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Rated 5 out of 5 stars

The project seems very promising. The core team is doing a great job for making the process going smooth. The customer service is brilliant and professional in their response and helpful. I'm si... See more

Rated 4 out of 5 stars

The layout and process is clear and easy to follow. One good thing is the process is stage by stage and we not need to repeat. it stores all previous info or collected info. So, no need to repeat a... See more

Rated 5 out of 5 stars

the team helped me in solving the kyc case on the Arc8 by gamee some people don't approve the KYC because it's the prove address, and the prove address must be the same as the national id address. i... See more

Rated 5 out of 5 stars

Support listened to my issue with kyc and rectified immediately. I was impressed. Best support service I've had. A follow up email was also send to check if I was satisfied or had any questions. Great... See more

Company details

  1. Software Company

Written by the company

Get the fastest, cheapest, fully stacked KYC & AML screening in the Crypto sector.


Contact info

You should know

4.5

Excellent

TrustScore 4.5 out of 5

120 reviews

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Rated 1 out of 5 stars

Blockpass flawed software and no support.

I wasted over two hours trying to on-board with Blockpass.

There is a known issue with Metamask that cannot be solved if you are on-boarding via web broswer.

Attempts to receive support either through email or online are futile.

February 12, 2025
Unprompted review
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Reply from Blockpass

Dear Matthew,

We sincerely apologize for the frustrating experience you had while onboarding your profile with Blockpass. We understand that your time is valuable and regret any inconvenience our support may have caused.

We have identified your support ticket and have responded to your email. Please check your inbox for instructions on reconnecting your wallet. If the issue persists, feel free to reach out so we can investigate and assist further. Your feedback on these issues is crucial for us to improve our processes and provide better support in the future.

Your satisfaction is our top priority. We are committed to resolving the issues you faced and making your Blockpass experience smoother. We look forward to hearing from you and assisting you further.

Warm regards,

Blockpass Team

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