Blue de Gênes Reviews 358

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just bought Teo Scacco Chinos. Excellent finish and beautiful material. Elegant and subtle details are making the pants unique. Unfortunately not my cut as they are quite narrow at the calf but it doe... See more

Rated 5 out of 5 stars

I recently bought a pair of Vinci XHI-5 and received them a few days later at my home in the US via DHL. The jeans are outstanding in terms of quality , attention to details and fit. They are a coll... See more

Company replied

Rated 5 out of 5 stars

Great Service and Fast Delievery. The product is excellent and I specially liked the small details that you added like the blue de genes-branded envelope, the postcard and the personal "thank you"-no... See more

Company replied

Rated 5 out of 5 stars

Well, the jeans are great...but I already knew. I received the package in 4 days (plus one weekend which are not take in consideration), which also is amazing take in consideration they send it to th... See more

Company details

  1. Men's Clothing Store
  2. Jeans Shop

Written by the company

Founded in Denmark in 2010 on the values of craftsmanship, quality materials and attention to detail, we go to work every day with a vision to create products that never go out of style, can be used for a long time and will age beautifully upon wear. To do our designs justice, we source quality materials from around the world, add a sense of craftsmanship and use traditional techniques of making clothes. We do so to honor the story behind blue jeans – a story that has been our beacon since our foundation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

358 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery and customised greetings…

Fast delivery and customised greetings inside the package. Great customer treatment

January 30, 2021
Blue de Gênes logo

Reply from Blue de Gênes

Dear customer,

Thanks a lot for your feedback!

Hope to see you again next time :)
Stay safe!

Best from,
Team // Blue de Genes

Rated 4 out of 5 stars

Fast and reliable processing

Fast and reliable processing, but there could be a little more information about the size / fit.

January 28, 2021
Blue de Gênes logo

Reply from Blue de Gênes

Hi Mario,

Thanks a lot for your feedback!

Regarding the size information, we are working on a new size guide and how to get the best one.
Hopefully it will be ready soon.
Have a great day :)

Best from,
Team // Blue de Genes

Rated 5 out of 5 stars

I'm completely happy with the service…

I'm completely happy with the service and delivery. Will order more products in the future

January 27, 2021
Blue de Gênes logo

Reply from Blue de Gênes

Hi Freek,

Thanks a lot for your feedback!

See you the next time! :)

Best from,
Team // Blue de Genes

Rated 5 out of 5 stars

My new favorite...Customer service was…

My new favorite...Customer service was excellent. I will definitely be a return customer

January 25, 2021
Blue de Gênes logo

Reply from Blue de Gênes

Dear customer,

Thanks a lot for your feedback!

And thanks for your kind words! We looking forward to see you again.
Stay safe! :)

Best from,
Team // Blue de Genes

Rated 5 out of 5 stars

they delivered

January 24, 2021
Blue de Gênes logo

Reply from Blue de Gênes

Dear customer,

Thanks a lot for your feedback!

Wish you a great day :)

Best from,
Team // Blue de Genes

Rated 1 out of 5 stars

There was no stock although it said in…

There was no stock although it said in stock on the online shop.

January 17, 2021
Blue de Gênes logo

Reply from Blue de Gênes

Hi Mark,

Thanks a lot for your feedback!

We are sorry if you had a bad experience, that your order could't be send because of a error in our warehouse system. We work everyday to optimize and do our system better, so that these things don't happen again.

If you have any questions, please contact mail@yycc.dk - then we will help you :)

Best form,
Team // Blue de Genes

Rated 5 out of 5 stars

Fast delivery and excellent customer…

Fast delivery and excellent customer service! Thank you!

January 14, 2021
Blue de Gênes logo

Reply from Blue de Gênes

Dear customer,

Thanks a lot for your feedback!

I will let the whole team know about your kind words :)
Wish you a great day!

Best from,
Team // Blue de Genes

Rated 4 out of 5 stars

Good experience

Everything in the process went ok. Only reason for not giving 5 stars is that the jeans were extremely wrinkled when they came out of the package.

January 10, 2021
Blue de Gênes logo

Reply from Blue de Gênes

Hi Michiel,

Thanks a lot for your feedback!

We are glad to hear that you had a great experience.
Regarding the jeans this is one of our Strategies so that the jenas will not be flat. The jeans will get the fitting much quicker then if it was pressed flat in a plastic bag :)

Best from,
Team // Blue de Genes

Rated 5 out of 5 stars

Everything was ok

January 9, 2021
Blue de Gênes logo

Reply from Blue de Gênes

Dear customer,

Thanks a lot for your feedback!

We wish you a great day and hope to see you soon again :)

Best from,
Team // Blue de Genes

Rated 5 out of 5 stars

Happy

Happy, like the brand! Fast shipping! 👍

December 18, 2020
Blue de Gênes logo

Reply from Blue de Gênes

Hi Klant,

Thanks a lot for your feedback!

We wish you a Merry Christmas :)
Stay safe!

Best from,
Team // Blue de Genes

Rated 5 out of 5 stars

Highly Recommended

Nice, perfect and excellent service. I am already convinced of the Quality.

December 18, 2020
Blue de Gênes logo

Reply from Blue de Gênes

Hi JG,

Thanks a lot for your feedback!

We are ready for you next time again ;-)
We wish you a Merry Christmas.

Best from,
TEAM // Blue de Genes

Rated 5 out of 5 stars

Good Service

Good communication, delivery was sent out promptly and arrived promptly.
One small request, I think your product should be sent out in a box (fully recyclable of course) rather than just wrapped in paper. There were a number of tears in my package when it arrived.
Love the fit of the jeans though.

December 17, 2020
Blue de Gênes logo

Reply from Blue de Gênes

Hi Mark,

Thanks a lot for your feedback!

We are really happy for your kind words, and also your positive suggestion regarding the delivery bags. We will have that in mind for the next team meeting!
We wish you a Merry Christmas :)

Best from,
Team Blue de Genes

Rated 5 out of 5 stars

Nothing more to say than excellent

Received parcel on time.
Denim shirt ordered is perfectly shaped and even better than on their website.
I’m totally happy with their service.

December 10, 2020
Blue de Gênes logo

Reply from Blue de Gênes

Dear customer,

Thanks a lot for your feedback!

The most important feedback is from our customers, so we are really happy to here this kind words.
Have a great day and see you next time :)

Best from,
Team // Blue de Genes

Rated 5 out of 5 stars

Fast & friendly service

December 13, 2020
Blue de Gênes logo

Reply from Blue de Gênes

Hi Myriam,

Thanks a lot for your feedback!

We wish you a great day and a Merry Christmas.

Best from,
Team // GABBA

Rated 5 out of 5 stars

Fast and uncompromising

Fast and uncompromising! Thanks for a great pair of Jeans!

December 11, 2020
Blue de Gênes logo

Reply from Blue de Gênes

Dear customer,

Thanks a lot for your feedback!

See you next time.
Stay safe and Merry Christmas :)

Best from,
Team // Blue de Genes

Rated 5 out of 5 stars

Nice trousers

Nice trousers. Good price, perfect quality. Fast delivery. Be back soon !!👍

December 4, 2020
Blue de Gênes logo

Reply from Blue de Gênes

Hi Rik,

Thanks a lot for your feedback!

We are ready for you the next time as well :)
Stay safe!

Best from,
Team // Blue de Genes

Rated 5 out of 5 stars

Nice buy

Nice buy! And perfect quality

December 4, 2020
Blue de Gênes logo

Reply from Blue de Gênes

Hi Uwe,

Thanks a lot for your feedback!

We hope to see you next time! :)

Best from,
Team // Blue de Genes

Rated 5 out of 5 stars

Great cloths en great service

Love the style and order and delivery proces went smooth

November 22, 2020
Blue de Gênes logo

Reply from Blue de Gênes

Dear customer,

Thanks a lot for your feedback!

Wish you a great week! :)

Best from,
Team // Blue de Genes

Rated 5 out of 5 stars

Perfect cargo pants

Great service, the pants came shortly after I ordered them, and as always the quality is MINT, It is a bit pricy, but it is absolutely the extra money worth!

November 18, 2020
Blue de Gênes logo

Reply from Blue de Gênes

Hi Thomas,

Thanks a lot for your feedback!

We are really pleased for the kind words!
We wish you a great day! :)

Best from,
Team // Blue de Genes

Rated 5 out of 5 stars

Excellent jeans

Excellent jeans, fast delivery.

November 6, 2020
Blue de Gênes logo

Reply from Blue de Gênes

Hi Martin,

Thanks a lot for your feedback!

I will forward your kind words to our warehouse :)

Best from,
Team // Blue de Genes

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look