Blue Air 

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Rated 1 out of 5 stars

Flight was cancelled a few days before departure and we had to buy new tickets for another airline. I'm still waiting for my refund since May 17!!! I've reminded BlueAir a few times through their c... See more

Rated 1 out of 5 stars

Dísgusting people, disgusting attitude, rude peole at Paris airport at checkin desk.DID NOT WANT TO ALLOW ME ON PLANE WITH MY INFANT AND THE STUPID WOMEN AT DESK IN PARIS WANTED TO CHARGE FOR ME C... See more

Rated 1 out of 5 stars

Ref. Number :95265 Blue Air didn't have the decency to reply and come up with some pathetic story. Booked my flight,they've cancelled it and 4 months later I am still waiting for my refund. Made in R... See more

Rated 1 out of 5 stars

Flight was cancelled 4 days before it was scheduled to fly. I had to pay a lot more money to book a new flight with another company. When I try refund to Blue air wallet, the page is unresponsive and... See more

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Rated 1 out of 5 stars

THE WORST AIRLINE

It was my first time flying with them (and probably the last). The flight was delayed by 6+ hours. No Blue Air customer support at London Luton was available. All phone lines just kept ringing. The customer support after is ignorent too. No reply whatsoever. Dodgy business

August 24, 2022
Unprompted review
Rated 1 out of 5 stars

Flight was cancelled 4 days before it…

Flight was cancelled 4 days before it was scheduled to fly. I had to pay a lot more money to book a new flight with another company. When I try refund to Blue air wallet, the page is unresponsive and I can't move forward. I tried using both computer, tablet and
cellphone. Nothing works. When I try cash refund, it says "It seems that something went wrong, please contact customer service". But no one is answering there despite waiting a long time...

September 9, 2022
Unprompted review
Rated 1 out of 5 stars

Booked flights on the 10th sept

Booked flights on the 10th sept, they cancelled and and to rebook on the 12th. One day before the flight I received an email saying that my flights have been cancelled and they do not know when they will be able to fly again. I asked for a refund but the response was that' I will get one, but they can't tell me when' How is that possible, I paid for my ticket and just want my money back !
I am still waiting for my refund after the cancellation of my flights!! Why you can't take responsibility for this and pay your customer's back! When we purchase a ticket we are charged straight away, when Blue Air has to pay back they say they do not know when you Will be paid back!
Also, trying to complain on BlueAir website but for some reason my complaint cannot be submitted. Disgusting!

September 9, 2022
Unprompted review
Rated 1 out of 5 stars

Flights cancelled 2 weeks before

Flights cancelled 2 weeks before. Now we need to buy a lot more expensive ones as they’re not offering other alternative flights. No words for this company. I’m not sure how they’re allowed to fly.

September 28, 2022
Unprompted review
Rated 1 out of 5 stars

Still waiting on a refund since October…

Still waiting on a refund since October 2021, customer service is shocking, they put the phone down on me when I actually got through once when I enquired about my refund. They sell flights and then cancel them, total scam and not sure how they get away with it, AVOID

October 15, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM

They canceled all the flights. Can't reach them to get my money back.

September 9, 2022
Unprompted review
Rated 1 out of 5 stars

Still waiting for my refund!

Flight was cancelled a few days before departure and we had to buy new tickets for another airline.
I'm still waiting for my refund since May 17!!!
I've reminded BlueAir a few times through their contact form. There doesn't seem to be another way to contact their customer service.
So people: stay away from this airline!

May 17, 2022
Unprompted review
Rated 1 out of 5 stars

Don't choose Blue Air!

Doesn't worth the effort of writing all the ugly situations that they have been put me through...No excuses!

There is no respect for the customers nor rights!

September 9, 2022
Unprompted review
Rated 1 out of 5 stars

Worst flight company ever they are…

Worst flight company ever they are cancelling flights for no reason , if u want a refund of your flight you have to wait nearly one year , poorest customer service i ever meet . Would NOT reccomend . Please stop buying any tickets because you gonna get scammed.

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

This is one of the most not reliable…

This is one of the most not reliable company...I mean for the lack of services ...for the lack of resolving the refunds and how they are treat the customers it should be put in bankruptcy already...It is ashamed that the government of Romania allows to this company to operate as a "air transporting company "...Stay away from them...

September 5, 2022
Unprompted review
Rated 1 out of 5 stars

I have paid for travelling with the…

I have paid for travelling with the blueair company on 28th August, and I have fund my self rescheduled for the morning flight. The flying company sold to many tickets to make a profit, and for that reason I couldn't fly exactly on the date and time I have purchased my ticket!!! Overall, I have paid for my sit extra money on the rescheduled flight, just to make sure I will not miss the flight!!!! Don't rely on their services!!!!

August 28, 2022
Unprompted review
Rated 1 out of 5 stars

Here to confirm all the reviews so far

Here to confirm all the reviews so far.
Ridiculous company. Don't book with them; you will have many regrets.
The flight was delayed, and there was no one to tell us anything. We had to go look for people to tell us what was happening. Customer service was disgusting.

August 24, 2022
Unprompted review
Rated 1 out of 5 stars

Do not waste your money with these thieves!

This company shouldn't exist anymore. In the last 2 years, they have been selling tickets for flights that (most probably) they know they will not be able to operate. This is a fraud. Do not waste your money with these thieves.

August 22, 2022
Unprompted review
Rated 1 out of 5 stars

A non-serious company sells you tickets…

A non-serious company sells you tickets and then after 2 weeks cancels the flights. After 3 months I still have not received any response to my requests for reimbursement of the money paid for 2 people for 2 flights on 2 different days on the destination BIRMINGHAM-BUCHAREST and return. But I received a request for a review of how they responded to my request... what response? Because I didn't receive anything...I had to buy other tickets with another flight company...all vacation plans were cancelled...extra expenses and large differences in money paid for different periods because the purchased flight tickets had a short period of time for purchase ... not to remind about the cancellation of the parking periods of personal cars in the airport area... about the payments made for rebooking vacation days... because I did not find flights with another company during the same period...I hope they lose the right to operate at UK airports..they have execrable services..the flight staff are not flexible...the aircraft do not have adjustable seats..they do not have their own employees at the airports...or if they do..they are not professionals ..they are not kind...they don't deserve a grade above zero

August 16, 2022
Unprompted review

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