Banner for Bloor Homes & Fitchett by Bloor

Bloor Homes & Fitchett by Bloor Reviews 6,074

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 909 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service and positive interactions with the staff, who are described as helpful, professional, and friendly. Many people appreciate the personalized approach and the staff's willingness to go above and beyond, making the home-buying process smooth and stress-free. The customer service is frequently praised for being responsive, informative, and supportive, with many reviewers feeling well-guided throughout their journey to a new home. However, some customers also noted issues with after-sales service, particularly concerning plumbing repairs, with reports of long waiting times and a lack of responsiveness from customer service. A few other people also felt that despite initial positive experiences, delays in completion dates led to inconvenience and uncertainty, suggesting a need for better support in such circumstances.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the team for being... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, professional, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and responsiveness... See more

Location

Customers consistently note positive experiences with location, often describing developments as amazing... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction and happiness with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jane our sales lady was 5 stars plus- went above & beyond for us. After a disapointing trip to David Wilsons in outibridge at we nipped to Bloor homes at Deepcar & was welcomed by Jane who was so in... See more

Company replied

Rated 5 out of 5 stars

Sales, excellent service. Hannah & Sue were brilliant, always there to help and answer any questions we had . Very sad to hear Sue is moving from Suttonfields site, the residents will definitely mis... See more

Company replied

Rated 5 out of 5 stars

We are very happy with our experience with Bloor Homes. The whole team, especially Carolyn, Nicola and Trev has been friendly, professional, and incredibly helpful throughout the process. They have al... See more

Rated 5 out of 5 stars

We wandered in to the sales centre at Banbury rise just to have a little look and a week later we had reserved a beautiful 4 bedroom Harwood, 2 months later and we are about to move in to our dream ho... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

About Bloor Homes & Fitchett by Bloor

Written by the company

Welcome to the official Trustpilot page for Bloor Homes & Fitchett by Bloor.

The Bloor family have been building quality homes since 1969. Today, they still own and run the business, ensuring their initial high standards are maintained to a five-star quality NHBC standard.

Today, our light, spacious homes are designed to give you the flexibility to adapt as life changes. Plus, the ‘Your Choice’ range gives you the freedom to add your own style, by picking from a wide selection of kitchen, tiling, flooring and finishing options, all fitted before you arrive.

But that’s not all. A combination of traditional and contemporary building methods are used to ensure your home is energy efficient and low maintenance.

From your first visit until long after you move in, you’ll receive five-star customer service and all the expert guidance you need. BLOOR HOMES FITCHETT BY BLOOR

Contact info

  • Ashby Road, DE12 7JP, Measham, Swadlincote, United Kingdom

  • bloorhomes.com

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Brambles, Long Lawford

Mandy and Paul at The Brambles were brilliant from initial contact to even after moving in. Every step of the way they were very helpful and explained the process clearly, which was amazing especially as first time buyers. The standard of the house was excellent and I would definitely recommend Bloor Homes to anybody looking to buy a new build.

March 13, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi there and thank you for your lovely recommendation. Here at Bloor we strive for 100% satisfaction so it is great to hear of your positive experience. Thank you once again and we wish you all the best, Laura

Rated 5 out of 5 stars

Great Experience and great support from the THE BLOOR HOME team

We had a great experience throughout with THE BLOOR HOME team to buy our house. They made the process easier from the very beginning and kept us updated with clear and consistent communication.

It was lovely to interact with Zoe and Hope, who made the whole process a lot easier for us.

March 31, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Sandy, thanks so much for your lovely review. We're so happy to hear that you have had such a positive experience. Wishing you all the best in your new home, Laura

Rated 5 out of 5 stars

We have had a fantastic experience with Paul Mandi and Damon

We have had a fantastic experience with Bloor Homes at The Brambles, Long Lawford.

From our very first visit through to reserving our new home, Mandy, Paul and Damon have been incredibly helpful, professional, and supportive. They have always taken the time to answer our questions, explain every stage of the process, and make us feel confident in our decisions.

As first-time buyers, purchasing a new-build home can be quite daunting, but Mandy, Paul and Damon have made the whole journey much smoother and far less stressful. Their knowledge, communication, and friendly approach have been exceptional throughout.

The options appointment was well organised, and we have always felt informed and supported from start to finish. Their dedication to customer service is a credit to Bloor Homes.

We are very excited to move into our new home and would like to sincerely thank Mandy, Paul and Damon for all their help and support. We would happily recommend Bloor Homes to anyone looking for a new-build property.

Thank you for making this such a positive experience for our family.

Nicoleta & Dorin

March 26, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Nicoleta, thank you for taking the time to leave such a wonderful review. We are absolutely delighted to hear that your first home-buying experience was such a positive one. It is especially rewarding to know that Mandy, Paul and Damon have provided the reassurance and support needed throughout your journey. Your recommendation means a great deal to us and your kind comments will be shared with all of the Brambles team. On behalf of everyone at Bloor Homes, we wish you every happiness in your new home and wish you all the best for the move! Kindest regards, Laura

Rated 5 out of 5 stars

Zoe, Hope & Harvey

Zoe, Hope and Harvey have been incredibly kind, supportive and helpful from the start of our journey in purchasing our Bloor Home right to the very end.

Even when things got a bit bumpy, they were there to support and reassure us that all would be well, which it was - an absolutely brilliant team!

June 16, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi there, thank you for a glowing review! It's always great to hear from happy customers, I will certainly pass your kind words on to Zoe, Hope and Harvey! Best wishes, Laura

Rated 5 out of 5 stars

Great experience

Great experience! Extremely friendly sales advisors who couldn't have been more helpful, thank you Shirley and Nicola! The process has been very smooth with information passed on to me quickly and each next step of the process explained. I highly recommend Bloor Homes, I can't wait to move in to my new home!

June 16, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Sherri, thank you for your lovely review. We’re delighted to hear that our team’s friendly and supportive approach has helped put you at ease and keep everything on track throughout your journey. We truly appreciate your kind feedback and look forward to welcoming you to your new Bloor home very soon. Best wishes, Laura

Rated 5 out of 5 stars

Harlestone Park

From viewing the plot to moving in day, I can only praise the team at Harlestone Park (Khushi, Faye, Antonio, Callum, Tristan).
Perfect with communication, updates on the build, visits to site etc. It's made my purchase stress free and the after care has been amazing. Thank you!

May 29, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Katy, thank you for your feedback! We're so happy to hear you've had such a positive experience with our team and your new home! It's great to know the sales team kept you well-informed and that the post-care service has met your expectations. We truly appreciate your taking the time to share your experience and wish you all the best, Laura

Rated 5 out of 5 stars

The team were so friendly and went…

The team were so friendly and went out of their way to be helpful, would thoroughly recommend 👌

June 16, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Valerie, thank you for taking the time to share a wonderful 5* review! Best wishes, Laura

Rated 5 out of 5 stars

The Brambles - Great Sales and Site Team

From our very first visit to the site at The Brambles, Paul, Mandy and Damon were incredibly helpful in guiding us through the process of purchasing our new home. They supported us in selecting the right home for our needs, clearly explaining the available options and upgrades, and were very accommodating in allowing us access to the property to take measurements ahead of our move.

Josh the site manager, stood out during our home demonstration, taking the time to walk us through everything in detail and proactively record any items to be fixed before our move-in date.

Overall, our experience has been extremely positive. When there were delays to our exchange the entire team made the buying process smooth, efficient and as stress-free as possible. We’re very grateful to everyone involved.

June 12, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Stephen, thank you for the fantastic review! We’re delighted to hear that you’ve had such a positive experience with Paul, Mandy and Damon. Our teams take great pride in what they do, and feedback like yours lets us know we’re on the right track. It’s also wonderful to hear that Josh, our Site Manager, made such a positive impression during your home demonstration. We’ll be sure to share your kind comments with the whole team, they’ll be just as thrilled as we are. Thank you again for your support, and we wish you many happy years in your new home, Laura

Rated 5 out of 5 stars

Moving in with Bloor

Moving in with Bloor
We’ve had a fantastic experience buying our first home with Bloor. Christian and Lyndsey have both been amazing throughout the whole process, their communication has been brilliant from start to finish, always keeping us informed and answering any questions quickly.

They really helped make what can be a stressful experience feel easy and manageable, and we always felt supported every step of the way. We’re so grateful for their help in getting us into our first home.

Would highly recommend!

February 27, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi there, thank you for your kind words. We are thrilled to hear about your positive experience with Christian and Lyndsey. It’s also wonderful to know that they provided you with such support and guidance in your buying process. We appreciate your kind words and will make sure all of The Saxon Park team gets to see your great feedback. Wishing you all the best, Laura

Rated 5 out of 5 stars

The manors westoning

We purchased a Kane property at the manors in westoning soon to move in. Matt and Dan have been excellent from our first meeting. They have both been very knowledgeable and very professional. They both answered any questions we had without any hesitation. We would definitely recommend Bloor homes at the manors, knowing Matt and Dan would be there to guide anyone and reassure them that they are doing the right thing.

May 15, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Jay, thank you for your kind words and for taking the time to share your experience. We're delighted to hear that Matt and Dan's professionalism, guidance and support helped make your homebuying journey a positive one. Providing exceptional customer service is something we take great pride in, and we're thrilled that this was reflected in your experience. We wish you all the very best in your new home, Laura

Rated 5 out of 5 stars

Bloor Homes have been excellent

Bloor Homes have been excellent, positive, professional and always willing to help.
Sales team Nicola and Carolyn have been excellent too.
Trevor the site manager is a ⭐ Star always willing to go the extra mile. All the tradesmen have been helpful and done and extremely good job.

June 15, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi there, thank you for your wonderful review. We are delighted to hear that you have had such a positive experience with our Marcham Meadows team. It's especially pleasing to know that Nicola, Carolyn and Trevor have provided excellent service and support throughout your journey. We will be sure to share your kind words with them and the wider site team. Your recognition of the tradespeople's hard work and craftsmanship is also greatly appreciated. Thank you for choosing Bloor Homes and we wish you all the best, Laura

Rated 5 out of 5 stars

I’d like to massively thank Paul &…

I’d like to massively thank Paul & Hayley at Bloor Homes for their excellent support throughout the process. They have both been incredibly accommodating, welcoming, and helpful from the very beginning. Nothing has been too much trouble, and they have always taken the time to answer questions and keep me informed. Their friendly and professional approach has made the experience smooth and enjoyable. I really appreciate all of their help and would highly recommend them to anyone considering a home with Bloor Homes.

June 15, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Miss Taylor, thank you for taking the time to leave a fantastic 5* review. It's great to hear that you are pleased by the customer service you have received from Paul and Hayley. We strive for 100% customer satisfaction so it is a delight to read of your kind words. I will gladly pass your kind words on. All the best, Laura

Rated 5 out of 5 stars

Stapleford Heights (Melton) team very helpful

My experience with Bloor Homes at Stapleford Heights started with Tara giving me a call back to give more info and invite me to come over and see a showhome for a property I was interested in. Her colleagues Ben and Tanitia joined in along the way to assist the experience of me buying my home and all three of them were extremely friendly and helpful. It would've been quite a stressful experience buying a home on my own whilst also working full time, but they made the whole process a lot easier, answering any questions I had, letting me visit the property whenever I wanted, suggesting to me what mortgage broker and solicitor I could use, and overall being professional and as helpful as possible. A sales advisor for another developer I spoke with before Bloor came across to me as somewhat rude, quite blunt and very unprofessional and unhelpful. So for the sales team at Stapleford Heights to be welcoming, friendly and professional, I felt very at ease and knew I was in the right hands to be buying a new home.

May 15, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Billy, thank you so much for your kind and thoughtful review! It has truly made our day to hear how much you enjoyed your experience with our Stapleford Heights team. We're incredibly grateful for your support and thrilled that Tara, Ben and Tanita have provided you with such exceptional service. We hope your new home brings you many years of joy and great memories. If you ever need anything, we’re just a call away. All the best, Laura

Rated 5 out of 5 stars

Thorsten fields development

Having moved into our new home at Thorsten Fields a few months ago, we are genuinely delighted with our purchase and would not hesitate to recommend Bloor Homes to prospective buyers.
The build quality has been a real highlight. The finish throughout the property is to a high standard, and it is clear that care has been taken in the construction.
The development as a whole also deserves mention. The landscaping makes Thorsten Fields stand out relative to its nearby peers, and it already has the makings of a genuinely pleasant place to live.
For anyone considering a new-build in the Congleton area, we are happy to recommend Bloor Homes.

March 31, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi David, thank you for your kind words! We are so happy to hear you have had a positive experience with the Thorsten Fields team, and we are thrilled you are enjoying your new home. We will be sure to pass your feedback on. Wishing you many happy years in your new home, Laura

Rated 5 out of 5 stars

Customer Feedback for Matt and Dan – The Manors, Westoning

We would like to take a moment to recognise the outstanding support we have received from Matt and Dan at The Manors development in Westoning during our property purchase journey with Bloor Homes.

Although we have not yet completed on our purchase, the experience so far has been exceptional. From the very beginning, both Matt and Dan have been consistently attentive, approachable, and highly professional.

They have taken the time to guide us through each stage of the process, ensuring we always felt informed, supported, and confident in our decisions.
What has stood out most is their honesty and transparency.

Purchasing a property can often feel overwhelming, but Matt and Dan have made it a genuinely positive experience by being clear, straightforward, and trustworthy in all of their communication.

We have always felt that they had our best interests at heart.

Their responsiveness and willingness to go the extra mile have made a significant difference, and nothing has ever seemed too much trouble.

It is clear that they genuinely care about their customers and take pride in delivering an excellent service.

We are very grateful for their support so far and would not hesitate to recommend Matt and Dan to anyone considering buying a home at The Manors or with Bloor Homes more broadly.

June 14, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Clare, thank you for your wonderful review. It's great to know that Matt and Dan's support and professionalism have put you at ease and kept everything on track. We appreciate your positive feedback and we look forward to welcoming you into your new home soon! All the best, Laura

Rated 5 out of 5 stars

We met Shirley today

We met Shirley today. She helped us with everything from scratch.
Such a lovely lady!
Thank you Shirley xx

June 14, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi there, thank you for sharing your experience with us, it is always so lovely to hear from happy customers. I will certainly pass on your kind comments to the team, they will be delighted to hear that they made your experience an enjoyable one! Wishing you all the best, Laura

Rated 5 out of 5 stars

Shirley was very professional and…

Shirley was very professional and helpful!

June 14, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi there and thank you for taking the time to share your 5* review. We appreciate your support and hope to see you again soon. Kind regards, Laura

Rated 5 out of 5 stars

The Difference Great People Make - Thank you Matt and Dan

As a single buyer, purchasing a new home is one of the biggest and most important decisions I’ve ever made, and I honestly couldn’t have asked for better support than I’ve received from Matt and Dan at The Manors.

My journey wasn’t without its challenges. Partway through the process, my original sale fell through, which was incredibly stressful and could easily have knocked my confidence. Thankfully, I was able to secure another buyer and keep things moving, and throughout it all Matt and Dan were there every step of the way.

What has stood out most is how genuinely invested they have been. They didn’t just treat me like another customer; they took the time to listen, reassure me, answer countless questions, and help me navigate what was, at times, a very emotional process. Their patience, kindness, and constant support made a huge difference and gave me the confidence to keep going when things felt uncertain.

They have always been approachable, professional, and incredibly responsive, and we’ve built such a great rapport along the way that we’ve even ended up with nicknames for each other! That personal connection made me feel valued and cared for throughout the entire experience.

Thanks to Matt and Dan, what could have been an overwhelming and stressful experience has become an exciting and memorable one. I am now looking forward to moving into my beautiful new Bloor home on Friday, and I genuinely don’t think I would have reached this point feeling as positive and excited without their support.

Matt and Dan are an absolute credit to Bloor Homes. Their dedication to their customers goes far beyond what is expected, and I hope they receive the recognition they truly deserve. Thank you both for everything you’ve done for me – you’ve made a lasting impression and I will always be grateful.

I would wholeheartedly recommend Bloor Homes, The Manors, and especially Matt and Dan to anyone considering buying a new home.

June 13, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Alison, thank you for taking the time to share your experience and for your wonderful feedback! We're delighted to hear that Matt and Dan were able to support and reassure you throughout your homebuying journey, especially during the more challenging moments. Providing excellent customer care is incredibly important to us and it's fantastic to know they helped make the process a positive and memorable one. We'll be sure to pass on your kind words to both Matt and Dan, who I know will be thrilled. Congratulations on your beautiful new home, and we wish you all the best, Laura

Rated 5 out of 5 stars

We have recently reserved a new home…

We have recently reserved a new home through Bloor homes and we have had an incredible experience with Joanna. She has been very helpful and patient through our search and decision process. Highly recommend Bloor and there amazing sales team. :)

June 13, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Emma, thank you for your wonderful recommendation. Moving house can often be a daunting process so it is great to hear that the Bloor team have been on hand to ensure that you have felt supported throughout your journey. I will certainly pass on your kind words to Joanna and all of the Shrivenham team. Wishing you many happy years in your new home, Laura

Rated 1 out of 5 stars

Terrible builders

Do not buy a home buy a home by this pathetic company because you'll regret your decision. I bought a house in Holly Grange, Warrington from them just over a year ago and we've had multiple leaks from the bathroom, leaks from the radiators, boiler problems...the list goes on. All their plumbing activities is outsourced and it takes weeks for them to send a plumber out for repairs. The quality of the materials used in the house is very poor and its not the money or the headache....stay away!! Their contractors are not truthful and they claim we have damaged the toilet, which is clearly not the case but they are refusing to repair it even though the house is still under warranty.

June 12, 2026
Unprompted review
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Mr Odetoyinbo, thank you for taking the time to share your feedback. We are sorry to hear that your experience has not met your expectations. I am aware our Customer Care team has been in touch with you regarding these matters. Please be assured that your feedback has been noted and shared with the relevant teams. Thank you again for bringing these concerns to our attention. Kind regards, Laura

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look