood . I found that is very easy to assemble . Also the company offers better value of money than other merchant.
I purchased a door canopy from Blisswood & I am extremely satisfied with the product, the customer service staff (both on phone & email) & with the website. From start to finish the experience has bee... See more
Company replied
Company details
- Furniture Manufacturer
- Bedroom Furniture Store
- Furniture Store
- Furniture Wholesaler
- Office Furniture Store
- Outdoor Furniture Store
Written by the company
Blisswood is a comprehensive one- stop provider of top-tier home and office furniture, with its own in-house Manufacturing facility, that offers a wide selection of high quality sophisticated, stylish designs. At Blisswood, our Furniture and home furnishing products are designed with Quality, Durability, and affordability in mind. We carry a wide selection of Dining rooms, Living rooms, Study rooms, Bedrooms, and Bathroom furniture & furnishing products.
Contact info
47 HYTHEGAT, PE4 7ZP, Peterborough, United Kingdom
- 01444390355
- salesblisswood@gmail.com
- blisswood.co.uk
2.6
Poor
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Poor customer service bought item and…
Customer service was not great had a fault with chair. Was told there was not one sent evidence showing there was then asked about a return and replacement one was then told I had to make sure it was all packed up in original packaging and with white tape and to be sent back at my own cost even though item was faulty. Was then offered £150 refund on the item so I could rectify the issue my self rather than have to pay £100 to send item back.
January 9, 2025
Unprompted review
Reply from Blisswood Limited
Hey! Paul, We are sorry to hear that you have encountered some issue with the one recliner chair you have order. However, we are glad that we were able to provide you a satisfactory solution after reviewing the details which you have shared. Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Their approach is shady, evasive, and disrespectful. Avoid this company if you value your time and money.
Received two sets of drawers—one yellowed and damaged, the other with yellowing gloss fronts. Both were unusable. Instead of offering proper support, this company tried to manipulate me into closing my PayPal dispute before issuing a refund, violating PayPal’s Buyer Protection Policy and consumer rights. Their approach is shady, evasive, and disrespectful. Avoid this company if you value your time and money.
October 18, 2024
Unprompted review
Reply from Blisswood Limited
Dear Colin,
We are sorry for the inconvenience which has been caused to you during your recent purchase. We completely understand that you have received the different shade item for that we were happy to arrange the return of the item.
However, you have discarded the packages and was not able to return the item, but still being a valued customer we have tried to help you out in a best possible way. Also, we have sent you an email and would request you to kindly check and revert accordingly.
Thank You!
Ordering was easy
Ordering was easy, delivery good and not hard to put together. Love the colour and rise function.
However I bought to sleep in due to being unable to sleep in a bed. The massage function doesn't even touch a person and the heat doesn't either so these are useless.
It doesn't recline enough to use for sleep and it's very rough material so needs a throw. The massge/heat areas are hard and stick through the material so extremely uncomfortable to try sleep on.
And seat narrow so you need to recline a little to be comfortable which makes it awkward for someone with mobility issues to get in and out off without constant reclining and rising.
So I'm back in my nice soft non electric recliner for sleep despite having trouble getting up and down as it's wider, softer and no hard bits. This chair which I was so pleased with originally (absolutely love the colour) has turned into an expensive waste of money.
October 17, 2024
Unprompted review
Reply from Blisswood Limited
Dear Kia,
Thanks for sharing your valuable feedback. We have gone through your feedback and the points which you have highlighted after experiencing our products.
We will surely share these points with the our quality control team as we continuously work on our products to make them more better.
Thank You!
Avoid this company
Ordered wardrobe and chesterdraws from this company, both products turned up damages and the materials are so cheap its unreal. Doors not cut level so don't close, draws don't line up no matter what you do. Contacted the seller who blames assembly or basically you even though it was a friend who is a carpenter who assembled the items. They then have the cheek to offer £50 refund when over £300 was paid for these unusable items that are simply badly made with cheap materials that could be dangerous. Would avoid this company at all costs. Will be reporting to trading standards.
Update.
I bought through amazon from Blisswood-204-0889353-1531506 order number.
Remember, the person you have been emailing constantly and then called me and claimed to be amazon and that I had to remove my review from Amazon site. Would not refund the full amount only 50% unless I removed my feedback. I told you I would put reviews on all platforms and I have reported your company for unusable and dangerous items to trading standards and I have. Also for miss use of personal data under the data protection legislation for causing distress and alarm. Everyone should know the dirty and underhanded tactics Blisswood use.
Kind regards
Mark P
October 11, 2024
Unprompted review
Reply from Blisswood Limited
Hey! Griever,
We are extremely sorry for the inconvenience which has been caused to you. However, we have checked our records and unable to fetch any details of your order. It seems that the purchase was not done from our website.
But if you have purchased the Blisswood product then we would request you to kindly visit our website and then connect with the via email, call or chat option. Kindly give the reference of this feedback in your query so that we can identify the case and assist you accordingly.
Thank You!
Great chair bought for my son as a…
Great chair bought for my son as a birthday present for when he is gaming as he didn't want a proper gaming chair , with heat and massage. Think the seat could be more padded as I found it uncomfortable after an hour of sitting but both my son and I thought the heat/massage feature was good. A nice looking chair and fairly easy to assemble
September 15, 2024
Reply from Blisswood Limited
Dear Nicola,
Thank you for sharing your experience with this positive feedback with us. We have shared the points which you have highlighted in your feedback. We are glad to hear that you are satisfied with our service and product. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Temuish reseller
Temuish reseller - I no longer trust reviews - chair wheels don’t even fit the chair - return is long winded - lots of emailing - still waiting on a reply to the last email requesting a photo of the box to be returned ( original packaging)
August 20, 2024
Reply from Blisswood Limited
Dear Customer,
We are extremely sorry for the inconvenience which has been caused to you due to issues you have encountered in the chair you have purchased.
We really do not want our customers to have such experience and have shared the feedback with the quality control team as well. We have discussed it with the team and have taken the suitable action to met your satisfaction and to avoid your further hassle. We would really appreciate if you could check our email and revert accordingly.
Thank You!
Great service and quick delivery
Great service and quick delivery! Very pleased with my purchase and the only thing I wasn’t happy with were the assemly instructions. More details should be given and explicit photos as not easy to follow! Especially on how to assemble the keyboard shelf and sliders on the desk!
August 16, 2024
Reply from Blisswood Limited
Dear Grace,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that we are able to resolve your reported concern and you are satisfied with our customer services. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Keep Shopping!
Poor customer service
I ordered an item within the given timeframe for next day delivery but my item didn’t arrive. Contacted the company and, as usual, they blamed the courier. They also seem to think it’s ok to waste customers time by having us sit around for days waiting for an item that should have been delivered within 24 hours. I would have shopped elsewhere if I had known they couldn’t keep their promise. Very poor service
August 21, 2024
Unprompted review
Reply from Blisswood Limited
Dear Customer,
We are extremely sorry for the inconvenience which has been caused to you due to the slight delay in delivery of the package.
Yes! We have mentioned the next day delivery on the chair which you have order and as per the procedure it has been processed on the same day and scheduled for the delivery on the next day. But it has been delayed due to some issue at the delivery team ends which is one of the rare case as we use third party delivery services.
Thank You!
lift top coffee tTable
Lift top coffee table.
Arrived in good time. Very pleased with my purchase.
Looks great.
Would recommend.
August 10, 2023
Reply from Blisswood Limited
Dear Jane,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Reply from Blisswood Limited
Dear Natasha,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
they delivered the chair the next day…
they delivered the chair the next day as required.
July 23, 2024
Reply from Blisswood Limited
Dear Richard,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
It was a good value item
July 4, 2023
Reply from Blisswood Limited
Dear Esther,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
A very nice surprise when the chair…
A very nice surprise when the chair arrived, a very good quality, nice color, exactly what I wanted and only found double or triple prices with other retailers. Very pleased with my purchase!
June 2, 2024
Reply from Blisswood Limited
Dear Simona,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Reply from Blisswood Limited
Dear Kevin,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Good price for the product.
Good choice of selection. Reasonable quality at a good price.
May 27, 2024
Reply from Blisswood Limited
Dear Syed,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Furniture arrived on time and well…
Furniture arrived on time and well packed.The furniture is also very good quality.
May 23, 2024
Reply from Blisswood Limited
Dear Linda,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
It was amazing customer experience
It was great customer service, answered swiftly and helped, perfect from the team
May 31, 2024
Unprompted review
Reply from Blisswood Limited
Dear Ben,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that we are able to resolve your reported concern and you are satisfied with our customer services. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Keep Shopping!
Brilliant Chair
Brilliant Chair, and very fast delivery, came much sooner than I expected, and very easy to assemble, looks real good, very happy with it.
May 17, 2024
Reply from Blisswood Limited
Dear Steve,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Reply from Blisswood Limited
Dear Ryan,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Superb quality
delivery was super quick, products a fab price and great quality - our radiator covers have changed the look of our hallway and dining room completely
May 15, 2024
Reply from Blisswood Limited
Dear Deborah,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
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