Bloombar Watches Reviews 397

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

With such a serious purchase, total confidence in the supplier for integrity of the product and security of the financial aspect is essential. Bloombar handled all of my [proactive] comms very well –... See more

Rated 5 out of 5 stars

Absolutely flawless in every way. Brilliant response time to query via WhatsApp, watch shipped in record time and received the next day, beautifully packaged and presented...honestly can't fault it!

Rated 5 out of 5 stars

Second time dealing with Bloombar watches whilst part exchanging my original first purchase from two years previous. Toby was extremely professional and prices were fair. The quality of watch rec... See more

Company replied

Rated 5 out of 5 stars

Sent an offer late Thursday night via their website, received an offer acceptance email from Sam around 6.30am Friday morning, sent them my address mid morning, received the invoice an hour later, pai... See more

Company replied

Company details

  1. Watch Store

Information provided by various external sources

Bloombar Watches are a bespoke Swiss watch dealing company handling the sale and acquisition of prestigious watches.


Contact info

4.9

Excellent

TrustScore 5 out of 5

397 reviews

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Rated 5 out of 5 stars

Perfect Deal

The presentation of the watch and the good price caught my attention. After the purchase, the very professional and friendly communication as well as the incredibly fast delivery in perfect packaging and very nice present confirmed my initial feeling.

February 4, 2024
Unprompted review
Rated 5 out of 5 stars

Recommend Sam at Bloombar

Efficient, responsive, knowledgable and made the whole process of buying a watch from Bloombar straightforward and enjoyable. Didn’t feel pressured at any time. Felt free to ask questions. No rush. Fair price and pleased with my purchase.

Whilst my purchase was at the lower end of the range of watches that Bloombar deal in, I felt valued and at no point uncomfortable.

Recommend Sam. Great to deal with.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! I have bought and received a beautiful watch, exactly as described! And when I told them the bracelet was too small, they have sent me more links, no extra costs! I would not only recommend as I’m definitely doing business with them again! Amazing experience!

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely first class service from…

Absolutely first class service from start to finish. I bought a GMT Master II through them after researching a number of watch dealers where Bloombar stood out as truly boutique, specialist and above all, genuine.

The communication and fluidity of the transaction through to delivery was exemplary and would not hesitate to recommend and they will be my first port of call for my next purchase.

December 18, 2023
Unprompted review
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Reply from Bloombar Watches

Dear GC,

Thanks for taking the time to leave us such a lovely review. Pleasure doing business.

Bloombar Watches

Rated 5 out of 5 stars

Amazing purchase experience from start to finish

Amazing purchase experience from initial enquiry through to delivery. This was my first transaction with Bloombar and I honestly couldn’t have asked from more. Sam was responsive and knowledgeable and Damian took care of delivery once we’d concluded the purchase. Wouldn’t hesitate to recommend and I’m sure I’ll be in touch again.

November 23, 2023
Unprompted review
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Reply from Bloombar Watches

Dear Paul,

Thanks for taking the time to leave us such a lovely review. Pleasure doing business.

Bloombar Watches

Rated 5 out of 5 stars

Great experience, outstanding service, very trustworthy team

Great experience from start to finish! This was my first purchase of a second hand Rolex and could not have found a better dealer. The team has been super friendly and caring throughout the entire process with great communication and transparency about the watch's history, pricing etc. I can only recommend this dealer. I will definitely make another purchase here

October 23, 2023
Unprompted review
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Reply from Bloombar Watches

Dear Andreas,

Thanks for taking the time to leave us such a lovely review. It is greatly appreciated!

Bloombar Watches

Rated 5 out of 5 stars

Sold my Patek to Bloombar and the…

Sold my Patek to Bloombar and the process was first rate.

Made a call earlier in the week, negotiated price, met 2 days later and received the money after 45 mins whilst in their impressive office.

Felt totally secure, no stress, and a painless process.

Thanks Eddie and the team.

November 23, 2023
Unprompted review
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Reply from Bloombar Watches

Dear Steve,

Thanks for taking the time to leave us such a lovely review. It is greatly appreciated!

Bloombar Watches

Rated 5 out of 5 stars

I put a watch in as part ex

I put a watch in as part ex , they gave me a very decent price , olly and Toby were very helpful this is the second watch that I have bought off Eddie bloombar , top end watches can be a mine field , I trust these guys

November 3, 2023
Unprompted review
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Reply from Bloombar Watches

Dear Ronnie,

Thanks for taking the time to leave us such a lovely review. It is greatly appreciated!

Bloombar Watches

Rated 5 out of 5 stars

Excellent & highly recommended

Sam has gone above and beyond to assist me and provide reassurance relative to an order I made by email.
Customer service excellent throughout this purchase, without being pushy.
Would def use them again and intend to pay them a visit during my travels to see their stock.
The watch, a gift, was gorgeous and well received….
Thanks again, hope to deal with you again in the future! 😌

November 1, 2023
Unprompted review
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Reply from Bloombar Watches

Dear Sharon,

Thanks for taking the time to leave us such a lovely review. Pleasure doing business.

Bloombar Watches

Rated 5 out of 5 stars

What a helpful team,they went the extra…

What a helpful team,they went the extra mile to sort my watch purchase, thanks for your help guys, thanks to Olly too for making all the arrangements..

November 2, 2023
Unprompted review
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Reply from Bloombar Watches

Dear Malcom,

Thanks for taking the time to leave us such a lovely review. We are appreciative and glad your happy with your watch! Pleasure doing business.

Bloombar Watches

Rated 1 out of 5 stars

When are “papers” not “papers”? Caveat emptor

When Bloombar describes a watch as having “papers”, do not take their word on it. Check! I recently bought a watch from them through watchcollecting.com. It was described as having “papers”. This was not the case as the only thing that came with was a plastic warranty card. They (and watchcollecting.com) insisted that this was correct. I’m a member of a pretty well informed watch forum and having posed the question to some of the experts there, their opinions concurred with mine that a plastic warranty card per se does not constitute “papers”. I wrote to Sam Buckell at Bloombar who disappointingly refuted any responsibility by replying, “As our contractual agreement as well as yours is with Watch Collecting, not with us we have referred your complaint to them with our comments.” This statement is disingenuous as watchcollecting.com (as all auction houses) state clearly that they act as agents for the seller. This is not the the very first time I’ve bought from Bloombar but it will be the last. When things go well, they are fine. When things go wrong, however, they will do nothing by way of customer service. Myopically foolish..

UPDATE: Mr Bloom states that he offered to source an operating manual for me. That is strange as that is precisely what I requested only to receive a reply that basically said (as mentioned in my above review - & I paraphrase here) “take it up with watchcollecting.com”. I never received any such offer from him/Bloombar (and yes, I do check my junk mail) and I stand by my review and conclusion: great “fair-weather friends” but when things go wrong, don’t expect customer service.

UPDATE #2: Mr Bloom sms’d me a screenshot of his email (which I never received) and accused me of lying about it AND “slander”. In the said (but not received email) his offer is not to provide me with the operating manual but to “assist you to purchase a missing operation manual … from ebay or IWC”. This comes across as adding insult to injury. (Despite his protestations that most mainstream watch manufacturers with the exception of Patek Philippe don’t provide paper documents, it is strange as in the last couple of years I have bought AD supplied Rolexes that came with the physical papers. A quick search on Chrono24 also shows 2023 Rolexes with paper booklets..). With the greatest respect to Mr Bloom, I do not need his “assistance” to buy the manual on ebay having been (primarily as buyer) on it for nearly 20 years & having received just short of 1500 100% positive reviews. When I queried if the cost of the manual was to be borne by me, he replied that it was immaterial who paid for it. Really?? BTW, even if what I reported was untrue (which most certainly is not), Mr Bloom should check the definition of “slander” vis-a-vis “libel”.

October 23, 2023
Unprompted review
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Reply from Bloombar Watches

Dear Dr Quik,

What a shame that you felt the need to leave such a negative and totally inaccurate review.

To anyone reading this, both potentially new customers and existing clients, please understand that this review has been left because Dr Quik has failed to understand that in 2023 the term “Box and papers” means Box and Warranty card. Apart from Patek Philippe, there are almost no watch brands who physically produce paper “papers” anymore, and nearly all, since the early 2000’s have produced a plastic warranty cards in lieu of outdated and easily forged papers.

This watch in question was an IWC which we chose to sell through the auction house, WatchCollecting.com. The auction house took very accurate photos of the watch, its box and its accessories (An IWC box and IWC warranty card) and described it as being sold with same. Dr Quik purchased the watch on the basis of the photos and description provided. Only after collecting the watch in store and inspecting the watch did he call us and decide that he was not prepared to accept that in modern times “papers” means a manufacturers warranty card and has decided to take issue with it. There is absolutely nothing we can do about this whatsoever, even if we would like to.

As a gesture of goodwill I personally offered to source Dr Quik a correct IWC instruction manual for the watch, yet he has yet to respond to my offer and extensive email response to his complaint. Even though I have sent him screenshots of my email dated 26/10/23 offering the above, he refutes ever receiving it.

Dr Quik has received exactly what he purchased, nothing more, nothing less.

If we were the direct seller of the watch and our customer was unhappy for any reason, we would offer a refund. In this case the watch was purchased from a reputable auction house and thus his relationship is with them, not us. The same as if a watch was purchased directly from Sotheby’s, Christie’s or Bonhams, a purchaser would have no contact or right to complain to the consignor.

We have built a faultless relationship over nearly 15 years and our watches are always as described without fail. If we can fix an issue, we do, and if we can’t and we are at fault, we apologise. In this case, neither Bloombar or WatchCollecting.com are at fault, nor is there any issue with what the purchaser has received.

To concrete our response, we will be filming content for our social media channels explaining and confirming exactly what “box and papers” means in modern times, as obvious as it may be to most.

Thank you to anyone who has taken the time to read this and I hope it has not deterred you in any way from dealing with Bloombar and our wonderful team.

Eddie Bloom
BLOOMBAR

Rated 5 out of 5 stars

Safe & Easy

From the start to finish Easy! and the Watch delivered 24 hours later packed securely. Perfect
Thank you

October 17, 2023
Unprompted review
Bloombar Watches logo

Reply from Bloombar Watches

Dear Urban,

Thanks for taking the time to leave us such a lovely review. It is greatly appreciated!

Bloombar Watches

Rated 5 out of 5 stars

Confidence.

They sold a watch for me, very professional.

I then had confidence to buy one, again excellent service. Worth going to the London office to meet in person.

100%

October 19, 2023
Unprompted review
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Reply from Bloombar Watches

Dear Neil,

Thanks for taking the time to leave us such a lovely review. Always a pleasure doing business.

Bloombar Watches

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish! Found Bloombar via a social media post and was hesitant at first to deal with a company in this way but so glad I did.
The watch was presented in mint condition and a visit to their London office sealed the deal.
Everyone at Bloombar knows their stuff and if you have questions or concerns, you can discuss them with experts. Will definitely return when next looking to buy.

September 29, 2023
Unprompted review
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Reply from Bloombar Watches

Dear Nick,

We are very glad you love your watch and are very grateful for this kind review.

Bloombar Watches

Rated 5 out of 5 stars

Great communications and very fair…

Great communications and very fair price for a straight sale, concluded in person which was great. Would definitely use again to either sell to or buy from.

September 26, 2023
Unprompted review
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Reply from Bloombar Watches

Dear Richard,

Thanks for taking the time to leave us such a lovely review. Pleasure doing business with you and will always welcome you back!

Bloombar Watches

Rated 5 out of 5 stars

I have used Bloombar twice and I can…

I have used Bloombar twice and I can highly recommend them. The service was exemplary and the deal fair. I shall be using them in the future for definite

October 8, 2023
Unprompted review
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Reply from Bloombar Watches

Dear Mark,

Thanks for taking the time to leave us such a lovely review. It's always a pleasure doing business and you are always welcome back!

Bloombar Watches

Rated 5 out of 5 stars

Fast

Fast, easy and very professional. Sam made the whole buying and delivery very straight forward. Very happy with the watch.

September 21, 2023
Unprompted review
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Reply from Bloombar Watches

Dear Mark,

Thanks for taking the time to leave us such a lovely review. We are very glad that you were happy with our services. Pleasure doing business.

Bloombar Watches

Rated 5 out of 5 stars

I bought a Grand Seiko

I bought a Grand Seiko, The purchase was effortless and the service was exceptional. I would highly recommend Bloombar for high end goods. I will certainly use them again.

August 31, 2023
Unprompted review
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Reply from Bloombar Watches

Dear Les,

Thanks for taking the time to leave us such a lovely review. Pleasure doing business.

Bloombar Watches

Rated 5 out of 5 stars

Used Rolex Purchase

Sam & Toby at Bloombar were helpful and knowledgeable. They took their time with me on the customer service on a number of visits whilst I was deciding between a couple of watch options, with no pressure. All the info I needed was provided during and after the purchase.
Would use again for purchase or part-ex.

September 5, 2023
Unprompted review
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Reply from Bloombar Watches

Dear Mr Wendell,

Thanks for taking the time to leave us such a lovely review. Pleasure doing business.

Bloombar Watches

Rated 5 out of 5 stars

Bloombar Watches..

Bloombar Watches... What an absolute total pleasure to deal with. I received a first-rate service throughout the entire sales process all of which went beyond my expectations. (A special thank you to Sam... you are awesome and you now have a customer for life!!)

June 7, 2023
Unprompted review
Bloombar Watches logo

Reply from Bloombar Watches

Dear KO,

Thanks for taking the time to leave us such a lovely review. Pleasure doing business with you and very glad that we have a new 'customer for life'!!

Bloombar Watches

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