Blue Bar Industries Reviews 645

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent company to deal with. Great customer service with great pricing. Have used several times and will continue to buy from them.

Rated 5 out of 5 stars

This is my first time ordering from Blue Bar and picked them after comparing a bunch of different retailers of similar items. Order process was smooth and delivery was fast. Free shipping is an extra... See more

Rated 4 out of 5 stars

Only downside is that they use couriers please hopeless, left instructions posted on my front door for it to be placed no more than 15 m away (for it to be safe) but instructions ignored left in open... See more

Rated 5 out of 5 stars

Goods were received in New Zealand in a timely manner. Well packaged. Good communication. I apologise for missing the deadline to provide Trademe feedback - I'm only just opening the contents of th... See more

Company details

  1. Auto Accessories Wholesaler

Written by the company

Local 12 volt Automotive accessories and tool store. All you need if wiring in a duel battery system, running power to your camper or caravan or chasing 12 volt leads and adaptors for your next camping trip. Also stocking leading brand automotive tools like Toledo, SP Tools, Knipex, Stahlwille, Ko-Ken, Estwing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

645 reviews

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Rated 5 out of 5 stars

Outstanding product and service

The team at Blue bar went out of their way to make sure I got the right product and delivered what I asked for. Outstanding service and I highly recommend them to anyone looking for gear for the 4wd.

April 23, 2023
Rated 1 out of 5 stars

A month later and my tools still…

A month later and my tools still haven't arrived. That's after their auction said delivery in 3-4 days. They've never replied to any of my emails, really bad customer service.

April 4, 2023
Blue Bar Industries logo

Reply from Blue Bar Industries

Hi Richard, thanks for the review.. You do understand that we don't actually deliver your parcel? We do however try to see what is going on and help our customers out when we are informed of a shipping issue.. I did a quick search of emails and nothing under your name sorry.. I did check tracking and it seems for whatever reason your parcel was held up on the International leg of the trip and that it was last scanned in NZ on the 26th April and will now go through customs and then released to NZ Post for local delivery.. We do provide an email address and a phone number for contact and as stated we are more then happy to help where we can with shipping issues.. You just need to let us know, though normal channels instead of on a review site, where if I hadn't been sitting at my computer when the review came through I probably never would have seen it..
You have a great day..

Rated 1 out of 5 stars

parts very slow to leave

Parts have taken far too long still haven't received. i have parts come out of the USA 5 x days tops.
come on Blue bar

April 17, 2023
Blue Bar Industries logo

Reply from Blue Bar Industries

Hi Alan.. Thanks for the 1 star review.. Sorry we don't actually carry your product across the ditch.. We did however ship it within our advertised time frame and then its up to the courier to deliver it.. We are always happy to look into a late delivery, most people do the courteous thing and send a message first to ask us to do so.. I'll still look into your order for you as that is exactly what I would do if you asked in a more friendly manner.. Have a great day.. Regards Blue Bar Industries

Rated 5 out of 5 stars

All good at this end thanks!

Goods were received in New Zealand in a timely manner. Well packaged. Good communication. I apologise for missing the deadline to provide Trademe feedback - I'm only just opening the contents of the parcel as I start work on my bus! Thanks for the trade.

February 19, 2023

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