awful company! they have been looking after my dad for a couple of years and i have to check every day what they are doing, i’ve had to raise safe guarding issues and they will come in and do the mini... See more
Location
Switch locationUnit 16 - Office A, Mead Business Centre, SG13 7BJ Mead Lane, Hertfordshire, GB
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See what reviewers are saying
The carers have physically injured my 92 year old Grandfather on numerous occasions. They constantly lie on their reports about timings and have even accused family members of foul things behind their... See more
As a family we couldn’t manage without the help that the Carers from Bluebird Care give to our parents The staff are friendly and professional most of all very very caring we couldn’t wish for more
Today 25 mins late lunchtime call 24 mins late 5om call cancelled as the staff coming from bishops Stortford stuck in traffic evening call would gave Bern inly 2 hours after 5pm call so c... See more
Company details
About Bluebird Care - East Hertfordshire
Written by the company
Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.
Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.
At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.
We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.
Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.
Join Thousands of Satisfied Customers
Written by the company
- At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.
Our Guarantee
Peace of Mind, Guaranteed
At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
- Your care plan will be personalised to meet your unique requirements.
- Our dedicated team will deliver compassionate care with professionalism and respect.
- We will always listen to your feedback and strive to exceed your expectations.
- If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.
With Bluebird Care, you can rest assured knowing that your well-being is our top priority.
Contact info
Unit 16 - Office A, Mead Business Centre, SG13 7BJ, Mead Lane, Hertfordshire, United Kingdom
- 01920465697
2.8
Average
5 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 month
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awful company
awful company! they have been looking after my dad for a couple of years and i have to check every day what they are doing, i’ve had to raise safe guarding issues and they will come in and do the minimum amount and never stay the time you are paying for, they do not listen to what you want instead do their own thing, if you raise a complaint they give themselves 30 days before they provide you with a response! i had one carer give my dad frozen chips for dinner, they keep leaving his walker where he can’t reach it and he has had multiple falls because of their failures! i would avoid as all cost
July 17, 2026
Unprompted review
Bluebird Don't Care
The carers have physically injured my 92 year old Grandfather on numerous occasions. They constantly lie on their reports about timings and have even accused family members of foul things behind their backs instead of admit their own faults. If you attempt to report this any of this to their office, they will try to gaslight you in an attempt to save their own skin. AVOID!
August 17, 2025
Unprompted review
As a family we couldn’t manage without…
As a family we couldn’t manage without the help that the Carers from Bluebird Care give to our parents
The staff are friendly and professional most of all very very caring we couldn’t wish for more
April 7, 2025
Today 25 mins late lunchtime call…
Today 25 mins late lunchtime call 24 mins late 5om call cancelled as the staff coming from bishops Stortford stuck in traffic evening call would gave Bern inly 2 hours after 5pm call so cancelled this call coming probably 730 unaccepatable
October 8, 2024
Unprompted review
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