The project seems very promising. The core team is doing a great job for making the process going smooth. The customer service is brilliant and professional in their response and helpful. I'm si... See more
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See what reviewers are saying
The layout and process is clear and easy to follow. One good thing is the process is stage by stage and we not need to repeat. it stores all previous info or collected info. So, no need to repeat a... See more
the team helped me in solving the kyc case on the Arc8 by gamee some people don't approve the KYC because it's the prove address, and the prove address must be the same as the national id address. i... See more
Support listened to my issue with kyc and rectified immediately. I was impressed. Best support service I've had. A follow up email was also send to check if I was satisfied or had any questions. Great... See more
Company details
Written by the company
Get the fastest, cheapest, fully stacked KYC & AML screening in the Crypto sector.
Contact info
7 Bell Yard, SE15 4TL, London, United Kingdom
- support@blockpass.org
- blockpass.org
You should know
4.5
Excellent
120 reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst Service I have ever seen
This verification service is the worst customer support I have ever seen. They have generic chat bots in which you cannot connect to a real person. I have an issue in which I am needing to change my wallet address on a staking platform for security reasons. And I may loose all my staked tokens. But I cant even contact them to try and change my wallet address and reverify it. The platform is useless with no contact whatsoever.
March 27, 2024
Unprompted review
Reply from Blockpass
Dear Duncan,
We sincerely apologize for the inconvenience you've experienced. Our dedicated support team has responded to your concern via the support ticket and remains fully committed to assisting you further. Please don't hesitate to reply to the ticket if you need any additional assistance—we're here and ready to help.
Warm regards,
Blockpass Team
My position is complex
My position is complex, but I have found excellent support to clarify it with simplicity.
March 26, 2024
Unprompted review
I enjoyed the ease of use
I enjoyed the ease of use, how fast everything was being uploaded and how convenient it is to use
March 25, 2024
Unprompted review
Worst KYC provider I've ever seen
My misadventure begins with an access problem.
It didn't work either via the app or the web.
I contacted support and.... two weeks of generic and meaningless responses.
I wanted to reset the password and it was a bug in that too.
Shame on you.
March 25, 2024
Unprompted review
Reply from Blockpass
Dear Crypto Samu,
Thank you for sharing your feedback with us. We're truly sorry to learn about the challenges you've encountered, and we're fully committed to resolving them promptly.
In order to provide you with the best assistance possible, could you kindly share your support ticket number with us? This will enable our team to thoroughly review your case and offer you the support you need to successfully complete the KYC process.
Your satisfaction is our top priority, and we're here to ensure a smooth experience for you. Looking forward to assisting you further.
Warm regards,
Blockpass Team
Very helpful support and fast 😍🙏✅
March 22, 2024
Unprompted review
Great trust service
March 3, 2024
Unprompted review
The project seems very promising.
The project seems very promising.
The core team is doing a great job for making the process going smooth.
The customer service is brilliant and professional in their response and helpful.
I'm sincere when I say that it's one of my best projects I'm looking forward to being a member in.
Good luck to all the professional Ordify Team
Yours
Rimon Mosa Yacoub
March 15, 2024
Unprompted review
Exquisite Blockpass' support
Prompt concise answers exactly to the point what and why is needed, and done, sorted out quickly.
Exquisite service by Blockpass 💯✨️
March 8, 2024
Unprompted review
Very fast and effective service
Very fast and effective service!
Congratulations to the Blockpass support team!!
March 4, 2024
Unprompted review
I was very happy that my problem was…
I was very happy that my problem was taken into account. Fast and professional. 😌👍
February 15, 2024
Unprompted review
No customer services or support
They only responses they give are generic responses like it was copy pasted once and then nothing. No support provided and considering the KYC required for important functions I just hope they are not used as provider when I need to do it again.
February 15, 2024
Unprompted review
Reply from Blockpass
Hi,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced. Please know that your input is highly valued, and we are fully committed to enhancing our services.
We have already responded to the support ticket associated with your concern and are actively working to address it. Our dedicated team is here to assist you every step of the way, ensuring that your satisfaction remains our top priority.
We appreciate your patience and understanding as we strive to deliver the best possible experience for you.
Warm regards,
Blockpass Team
Attended all the concerns within 24 hrs.
February 5, 2024
Unprompted review
very fast & accuracy
February 9, 2024
Unprompted review
Best support team and best services
Best support team and best services. Keep it up
February 1, 2024
Unprompted review
Well as a beginner to the world of…
Well as a beginner to the world of crypto currency what could be better than starting your journey hunting Airdrop Projects, but as a fresh learner joining the path few months after the launch of web 3 was my major problem because I'm new to the game meaning my wallets is also new to every airdrop projects, yep you got it, I couldn't participate with many potential projects, i was denied most of the time after connecting my fresh wallet because these project is not approved with new wallet and my path was so gray and it was getting darker every minute at that time i was about to give up this dream because it was a nightmare until I came across with BlockPass I read a little of the introduction and I decided to register right away because to a new beginner my understanding is "so you can kyc my wallet ha?" and that's what it is my new wallet was accepted for many potential projects because it's verified as a legitimate wallet, hope you get what i am trying to say.... Short version is "I was saved by BlockPass and my path is way too colourful, you should see these colours from your own eyes to understand and the best of all is all for free" really hope that you get what i meant... If you don't then try it out it won't cost you a thing instead you earn from it... Ya'll have a good year now, you hear!!
January 26, 2024
Unprompted review
Excellent way of ekyc through blockpass
January 18, 2024
Unprompted review
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