Bluebird Support Services Limited Reviews 70

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was concerned about pulling all the documents for a Tribunal bundle together and ensuring the formatting and size complied. Jayne at Bluebird Support Services helped me ensure the finished product... See more

Rated 4 out of 5 stars

Very responsive, quick turnaround and easy to work with. Would suits most needs!

Company replied

Rated 5 out of 5 stars

This was the first time I've used Bluebird but it won't be the last. The whole process from start to finish was painless. The PA's appointed to undertake my work new the case management system I wor... See more

Company replied

Rated 5 out of 5 stars

We needed a new suite of documents for the office and felt outsourcing was the best option. The team at Bluebird created our entire suite swiftly and provided simple how to guides on using the documen... See more

Company replied

Company details

  1. Transcription Service
  2. Audio Transcription Service
  3. BPO Company
  4. Business to Business Service
  5. Legal Services
  6. Typing Service

Written by the company

Specialists in electronic court bundles, document formatting, transcription of digital dictation and interview recordings. We are specialists in creating electronic court bundles and help both professional services and Litigants In Person. We create easy-to-use Word templates and are specialists in document formatting and fixing broken documents. Our transcription service operates on fast 1 hour basis and includes transcription of interview recordings for Police and Local Authorities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Bluebird

We have recently engaged Bluebird for a document production task. We found them easy to work with, transparent, efficient and friendly. Based upon our experience we would definitely recommend their service.

April 25, 2022
Unprompted review
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

Many thanks for the positive review. Our team are delighted to hear the great feedback.

Rated 5 out of 5 stars

We used Bluebird for the first time to transcribe an audio meeting

We used Bluebird for the first time to transcribe a lengthy professionals meeting - they were detailed, cost-effective, and could meet the quick turnaround required for these complex care proceedings. We would certainly recommend using Bluebird.

- James G, works for a Local Authority.

April 21, 2022
Unprompted review
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

James, thank you so much for the positive review.

Rated 5 out of 5 stars

Excellent Court bundle and typing…

Excellent Court bundle and typing service with 100% accuracy and super efficient with turnaround within a couple of hours! really impressed for my fast paced legal practice.

April 21, 2022
Unprompted review
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

Thank you so much for the positive review. It means a lot to the Bluebird team.

Rated 5 out of 5 stars

Exceptional experience on multiple…

Exceptional experience on multiple occasions. I wouldn't look anywhere else for transcription services. Jayne and co are experts.

April 20, 2022
Unprompted review
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

Thank you so much for the positive review Matthew. Our team are delighted to hear this feedback.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! Professional, excellent in detail, precise, fast and cost effective. I am a litigant in person responsible for producing the bundle for the Tribunal. I have no idea how I could have dealt with this huge task without Bluebird. Jayne and Julie were supportive and helpful throughout. Thank you very very much!

February 10, 2022
Unprompted review
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

It's a very stressful situation and we are delighted to be able to help you. Thank you so much for the wonderful review.

Rated 5 out of 5 stars

Your investment in Bluebird Support Services' time and expertise will pay you dividends... I highly recommend!

I have been working with Leanne from Jayne’s team whilst she has re-formatted at least a dozen complex template documents for me so far, and there are more to do as well. My document nightmare has turned into an administration dream – gone are the tedious and time-consuming checks that I had to do. I can now do in a few minutes what would have taken me hours to do previously, with far more confidence in the end result for my clients.

If you use templates or any legal documentation in your business, I can’t encourage you strongly enough to pass them by a member of Jayne’s team. Your relatively small investment in their time and expertise will definitely pay you dividends. I would highly recommend!

January 21, 2022
Unprompted review
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

We are so pleased that we have been able to help you! Thank you so much for your wonderful review.

Rated 5 out of 5 stars

Bluebird - my go to support service

From audio transcription of interviews, setting up templates for better self proficiency to expertise with social media support and scheduling, Jayne and the team at Bluebird are my go to support service. Experts, encouragers, supporters, accurate, on time and within budget. What's not to like? Definitely recommend Bluebird.

August 27, 2021
Unprompted review
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

Thank you so much for your wonderful review. It means the world to our team to have great feedback!

Rated 5 out of 5 stars

Couldn't be happier...

Have recently started using Bluebird after years of reluctance to outsource transcription. Really delighted with the quality, accuracy and speed of their work. We fully intend to increase our use of Bluebird's services.

Ian McKenna, O'Donnell McKenna, Solicitors

February 24, 2021
Unprompted review
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

Thank you so much for your wonderful feedback. It means the world to our team to have it.

Rated 5 out of 5 stars

Bluebird - top at what they do

Have worked with Bluebird for years. I have absolute confidence in their reliability, quality and speed. they are also excellent at making suggestions that improve the quality of our documents. I wouldn't work any other organisation.

February 5, 2021
Unprompted review
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

Thank you so much for your great review!

Rated 5 out of 5 stars

Great communication and efficiency!

The Social Desk has managed Bluebird’s social media marketing over the past year. Jayne and Leanne have always been very supportive and efficient in providing content and materials we required to carry out our work. Communication and efficiency is top notch with these ladies and we have formed a great business and personal relationship with them. We would highly recommend Bluebird to anyone looking for secretarial and administrative support!

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Bluebird deliver.......

Just wanted to lt you know that Bluebird has been very supportie of my business needs in the recent Covid 19 period. They have responded immediately to all of my enquiries and have delivered exactly the services I have needed on time and at a reasonable cost.

Well done Bluebird!!

December 7, 2020
Unprompted review
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

Thank you so much for the great review. We're always here to help :-)

Rated 5 out of 5 stars

A great team to work with

We needed a new suite of documents for the office and felt outsourcing was the best option. The team at Bluebird created our entire suite swiftly and provided simple how to guides on using the documents. When we changed our work slightly again, we went back to Bluebird to have some amendments prepared. Customer service spot on, value and superb finished products. Couldn't ask for more.

November 5, 2020
Unprompted review
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

We really like working for great people like you! Thank you for making our day with a wonderful review. It means a lot!

Rated 5 out of 5 stars

Excellent and reliable service

Excellent and reliable service
Would definitely recommend

October 19, 2020
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

Thank you so much for your wonderful review. We're always here when you need us :-)

Rated 5 out of 5 stars

Transcription and document editing services

I have tasked Bluebird with a number of pieces of work over the years. They have always been reliable, friendly, efficient and delivered the work to a high standard - and on time, every time. Highly recommended!

October 19, 2020
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

Thank you so much for taking the time to give us a review. It means so much to the Bluebird team to hear from you!

Rated 5 out of 5 stars

Bluebird are my go to for creating…

Bluebird are my go to for creating documents. Their expertise is of the highest standard and the service is always great. It saves me so much time and is such good value.

October 19, 2020
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

The Bluebird PA team is delighted and very proud of your feedback, Frances. You've made their day!
We're always here when you need us.

Rated 5 out of 5 stars

Always helpful

Always helpful, prompt good quality typing and document production.

October 12, 2020
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

Thank you for your top review, Neil! We appreciate you so much and always look forward to helping you more.

Rated 5 out of 5 stars

Excellent service

Excellent service - always a quick turnaround no matter when in the week and excellent quality of work.

October 12, 2020
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

We are so happy that you're happy! Thanks for the lovely review.

Rated 5 out of 5 stars

excellent standard & quick service

The service from Bluebird is always excellent and is delivered very quickly and efficiently. Attention to detail is great and any communications are always very polite and friendly.

October 12, 2020
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

Thank you for your wonderful review. Our team are delighted with your feedback!

Rated 5 out of 5 stars

Excellent in every way

Very efficient for quality, time and pricing. Happy first time customer who will return and happy to recommend.

October 11, 2020
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

Thank you so much for your review. We would be more than delighted to continue helping you!

Rated 5 out of 5 stars

Outstanding

I have used BlueBird and rely on their accurate and prompt services for the production of technical legal documents.
Their flexible approach has assisted me meeting deadlines, sometimes outside of office hours.
I can recommend Bluebird without hesitation

October 11, 2020
Bluebird Support Services Limited logo

Reply from Bluebird Support Services Limited

Thank you so much for your review. We are delighted to continue to help you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look