Bluebird Care - Chesterfield, NE Derbyshire & Bolsover Reviews 

9
TrustScore 4.5 out of 5

4.3

Unit 29, Enterprise House, Beresford Way, S41 9FG Chesterfield, Derbyshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My sister works for bluebird care at the chesterfield branch and has done for a while now. The change in her has been huge since starting here. My sister has worked in care for numerous care companies... See more

Company replied

Rated 5 out of 5 stars

Bluebird care look after a few friends of mine that live locally and they have mentioned how grateful they are for having such a nice team of carers. I see the carers most days visiting customers arou... See more

Company replied

Rated 5 out of 5 stars

My partner started working here in September 2023. The team are great with her and have been so understanding with some difficult circumstances. They also made my children and myself feel like part of... See more

Company replied

Rated 5 out of 5 stars

Finding care for a fiercely independent parent who suddenly needs a lot of help is very stressful; will I choose the right company, will people be kind, what can I expect? From the outset I was so gra... See more

Company replied


Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - Chesterfield, NE Derbyshire & Bolsover

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • Unit 29, Enterprise House, Beresford Way, S41 9FG, Chesterfield, Derbyshire, United Kingdom

  • 01246959910

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(9)

188 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Finding care for a fiercely independent…

Finding care for a fiercely independent parent who suddenly needs a lot of help is very stressful; will I choose the right company, will people be kind, what can I expect? From the outset I was so grateful for the generous, thoughtful care provided by the people who came to support my Dad. As he said “they are called carers because they do really care for me”. They always treated him with respect and during some very difficult days went above and beyond what I could have hoped for making a really difficult situation much more bearable. I would have no hesitation in recommending this group of highly professional, genuine, lovely people.

May 21, 2025
Unprompted review
Bluebird Care - Chesterfield, NE Derbyshire & Bolsover logo

Reply from Bluebird Care - Chesterfield, NE Derbyshire & Bolsover

We appreciate you sharing your experience. Finding the right care is indeed a stressful time, and we're so glad the support provided to your Dad was generous and thoughtful. It means a lot to us knowing our team made a difficult situation more bearable with their professionalism and genuine care.

Rated 5 out of 5 stars

Bluebird care look after a few friends…

Bluebird care look after a few friends of mine that live locally and they have mentioned how grateful they are for having such a nice team of carers. I see the carers most days visiting customers around where I live and they seem pleasant and well presented.

November 27, 2024
Unprompted review
Bluebird Care - Chesterfield, NE Derbyshire & Bolsover logo

Reply from Bluebird Care - Chesterfield, NE Derbyshire & Bolsover

Hi Ls, thank so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we're glad you feel we do this well!

Thanks again for the recommendation, and have an amazing day!

Rated 5 out of 5 stars

5* company

This is actually a care company that “CARES” the management team are well organised and help deliver 5* care with the carers that are out in the field. Pleasant, professional and friendly *****

March 26, 2024
Unprompted review
Bluebird Care - Chesterfield, NE Derbyshire & Bolsover logo

Reply from Bluebird Care - Chesterfield, NE Derbyshire & Bolsover

Hi S.LXX, we love receiving a high rating, and appreciate your positive review! Please feel free to reach out if there's ever anything more we can do for you.

Rated 5 out of 5 stars

Relative of an employee at chesterfield branch bluebird care

My sister works for bluebird care at the chesterfield branch and has done for a while now. The change in her has been huge since starting here. My sister has worked in care for numerous care companies for years and this is the happiest I've seen her. She is treated with respect and is supported by all her colleagues and management at the chesterfield branch. She loves her job and with her enthusiasm and dedication to the job she will only go up within her career. Very happy for her and proud.

March 26, 2024
Unprompted review
Bluebird Care - Chesterfield, NE Derbyshire & Bolsover logo

Reply from Bluebird Care - Chesterfield, NE Derbyshire & Bolsover

Thank you so much for the high star-rating! We are delighted to hear your sister is doing well and happy as part of the Bluebird Care team. :)

Rated 5 out of 5 stars

Great company

My partner started working here in September 2023. The team are great with her and have been so understanding with some difficult circumstances. They also made my children and myself feel like part of the Bluebird family at open events.

March 25, 2024
Unprompted review
Bluebird Care - Chesterfield, NE Derbyshire & Bolsover logo

Reply from Bluebird Care - Chesterfield, NE Derbyshire & Bolsover

Hi Benjamin Chapman, we are delighted to see this rating! Have a great day!

Rated 5 out of 5 stars

Great company to work for

Great company to work for, really good team and all staff and customers are lovely!

March 25, 2024
Unprompted review
Bluebird Care - Chesterfield, NE Derbyshire & Bolsover logo

Reply from Bluebird Care - Chesterfield, NE Derbyshire & Bolsover

Hello LP, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us!

Rated 5 out of 5 stars

bluebird care chesterfield

Had a lovely experience with the staff and management team at bluebird care. They looked after a family member of mine and the service was fantastic!
such a friendly bunch who really seem to care.
Always willing to go above and beyond.

December 12, 2023
Unprompted review
Bluebird Care - Chesterfield, NE Derbyshire & Bolsover logo

Reply from Bluebird Care - Chesterfield, NE Derbyshire & Bolsover

Hi ES, thanks for your great review! If there is anything else we can do for you, please don't hesitate to let us know 01246 959910.

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