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Bloor Homes & Fitchett by Bloor Reviews 6,074

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 909 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service and positive interactions with the staff, who are described as helpful, professional, and friendly. Many people appreciate the personalized approach and the staff's willingness to go above and beyond, making the home-buying process smooth and stress-free. The customer service is frequently praised for being responsive, informative, and supportive, with many reviewers feeling well-guided throughout their journey to a new home. However, some customers also noted issues with after-sales service, particularly concerning plumbing repairs, with reports of long waiting times and a lack of responsiveness from customer service. A few other people also felt that despite initial positive experiences, delays in completion dates led to inconvenience and uncertainty, suggesting a need for better support in such circumstances.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the team for being... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, professional, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and responsiveness... See more

Location

Customers consistently note positive experiences with location, often describing developments as amazing... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction and happiness with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jane our sales lady was 5 stars plus- went above & beyond for us. After a disapointing trip to David Wilsons in outibridge at we nipped to Bloor homes at Deepcar & was welcomed by Jane who was so in... See more

Company replied

Rated 5 out of 5 stars

Sales, excellent service. Hannah & Sue were brilliant, always there to help and answer any questions we had . Very sad to hear Sue is moving from Suttonfields site, the residents will definitely mis... See more

Company replied

Rated 5 out of 5 stars

We are very happy with our experience with Bloor Homes. The whole team, especially Carolyn, Nicola and Trev has been friendly, professional, and incredibly helpful throughout the process. They have al... See more

Rated 5 out of 5 stars

We wandered in to the sales centre at Banbury rise just to have a little look and a week later we had reserved a beautiful 4 bedroom Harwood, 2 months later and we are about to move in to our dream ho... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

About Bloor Homes & Fitchett by Bloor

Written by the company

Welcome to the official Trustpilot page for Bloor Homes & Fitchett by Bloor.

The Bloor family have been building quality homes since 1969. Today, they still own and run the business, ensuring their initial high standards are maintained to a five-star quality NHBC standard.

Today, our light, spacious homes are designed to give you the flexibility to adapt as life changes. Plus, the ‘Your Choice’ range gives you the freedom to add your own style, by picking from a wide selection of kitchen, tiling, flooring and finishing options, all fitted before you arrive.

But that’s not all. A combination of traditional and contemporary building methods are used to ensure your home is energy efficient and low maintenance.

From your first visit until long after you move in, you’ll receive five-star customer service and all the expert guidance you need. BLOOR HOMES FITCHETT BY BLOOR

Contact info

  • Ashby Road, DE12 7JP, Measham, Swadlincote, United Kingdom

  • bloorhomes.com

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Where do I begin what an amazing crew…

Where do I begin what an amazing crew Faye ,Kushi and Antonio , Callum and of course the notorious Rick the site manager these people are a credit to your company from the initial meeting Faye and Kushi they have been amazing nothing too much trouble , no hard selling just listening accommodating and going over and above board to make this a magical experience and making the whole buying a new home amazing 🤩 5 star team who deserve all the awards out there well done guys & girls 5 star ⭐⭐⭐⭐⭐

June 19, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Gary, thank you so much for your wonderful review. We are so pleased to hear of the service you’ve received from our Harlestone Park team. They all work really hard to give you the best possible experience and it’s great to hear that our sales and site team have left a lasting impression on you. We will be sure to pass on your words of thanks to Faye, Kushi, Antonio and Rick! Wishing you all the best in your new home, Laura

Rated 5 out of 5 stars

I am delighted with my new house

I am delighted with my new house. The purchase process was smooth & I was kept informed at all times. The office staff were helpful & on-site staff very much so.

May 29, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Pauline and thank you for taking the time to share a fantastic 5* review! I will certainly pass on your kind comments to the team, they will be delighted to hear that they made your home buying journey an enjoyable one! Wishing you all the best, Laura

Rated 5 out of 5 stars

After searching for our home for…

After searching for our home for months, we finally settled on a Bloor Home.
Bloor Homes at Saxon Park have been exceptional, especially the advisors Christian and Lindsay (apologies for any name mis-spellings).
The process from looking for a home, to viewing, to reserving has been so easy and both Christian and Lindsay have stayed in touch and kept us up to date throughout.
I would highly recommend Bloor as a builder, Saxon Park as a location and Christian and Lindsay as an exceptional team to deal with.

May 19, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Rachael, thank you for a fantastic 5* review! It's great to hear that you have been impressed by the level of customer service you have experienced by the team at Saxon Park. I will be sure to pass your comments on. If we can be of any assistance in the future please do not hesitate to reach out, here at Bloor homes we are always more than happy to help! All the best, Laura

Rated 5 out of 5 stars

Shout out to Christian and Lyndsey (Saxon Park)

Christian and Lyndsey at the Saxon Park site in Desborough are examples of what EXCELLENT customer service is. From the first enquiry to present day, they both have supported my husband and I as part of a relocation from Scotland to England. Acknowledging the stress of such a big move, they did everything possible to make the process easy for us, including site visits, sending plans and photos, and generally providing updates throughout.

They're both an absolute credit to the company, the site and themsevles. We feel that they've become more friends than simply sales. They have geneuine passion for the customer experience, and authentically advise on what is best for you (not them or their targets). Two shining stars!

June 19, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Christian, thank you so much for taking the time to share such a wonderful review. We're delighted to hear that Christian and Lyndsey have provided such exceptional support throughout your relocation from Scotland to England. Moving home is a significant milestone, and we're so pleased that their dedication and genuine care helped make the process as smooth and stress-free as possible. Congratulations and we wish you all the best, Laura

Rated 5 out of 5 stars

Best service and Quality from Bloor Homes

We had a great experience buying our first home with Bloor Homes. Christian and Lyndsey at Saxon Park were incredibly helpful throughout the process, making everything feel relaxed and straightforward while answering all of our questions. As First time buyers, we expected it to be stressful, but it was much more straightforward thanks to the sales team.

They were also always happy to arrange visits so we could check on the progress of our home and take measurements for furniture and curtains, which was a huge help when planning our move.

The quality of the home has been excellent, with very few snags, and any issues we did have were resolved quickly thanks to Joe on site.

Overall, we’re very happy with our purchase and would definitely consider Bloor Homes first if we were buying a new build home again.

March 27, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi there, thank you for your feedback! We're so happy to hear you've had such a positive experience with our team and your new home! It's great to know the sales team kept you well-informed and that the post-care service met your expectations. We really appreciate your support and wish you all the best, Laura

Rated 5 out of 5 stars

I cant praise the team enough

I cant praise the team enough with how absolutely fantastic they have been from getting us reserved to a completely sale in 34 days! Christian there has been amazing updating us and calling me regularly to see how i was getting on with the paperwork

May 29, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Jamie, we are thrilled to hear about your positive experience with Christian. It’s wonderful to know that he provided you with such support and guidance in your buying process. We appreciate your kind words and will make sure all of the Saxon Park teams gets to see your great feedback. All the best, Laura

Rated 5 out of 5 stars

Super helpful sales team

Christian and Lyndsey were both really helpful with the purchase of our first home on the Saxon Park development ! Highly recommend

March 27, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Holly, thank you so much for your kind words and recommendation! We're delighted to hear that Christian and Lyndsey were able to help make the purchase of your first home such a positive experience. Congratulations once again and we wish you many happy years there. If there's ever anything more we can help with, please don't hesitate to get in touch! All the best, Laura

Rated 5 out of 5 stars

Highly recommended

We started our part exchange journey with Bloor Homes on 21/03/26 and are due to move into our new home on 26/06/26, and honestly the whole experience has been so much easier and more enjoyable than we expected.

Ben and Tara have been absolutely fantastic throughout the process, so accommodating, approachable and always happy to help. No question has been too small and nothing has ever felt like too much trouble, which has made such a difference during what can normally be quite a stressful time.

Buying and moving house can often feel overwhelming, but Bloor Homes have made the whole process feel straightforward and stress free. We’re really excited for move-in day and would happily recommend Bloor Homes based on our experience so far.

Thank you to everyone involved for making this such a positive experience.

June 19, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Michelle, thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that Ben and Tara's guidance was so helpful and that the reservation process was smooth and stress-free. Providing exceptional service is at the heart of what we do, and we're delighted that you've had such a positive experience so far. Wishing you all the best for move-in day, and we look forward to continuing to support you as you settle into your new home. Best wishes, Laura

Rated 5 out of 5 stars

Very positive experience

From my first encounter in the sales office at The Brambles I've had nothing but first class service. Big shout out to Paul and Mandy, and more recently Damon. My experience of selling and buying a new home has been enriched by the customer care shown at one or two difficult moments for me personally. I must also shout out to Josh and Kian who have made moving in and being looked after a dream. As for my new home, I'm so in love with it and any slight issue that has arisen has been rectified immediately. J S Bloor all the way for me. One very happy customer. Can't leave without mentioning M V Kelly team on the ground who have also pulled out all the stops in keeping customers happy 😊

October 31, 2025
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Wendy, thank you for the fantastic review! We're delighted to hear that you're enjoying your new home and that you've felt well looked after throughout your journey with us. We're especially pleased that the support and customer care shown during some challenging moments made a difference, and that our team has continued to be there for you even after move-in day. We'll be sure to share your kind words with everyone involved. We wish you all the best in your beautiful new home, Laura

Rated 5 out of 5 stars

Thank you for everything

We would like to extend our sincere thanks to the team at Bloor Homes, Harlestone Park- especially Khushi, Faye and Antonio. We truly appreciate all the help, guidance, and support you’ve provided throughout the process. Your professionalism, patience, and friendly approach have made the experience both enjoyable and reassuring. Thank you for going above and beyond: we are very grateful for everything you’ve done.

March 31, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Natalie, thank you so much for your fantastic 5* review! It is great to hear that you have been impressed with your Bloor home journey from start to finish, thanks to the Harlestone Park team! I will be sure to pass on your kind words to Khusi, Faye and Antonio. Best wishes, Laura

Rated 5 out of 5 stars

I HIGHLY recommend Bloor at Harlestone Park

I could not recommend using Bloor homes enough! Me and my partner are buying our very first Home, which can be very stressful however the Harlestone Park team in Northampton have made the whole process so much easier, they have been nothing but helpful and the support they provide you throughout the whole process is amazing especially when our solicitors and Mortgage Advisor was not answering our contact, the team at Harlestone Park were incredibly helpful with this as well.
Faye, Khushi and Antonio are absolutely amazing, great people, so friendly and overall the best team of 3. I would recommend them to anyone and really cannot thank them enough for all their support and help.
We feel reassured and calm moving into our first home, seeing the progress our house has made, from the point of reserving to moving in next week has been a dream with the updates the team provide really helps you keep log of the progress of the overall build.
Choosing our options could have not been easier with the assistance from Faye.

I would like to say a massive thank you to Khushi and Antonio for all their assistance and support.

And a huge thank you to Faye! We must have asked Faye a million questions and without hesitation she always provided us with the help we needed.

The location of the house is absolutely beautiful and we cannot wait for our new chapter with Bloor ❤️❤️❤️

June 18, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Lauren, thank you for the glowing review! We’re so happy to hear that you had such a positive experience, from our team’s support to the final result of your new home. It’s feedback like yours that helps others feel confident in taking the next step, and we’re so grateful that you took the time to share it. Wishing you all the best, Laura

Rated 5 out of 5 stars

Bloor Homes - Harlestone Park

We recently completed our purchase at Bloor Homes Harlestone Park and couldn’t be happier with the entire experience.

From our very first visit through to moving into our beautiful new home, the service and support we received were exceptional. The development itself is fantastic, with high-quality homes, a great location, and a real sense of community.

A special thank you must go to the outstanding sales team – Antonio, Khushi and Faye. Their professionalism, knowledge, patience and genuine care made what can often be a stressful process feel smooth and enjoyable. No question was ever too much trouble, and they consistently went above and beyond to keep us informed and supported every step of the way.

Their customer service has been first-class throughout, and they are a real credit to Bloor Homes. We would highly recommend Harlestone Park to anyone considering a new-build home.

Thank you, Antonio, Khushi and Faye, for helping make our dream home a reality!
⭐⭐⭐⭐⭐

April 30, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Ares, thank you for such a thoughtful review! We're so happy to hear that Antonio, Khushi and Faye made your experience exceptional. Our team is passionate about guiding each homeowner through every detail with care, and it’s always great to hear when that shines through. Wishing you all the best in your new home, Laura

Rated 5 out of 5 stars

Outstanding experience with the new…

Outstanding experience with the new homes sales (Antonio, Faye & Khushi) and construction team.
They were both very knowledgeable, approachable and genuinely invested in making the experience as smooth as possible.
They communicated clearly at every stage, were always available to answer questions and ensured I felt confident and informed throughout the journey. Their professionalism and customer focused approach really stood out.
Equally impressive was the construction team during snagging.
I’m delighted with my new home, the location and the wonderful children’s play park.
Keep it going! Mark & Tracy.

June 18, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Mark & Tracy, thank you both for your wonderful feedback. We’re delighted that Antonio, Faye and Khushi made your homebuying journey smooth and enjoyable. Its also great to hear that you’re loving your new home, as well at the location and the children’s play park! Thanks again and we wish you many happy years in your new home. Kind regards, Laura

Rated 5 out of 5 stars

Detailed Expertise

I had a fantastic experience with Paul
I got all the details and a good walkthrough
With no pressure.

The homes themselves were very impressive as well

June 18, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Ursula, thank you for sharing your experience with us. We are so pleased to hear that you have had a fantastic experience with Paul and hope to welcome you back again soon. All the best, Laura

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. The sales team very approachable and friendly,
Liana, Kane & Beth were exceptional. Ollie the site manager was amazing, responding to queries and minor problems without question, if he said he was going to sort it out he did within 24 to 48hrs. Nothing was too much trouble.
All in all a GREAT team. Thank you all.

June 9, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Miss Fowler, thank you for your wonderful review. We’re delighted to hear that you received excellent service throughout your journey with us. It’s fantastic to know that Liana, Kane and Beth provided such friendly and approachable support, and that our Site Manager Ollie has made such a difference with his commitment to resolving any queries. We’re thrilled that all of the Dawlish View team have made your experience so enjoyable. We’ll be sure to share your feedback with everyone, and we wish you many happy years in your new home. Kind regards, Laura

Rated 5 out of 5 stars

Exceptional service at The Brambles (Long Lawford) - Mandy and Damon made all the difference!

We have just exchanged contracts and couldn't be happier with our experience with Bloor Homes! Mandy has been absolutely exceptional from start to finish. We actually ended up purchasing this home because she proactively reached out to offer us a second visit once the house was ready to view—and we are so glad we said yes! She has been incredibly patient, taking the time to answer every single query we threw her way. A huge thank you to Damon as well, who was fantastic at answering all of our technical questions clearly. The customer service has been brilliant throughout our journey so far, and we can’t wait to get our keys!

June 17, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Ranjith, thank you so much for taking the time to share your wonderful feedback! We’re delighted to hear that Mandy and Damon have made your home buying journey such a positive experience. It’s great to know that they have helped guide you through each stage with confidence. We’ll be sure to share your kind words with both of them and the wider team. We’re just as excited as you are to see your new Bloor Home completed, and we look forward to handing over the keys to what we hope will be a home you’ll love for many years to come. All the best, Laura

Rated 5 out of 5 stars

Rugby - The Brambles

Mandy and Damon have been instrumental in helping us purchase and complete on our first property in the Brambles development. They kept us informed throughout the entire process with regular weekly updates and ensured everything progressed smoothly.

Since moving in, they have continued to check in on us to make sure we are settling in well. The on-site team has also been supportive, regularly checking that we are comfortable and enjoying our new home.

We are very grateful for their excellent service, professionalism, and ongoing support throughout our home-buying journey.

June 17, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi there, thank you so much for the great feedback. I will be sure to pass your comments along to the team at our Brambles development. I am sure Mandy and Damon will be thrilled! Wishing you many happy years in your beautiful new home, Laura

Rated 5 out of 5 stars

“I’m very happy with my experience with…


“I’m very happy with my experience with Bloor Homes. Everything went smoothly from start to finish. The staff were friendly, helpful, and kept me well informed throughout the process. I’m delighted with my new home, and I’ve settled in really well. A great experience overall.”

April 10, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Miss G, thank you for your fantastic review and letting us know that you have been impressed by the build quality of your Bloor home and the customer service you have received throughout your buying process from the team. I will gladly pass on your kind words. Best wishes, Laura

Rated 5 out of 5 stars

My girlfriend and I had bought our…

My girlfriend and I had bought our first home with bloor and we was expecting the experience to be a difficult one, we were very wrong, the team at bloor made the transition an absolute breeze and stress free, the staff are excellent and make everything you have to do very simple, would recommend to anyone

June 17, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Ben, thank you so much for your review. We're delighted to hear that purchasing your first home with Bloor Homes has exceeded your expectations and that our team helped make the process smooth and stress-free. Buying your first home is such an exciting milestone, and we're pleased we could help make the journey as straightforward as possible. Your kind words about our team mean a great deal to us, and we truly appreciate your recommendation. On behalf of everyone at Bloor Homes, we wish you both many happy years in your new home, Laura

Rated 5 out of 5 stars

Great New Home

Our move couldn't have gone better.
As expected there were a few things that needed remedying - as normal when buying a new house - but everything was handled professionally and courteously.
We are very please with our new home and very happy we chose Bloor Homes

June 17, 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Mark, thank you for the fantastic review! We're so pleased to hear that you're enjoying your new home and that our team was there to assist even after the move-in day. Your comments about our after-sales support truly mean a lot and we will make sure your kind words are passed to all of the team. Wishing you all the best, Laura

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