bluechip.io Reviews 208

TrustScore 2 out of 5

1.8

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment and refund processes, frequently encountering issues with withdrawals being rejected, delayed, or otherwise withheld. Customers often reported that their accounts were blocked, with funds becoming inaccessible or subject to review without clear explanations. The customer service was also a significant point of contention, with users finding it unhelpful and unresponsive to their concerns regarding payment and account issues. However, some people were satisfied with the website's user experience, describing it as user-friendly and having a good interface with various games and deposit methods. A few other people also felt that the customer support was reliable and that the platform offered good bonuses and fast deposit options.

What people talk about most

Payment

People report negative experiences with payment, particularly concerning withdrawals. Customers frequently... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers express strong dissatisfaction, labeling... See more

Customer service

Reviewers express significant dissatisfaction with customer service. Many report issues with account... See more

User experience

Customers had ambiguous experiences with user experience. Some reviewers found the platform safe and... See more

Refund

Clients share negative opinions on refund, with many reporting rejected withdrawals and confiscated funds... See more

Based on these reviews

Rated 1 out of 5 stars

I will start with recent one. 25515 INR has been confiscated from my account and balance showing zero. When I am asking reasons, they all mentioning Rule 10.3 and some incorrect balance settlem... See more

Company replied

Rated 1 out of 5 stars

Just a scam. Literally. I had 2.7k USD. They sent an email today: We regret to inform you that your account with BlueChip Casino has been blocked due to suspected fraudulent activity. This action... See more

Company replied

Rated 1 out of 5 stars

I have done verification.but still they are saying for 48 hours.at account opening their respective said, withdrawal will be instant within one hour.may be they are not human. Even pigs are better t... See more

Company replied


Company details

Written by the company

BlueChip is more than just a gaming website. It’s a space filled with vibes of fun, thrill, and reliability at the same time. We focus not only on the diverse game selection but all those things below and above — MORE perks for your convenience: handy tools, fresh tech solutions, and new casino features — MORE fun with bonuses and special offers, discounts, events, and challenges — MORE safety with high-quality data protection on dedicated servers We’re here to break down old stereotypes about online casinos and build a new healthy community of open-minded, active, and responsible gamers that take more from their pastime.


Contact info

1.8

Poor

TrustScore 2 out of 5

208 reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

No withdrawal

I deposited 2000 Rs.

I made 3500 approx. I initiated withdrawal. They have approved the withdrawal on Nov.27 , it's not Dec 5 and they give reasons as payment processing delay. It's very clear they don't want to pay. Stay away. Don't get scammed . They advertise intensely in facebook and Instagram under Aviator game. Stay away.

November 26, 2022
Unprompted review
bluechip.io logo

Reply from bluechip.io

Hi, and sorry for the answer delay.
We’re sorry to hear about your unsatisfying experience, and constantly working on the improvement of payment speed. However, some issues are happening on the payment provider’s side, and we have no technical tools to fix them. In these cases, we can only inform our players and make all the efforts to speed up the problem solution.
By contacting us at customercare@bluechip.io you can always find out the reason for the delay and update the case status. We do our best to solve any issue promptly.

Respectfully,
BlueChip team

Rated 1 out of 5 stars

Worst app i have 2047 rupee to withdraw…

Worst app i have 2047 rupee to withdraw but I can't withdraw my fund all the time it got rejected

December 3, 2022
Unprompted review
bluechip.io logo

Reply from bluechip.io

Hi, sorry for the long wait!
We’d gladly help you to solve this unpleasant issue, but for it, we need some more info. Please contact our support team directly or by email customercare@bluechip.io. We’ll do our best to resolve the issue promptly and transparently.

Sincerely,
BlueChip teem

Rated 1 out of 5 stars

Don't waste your time and money on Bluechip.

These guys are continuously in an a phase where they are just upgrading their system. They have no process in place. You would be lucky enough if your money gets deposited and you see in your casino account and then you will be lucky to get to their support if their chat is working and get the issue sorted out. I was done with these ppl when they did not credit my 10K in time and was fed up chasing them. Everyday they had the same response that we are working on it and it's been more than a week that money never got credited. I moved to other online casino however today I felt like I should give another try with a small amount of 3K and again it did not get processed and there is no way I can connect to their support. Their chat just does not work as said earlier you need to be lucky to get through their support. I would recommend anyone reading this review don't waste your time in bluechip. It's one of the worst in service and support. And if your deposit is not successful than only God can help you as their support is just useless and of no good.

November 26, 2022
Unprompted review
bluechip.io logo

Reply from bluechip.io

Hi, sir!
We’re sorry for your unpleasant experience during your interaction with our product.
We’d gladly help you and learn more about your case. It would be great if you could provide us with more information about it at customercare@bluechip.io so we can re-check the issue as quickly as possible.

Sincerely,
BlueChip teem

Rated 1 out of 5 stars

One of the worst app & they cheat by…

One of the worst app & they cheat by taking your money and providing it back to the bank account. I had upto 3 L withdraw amount & they have not sent it yet to my bank account. Worst app, fraud app, Don't get cheated by this app. Bluechip.io worst app.

September 20, 2022
Unprompted review
bluechip.io logo

Reply from bluechip.io

Hi, sir!
We’re here to help you with your issue. Let’s contact by customercare@bluechip.io so you can provide us with more details, and we’ll find the reason for your problem and do our best to fix it.
Sincerely,
BlueChip teem

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