Bluebird Care - North Hampshire & West Berkshire Reviews 

4
TrustScore 4 out of 5

4.0

Unit 17 Plantagenet House, Kingsclere Park, Kingsclere, RG20 4SW Newbury, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My mothers long term carer left us suddenly and Bluebird was recommended to me. I was worried about my mothers reaction to new people but she now looks forward to them coming and is getting to know... See more

Company replied

Rated 5 out of 5 stars

Great company to work for, they value their employees and customers, we work as a team everyone at Bluebird is amazing and l am enjoying being part of the team.

Company replied

Rated 5 out of 5 stars

I feel extremely valued by bluebird and so appreciated. I love working for a company who cares not only about their customers but about their staff too.

Company replied


Company details

  1. Home Health Care Service
  2. Home Help Service
  3. Home Help Service Agency
  4. Aged Care

About Bluebird Care - North Hampshire & West Berkshire

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • Unit 17 Plantagenet House, Kingsclere Park, Kingsclere, RG20 4SW, Newbury, Berkshire, United Kingdom

  • 01635 36953

4.0

Great

TrustScore 4 out of 5

4 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(4)

188 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company to work for, they value their employees and customers, we work as a team everyone at Bluebird is amazing and l am enjoying being part of the team.

June 20, 2024
Bluebird Care - North Hampshire & West Berkshire logo

Reply from Bluebird Care - North Hampshire & West Berkshire

Hi Charity Ngwerume, thank you for taking the time to rate us! You really made our day today thank you for all you do our customers and the excellent care you provide. Have a great day !

Rated 5 out of 5 stars

Caring, polite and professional carers

My mothers long term carer left us suddenly and Bluebird was recommended to me. I was worried about my mothers reaction to new people but she now looks forward to them coming and is getting to know them as we have the same people coming through the week.
They have all been amazingly gentle and kind to her, spending time to build a relationship with her and ensuring her needs are met.
They have also proved really helpful keeping my mother clean and her rooms neat and tidy.
i am so delighted I found Bluebird and their wonderful staff. It takes a great burden away from me.

May 23, 2024
Bluebird Care - North Hampshire & West Berkshire logo

Reply from Bluebird Care - North Hampshire & West Berkshire

Hello Justina, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us! Thank you, and have a fantastic day!

Rated 5 out of 5 stars

Fantastic place to work!

I feel extremely valued by bluebird and so appreciated. I love working for a company who cares not only about their customers but about their staff too.

March 8, 2024
Bluebird Care - North Hampshire & West Berkshire logo

Reply from Bluebird Care - North Hampshire & West Berkshire

Hi Katie, we are delighted to see this rating! You do a fantastic job and we are very appreciative of you and all you do for our customers and care assistants as the coordinator.

Rated 5 out of 5 stars

Really Good

March 8, 2024
Bluebird Care - North Hampshire & West Berkshire logo

Reply from Bluebird Care - North Hampshire & West Berkshire

We really appreciate this positive review! Thanks so much!

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