Bluebird Care - East Staffs & South Derbyshire Reviews 

9
TrustScore 4 out of 5

4.2

9 Lancaster Park, Newborough Road,, Needwood, DE13 9PD Burton-on-Trent, Staffordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I love working for Bluebird Care because it’s care with real heart. Every day I get to support people in their own homes and help them keep their independence and dignity. The team at Bluebird Burto... See more

Rated 4 out of 5 stars

Great company to work for. The team is welcoming, training is thorough, and management listens. There’s room to grow and the work feels rewarding. A few processes could be faster, but overall it’s a s... See more

Rated 5 out of 5 stars

I have been working for Bluebird since September 2020 and have to say this is the best company I have ever worked for. The office staff are like a 2nd family… I enjoy working with my customers... See more

Company replied

Rated 5 out of 5 stars

Having worked for several other home care providers I can truthfully say working for Bluebird Care has been by far my best experience. They invest in their staff and have a culture that encourages the... See more

Company replied


Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - East Staffs & South Derbyshire

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • 9 Lancaster Park, Newborough Road,, Needwood, DE13 9PD, Burton-on-Trent, Staffordshire, United Kingdom

  • 01283 487373

4.2

Great

TrustScore 4 out of 5

9 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(9)

188 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love working for Bluebird Care…

I love working for Bluebird Care because it’s care with real heart. Every day I get to support people in their own homes and help them keep their independence and dignity. The team at Bluebird Burton backs you up, the training is excellent, and you’re treated like family, not just a staff number. Knowing I’ve made someone’s day better is what makes me proud to be here.

June 26, 2026
Unprompted review
Rated 4 out of 5 stars

Great company to work for

Great company to work for. The team is welcoming, training is thorough, and management listens. There’s room to grow and the work feels rewarding. A few processes could be faster, but overall it’s a solid place to build your career.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

If you want the best, this is it.

Smart uniform, a very polite manner, will listen to what you want, not impose their will . Good timekeepers. If you have a problem of any sort, just phone the office they also listen and do their very best for you

November 24, 2023
Unprompted review
Bluebird Care - East Staffs & South Derbyshire logo

Reply from Bluebird Care - East Staffs & South Derbyshire

Thank you for your feedback, we are delighted with your 5* feedback. All the best from Bluebird Care East Staffs & South Derbyshire

Rated 5 out of 5 stars

Bluebird Care is like having an extended family.

Bluebird Care is like having an extended family!!
Not only do Bluebird Care provide care and compassion to their customers but also to the carers they employ. I would highly recommend Bluebird Care to anyone looking to work within the care sector.

November 22, 2024
Unprompted review
Bluebird Care - East Staffs & South Derbyshire logo

Reply from Bluebird Care - East Staffs & South Derbyshire

Thank you for taking the time the provide us with your feedback and for your recommendation. Best wishes from the team at Bluebird Care East Staffs & South Derbyshire.

Rated 5 out of 5 stars

Love it here

Been with Bluebird care for 4 years and best move I made…
Always get great support, training and can progress in your career.
Amazing team that I am proud to be part of.

November 22, 2024
Unprompted review
Bluebird Care - East Staffs & South Derbyshire logo

Reply from Bluebird Care - East Staffs & South Derbyshire

Thank you for your wonderful review! We're so pleased to hear that joining us has been a great decision for you. It’s fantastic that you feel supported and have had the chance to grow in your career while being part of such an amazing team. We're grateful to have you with us at Bluebird Care East Staffs!

Rated 5 out of 5 stars

I joined Bluebird Care in 2013 as the…

I joined Bluebird Care in 2013 as the office Administrator and I can honestly say that I have never looked back. The satisfaction that I get out of this job is second to non. Working in Care is very satisfying and rewarding, knowing that you are helping to support people to remain living in their homes and delivering top quality care.

November 22, 2024
Unprompted review
Bluebird Care - East Staffs & South Derbyshire logo

Reply from Bluebird Care - East Staffs & South Derbyshire

Thank you for sharing your experience! We’re so glad to hear that you've found such satisfaction and fulfilment in your role at Bluebird Care East Staffs & South Derbyshire. 💙

Rated 5 out of 5 stars

100% would recommend

Having worked for several other home care providers I can truthfully say working for Bluebird Care has been by far my best experience. They invest in their staff and have a culture that encourages the best outcomes for the people they support. I work 100% recommend Bluebird Care as both an employer and care provider.

November 21, 2024
Unprompted review
Bluebird Care - East Staffs & South Derbyshire logo

Reply from Bluebird Care - East Staffs & South Derbyshire

We are so pleased to hear of your positive experience with us at Bluebird Care Vicki, many thanks for taking the time to provide your feedback and for your recommendation.

Rated 5 out of 5 stars

Bluebird Care treat your family like…

Bluebird Care treat your family like their own. They go above and beyond for your family. They include everyone in their event days too. The staff are treated really well and i would recommend this company to anyone.

November 19, 2024
Unprompted review
Bluebird Care - East Staffs & South Derbyshire logo

Reply from Bluebird Care - East Staffs & South Derbyshire

Thank you for such a great rating and for the recommendation! We strive for excellence and thank you for taking the time to leave us a review. 💙

Rated 5 out of 5 stars

In safe hands with BLUEBIRD 😀

I have been working for Bluebird since September 2020 and have to say this is the best company I have ever worked for. The office staff are like a 2nd family…
I enjoy working with my customers and make sure they are comfortable and happy with my services.
I feel proud that my customers can trust me with any issues they may have.
I am more than happy going ‘over & beyond’ my customers’ requirements…
Again, I can confidently say Bluebird is the One to Trust 👍

November 14, 2024
Unprompted review
Bluebird Care - East Staffs & South Derbyshire logo

Reply from Bluebird Care - East Staffs & South Derbyshire

You really made our day Nagma! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us! 💙

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