Bluebird Care - Lincoln & South Lincolnshire Reviews 

I've only been working for Bluebird care (Boston area) for a few months now, but I can truly say it's one of the best decisions I've ever made!
With the fantastic training and support I've received from the mangers and my wonderful colleagues, I've been able to grow in confidence, my knowledge, and pick up so many useful tips and tricks along the way.
The mangers and colleagues here are some of the kindest and most supportive people I've ever met. I genuinely look forward to each day- spending time with the lovely clients and building meaningful relationships with them.
If I ever had a loved one or a friend in need of care, I know I would choose Bluebird Care over any other company.
I look forward to my future with the company and where it might lead me.

We have been with Amanda and her team for a long time, and I honestly cannot fault the care my nan has received.

Private care is expensive, but you truly get what you pay for. The girls have always been kind, professional, and most importantly, they made my nan feel safe, secure and genuinely cared for. That peace of mind as a family member is priceless.

Sadly, as her needs have increased, we’ve had to move to a more affordable provider. It wasn’t a decision made lightly, and I don’t believe we’ll find anyone quite like Amanda’s team.

Thank you for everything you’ve done, you made a real difference to her quality of life.

Working for this care company, has been nothing but pleasure and I can confidently say they truly prioritize the well-being of their clients and their care staff. The team's management professionalism, and dedication shine through in their everyday interaction. It's a privilege to be part of such a caring organization.

I have worked for Bluebird N E Lincs for nearly 6 years. My overall experience has been positive and very enjoyable. About a year ago the company faced some unusual challenges which did cause some turbulence. However since then our new management team have worked tirelessly to resolve any issues and continue to do so. I believe the company is now back on track and maintain Bluebird is a great place to work. Caring can be challenging at times but I have always felt valued and supported by my team. Most of my customers have been with us for many years and I am very proud to be part of their journey.

I started with Bluebird care nearly 2 years ago now.
When I first started, despite being in care for a long time, my confidence was near enough shattered.
With the absolute best support from all the office staff, that has completely changed.
So much has changed in the last year and honestly its been for the better.
We now have a wonderful manager who is not only supportive but listens and guides when needed.
We also have new directors who have just changed everything for the better and made staff happy with their honesty and integrity.
It is like being part of a crazy blended family where everyone looks out for each other and above everything they put the customers first.

I cant recommend Bluebird enough. If you are passionate and caring and willing to do little things to put a smile on someone's face then Bluebird is the place to do it.

I have only been working for Bluebird for just over a month now but I can honestly say I’ve never enjoyed a job as much as I have working here. Being completely new to care work was quite daunting but with the fantastic training I’ve had from Bluebird and my lovely colleagues in the Boston team, I am starting to gain confidence in myself from day to day. I am excited to gain more experience and knowledge and also to see what opportunities I can gain from Bluebird. If you’re looking for an excellent care company who genuinely cares about both their customers and staff whether you’re new to care or experienced, I can’t recommend Bluebird enough! I’d recommend Bluebird to my family and friends if I or anyone I knew needed a care package as it’s clear to see this company do genuinely care about getting the best care possible for their customers and they’re not just another number to tick off!!

Bluebird I would highly recommend,from Day one I was apprehensive due to other support companies.I joined bluebird at a hard time in my life just came out of Intensive Care,The staff have been so patient,kind and caring.They help with what they can and a lot of them go above and beyond there roles to look after there customers
For example, I had a goal to get rid of my walker and stair lift which were unfortunately due to physical illness with supports help and mine I can now walk an hour with no aids
Also little things that they do mean the world
They are always willing to help,for example they have helped where they can and management have come out when things haven’t been working and listened and corrected things
I couldn’t do anything by myself and I’m proud of having bluebird supporting me as I’m now so independent and when you loose that you never want to be back there.My mental health has come right down I’ve had admissions into psych wards unfortunately they have always dealt with my pets when I’ve gone in and made sure the go into a place of safety
For example when I first moved in I wouldn’t open my curtains and now I can go out alone without panicking
Thank you Bluebird 💙🦉

As one of the carers working from Lincoln office
I would highly recommend the company.
I left last August because of issues. tried a couple of other companies which couldn’t give me what I need.
I called the office and asked if I could come back which they agreed.
I was over the moon to be back and haven’t looked back since
The new owners have done amazing job
I love my customers and other carers and of course the office staff are very efficient and always polite always there if we need them
5 stars from me
Can’t imagine working anywhere else.
Kim Lincoln office

as with other people on here i know of at least one other person who has now left 3 maybe 4 weeks ago and still not got her final wage. this is unlawful with withholding monies owed . she has had to go into her savings (little that she had ) to pay for bills food and heating . she has spoken about about seeking legal advise over this, as on several occasions didnt get paid on time and the excuse was we have money issues . pensions were not paid to the pensions company but took out of the wages ...so where has that money gone too.
this has given an approximate date that left the company

Have not been paid! This company is absolutely useless. They never pay their staff! There is always issues with cash flow but yet the staff always show up to work. The directors are honestly selfish and I would not recommend this company to anyone. They have not paid me and I have not heard a word. I am disappointed and disgusted. What a waste of the name “Bluebird”

Well where do I begin……
As a ex employee I worked for bluebird Lincoln for exactly a year after the first month I was having to chase my wages every month and I do mean every month
As a carer I gave my heart and sole for the company but they really don’t appreciate the carers at all
I had a meeting with the director Victoria Webber on the 6th August because I’d given my notice I was promised every thing would be ok and give them time.
After 2 weeks I realised I’d made a terrible mistake on staying on
The other carers are lovely to work with as are some of the office staff
I then gave them 2 weeks notice so my final day was the 30th August 2024
Pay day should be the 5th of the month but if it falls on a bank holiday or weekend you have to wait till the next working day.
Over the Xmas period I asked what the rate of pay was and no one could tell me…..
so Thursday 5th September
I waited till 16.30 and emailed the company including the director and had no reply I then messaged the director on her phone her reply was can’t do anything now ….
Spoke to Micheal Bryce (who really does try and help) on Friday also tried to call director she didn’t answer
But got told she can give me £1000 till Monday and the remaining will be on Monday

They haven’t got the money to pay staff !!!!!!!!

Lincoln office

This company has not been paying their staff on time for over a year. They have not been putting all money taken from employees into their pensions. They do not pay any staff who leave their salaries even though they issue payslips with taxable sums and the employee does not receive payment for months and then a cheque is sent out, they ignore all correspondence from ex employees chasing payment. They took direct debit payments from customers 2 weeks in advance of care. They had no money to put on franking machines would not supply new uniforms. company credit cards were declined at hotels for staff. The bailiffs came knocking at their cleethorpes business premises and would not leave without payment. Currently 7 staff including all office staff who could longer work for this company and left feb/ mar have been waiting months to get paid with no response, this could be more now as more carers have left since. The Webbers who run this franchise has a lot to answer for and where is all the money !! The carers do a wonderful job under the circumstances

Absolutely disgusting how they treat their staff. I was involved in a major RTC, I told my supervisor, as I would not be able to work without my car, but absolutely no sympathy, my message got read and ignored then I was removed from the group chat

I was told I would be paid my final pay on the 22nd, it is now 5 days later and I still have not got my money. I have bills to pay and need my pay to arrive on time

Just overall awful how little they care about their staff