Bluecrest Wellness Reviews 6,466

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and ability to make them feel at ease, especially during potentially stressful procedures like blood tests. Many highlight the clear explanations provided for each test and the overall efficiency of the service, often noting quick appointment times and prompt results. The user experience is frequently described as calm, relaxed, and comfortable, with many appreciating the thoroughness of the health checks and the helpfulness of the customer service team. However, some customers also noted issues with receiving blood test results, with some experiencing delays or unavailability for certain readings. A few people reported dissatisfaction with the customer service, describing it as unhelpful or unresponsive to their concerns. There were also isolated mentions of concerns regarding certain aspects of the service during blood collection and a general feeling that some assessments lacked thoroughness.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the efficiency, knowledge, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the efficiency and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process smooth, reassuring,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising agents like Charley, John, and Ruth for... See more

Location

People report positive experiences with location. Many customers found the venues comfortable, welcoming, and... See more

Based on these reviews

Rated 5 out of 5 stars

We have been going to Blue Crest Wellness health screening for many years, we have found them to be helpful and informative, our recent test was carried out by Rea, who was exceptional in every way po... See more

Company replied

Rated 5 out of 5 stars

Really good appointment at Rhinefield House with William. He was charming and efficient. Results came through after 6 days and are really useful. Well worth having done. My AST blood readi... See more

Company replied

Rated 5 out of 5 stars

Ruth was absolutely lovely during my health exam. She was really chatty, easygoing, and instantly made me feel comfortable, which took away any nerves straight away. The whole experience felt ca... See more

Company replied

Rated 5 out of 5 stars

The whole experience was great from start to finish. Rea who performed the tests was informative, explaining what each test was for and what the initial results were showing. Would recommend to anyone... See more

Company replied


Company details

  1. Medical Group
  2. Community Health Centre
  3. Medical Center

About Bluecrest Wellness

Written by the company

Our multi award-winning service helps people like you take control of their health.

We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.

We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.

Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals

Convenient Locations

It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.


Detailed Results

Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.


24/7 GP Helpline

All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent service

John was very polite, professional & explained each part of the check up in plain language so I fully understood the process. I didn’t even feel the needle when he took some blood.
I would highly recommend John to anyone who wanted to use Bluecrest.

February 19, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Thank you for your review. I am really pleased to hear that John was polite, professional and took the time to explain things
Thank you as well for your recommendation. I will make sure your kind comments are passed on to John and his manager.
Kind regards,
Rob

Rated 5 out of 5 stars

I had a wellness check today with a…

I had a wellness check today with a wonderful nurse called Sally who explained everything very clearly and was so kind and helpful.

February 19, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon,

Thank you very much for sharing your feedback with us. We’re absolutely delighted to hear that you had such a positive experience during your wellness check.

It’s wonderful to know that Sally was kind, helpful, and explained everything so clearly throughout your appointment. We’ll be sure to pass on your kind words to her.

Your feedback truly means a great deal to us. If there’s ever anything more we can support you with, please don’t hesitate to reach out to our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Trying to keep alive.

My experience was very nice and relaxed. Eva the nurse looked after me so well. I'm looking forward to get the results.

February 18, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon,

Thank you very much for sharing your feedback with us
.
We’re very happy to hear that you had such a nice and relaxed experience during your assessment.

It’s wonderful to know that Eva looked after you so well and helped make the appointment comfortable and reassuring. We’ll be sure to pass on your kind words to her.

Your feedback truly means a great deal to us. If there’s ever anything more we can support you with then please don’t hesitate to reach out to our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Very impressed with Bluecrest

Darren Smith was excellent! He was helpful, considerate and knowledgeable and made me feel really comfortable. Can’t speak about results and usefulness of them as only had the tests today but the process was highly efficient and well organised in a neat snd tidy setting.

February 18, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon,

Thank you very much for sharing your feedback with us.

We are thrilled to hear that you had such a positive experience during your appointment with Darren.

It’s wonderful to know that he was helpful, considerate, and knowledgeable, and that he helped you feel completely comfortable throughout your visit. We’re also pleased to hear that you found the process highly efficient and well organised in a clean and tidy setting. We’ll be sure to pass on your kind words to Darren.

Your feedback truly means a great deal to us. If there’s ever anything more we can support you with, please don’t hesitate to reach out to our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

I had a health assessment with Eva…

I had a health assessment with Eva today and the complete experience was 100%. Eva was friendly yet highly professional, taking time to explain each of the tests.

February 18, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good afternoon,

Thank you very much for sharing your feedback with us.

We’re absolutely delighted to hear that your health assessment with Eva was such a positive experience.

It’s wonderful to know that you found the whole appointment to be 100%, and that Eva’s friendly yet highly professional manner, along with her clear explanations of each test, helped make the experience so reassuring. We’ll be sure to pass on your kind words to her.

Your feedback truly means a great deal to us. If there’s ever anything more we can support you with, please don’t hesitate to reach out to our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

John was absolutely brilliant

John was absolutely brilliant. Made me feel calm, answered all my questions and even managed to do my blood test without me feeling it!!

February 18, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good Afternoon

Thank you for your feedback. I am really pleased to hear that John helped you feel calm and that the blood test was carried out so smoothly. Thank you for your kind words about him, and I will make sure these are passed on.
Kind regards,
Rob

Rated 5 out of 5 stars

annual health check with Blue Crest

Had my annual health check with Blue Crest. My specialist was Neil Cannes, he’s was very friendly and professional, he talked me through all the tests and offered additional relevant checks. It’s a really convenient way to do a thorough health check

February 17, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good Afternoon

Thank you for your thoughtful review. I am really pleased to hear that your annual health assessment went well and that Neil was friendly, professional and explained all of the tests clearly. It is great to know that you found the experience convenient and helpful. Thank you for your kind words about Neil, and I will make sure these are passed on to him.
Kind regards,
Rob

Rated 5 out of 5 stars

Excellent experience, would recommend!

This was my second time getting a health check with Bluecrest and it was once again a great experience.

Rea was very friendly and easygoing, explaining what each test was and what it was for. Health check ups can sometimes be a bit nerve-wracking, but I felt totally at ease. She also drew bloods very well, making it quick and painless.

Would highly recommend Bluecrest to anybody.

February 18, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Thank you for your feedback. I am really pleased to hear that this was another great experience for you. It is wonderful to know that Rea was friendly, clear in her explanations and helped you feel completely at ease. Thank you for your kind words about her, and I will make sure these are passed on.
Kind regards,
Rob

Rated 5 out of 5 stars

Very professional and knowledgeable

Very professional and knowledgeable. Made to feel at ease right away and answered all my stupid questions thoroughly.

February 17, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good Morning,
Thank you for your feedback. I am really pleased to hear that you found the service very professional and knowledgeable. It is great to know you were made to feel at ease and that all of your questions were answered clearly.
Kind regards,
Rob

Rated 5 out of 5 stars

Review - Bluecrest

Dan Porter was very helpful, thorough and engaging. He explained things well and gave you confidence.

February 17, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good Morning,
Thank you for your feedback. I am really pleased to hear that Dan was very helpful, thorough and engaging. It is great to know that he explained everything clearly and helped you feel confident throughout your appointment. I will make sure your kind comments are passed on to him.
Kind regards,
Rob

Rated 5 out of 5 stars

Helpful and friendly

Lovely and friendly, efficient and reassuring service.

February 17, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good Morning,
Thank you for your feedback. I am really pleased to hear that you found the service friendly, efficient and reassuring. We appreciate you taking the time to share your experience.
Kind regards,
Rob

Rated 3 out of 5 stars

Nice people, but blood tests delayed & I needed a new appointment to do them again due to issue on their end

My health check was done very professionally and the healthcare professional doing it was lovely.

However, my blood work wasn't delivered to their lab in time and was therefore considered to be compromised/unusable. This means that I've had to schedule another test (at no cost).

They have been kind and professional throughout but a bit of a shame to have to wait what will be over a month from my initial test to actually get my results.

February 9, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good Morning,
Thank you for your feedback. I am really pleased to hear that your health check was carried out professionally
I am very sorry that your blood sample did not reach the laboratory in time and had to be marked as unusable. I completely understand how disappointing it must be to return for another appointment and then experience a longer wait for your full results. Although the repeat test is of course arranged at no cost, I appreciate that this still adds inconvenience and delays.
If there is anything further you would like us to look into, please let us know.
Kind regards,
Rob

Rated 5 out of 5 stars

Roqia was brilliant

Roqia was brilliant! I was less than enthusiastic about the blood test, but she was incredibly calming and all went smoothly.

All of the tests feel very safe and respectful, and Roqia explained everything as we went along.

February 17, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good Morning,

Thank you for your feedback. I’m really pleased to hear that Roqia was brilliant and helped put you at ease during your blood test. Feeling calm can make such a difference to the whole experience. It’s great to know that everything went smoothly.

I’m also glad to hear that the tests felt safe and respectful throughout, and that Roqia took the time to explain each step along the way. I’ll make sure your kind comments are passed on to her.

Kind regards,
Rob

Rated 5 out of 5 stars

5 stars... No faults at all

Myself and my partner both booked heath assesments and we had Richard who was fantastic. He allowed both of us to do the assessment together and was incredibly patient and sincere with my partner who is prone to passing out when blood is taken. We had such a lovely experience and Richard took everything on board and explained everything and made us feel comfortable. 5 stars can not fault our experience at all

February 16, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good morning,

Thank you for your lovely review. We’re delighted to hear that both you and your partner had such a positive experience during your health assessments with Richard.

It’s wonderful to know he was fantastic throughout, allowing you to complete the assessment together, being patient and sincere, and taking great care to support your partner, especially given their tendency to feel faint during blood draws.

Creating a comfortable, reassuring environment is incredibly important to us, so it’s great to hear that Richard explained everything clearly and helped you both feel at ease.

We truly appreciate your comments, and we’ll be sure to pass on your kind words to him.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Stacey was excellent

Stacey was excellent, made me comfortable and explained everything fully

February 16, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good morning,

Thank you for your positive review. We’re delighted to hear that Stacey provided such an excellent experience during your assessment.

It’s wonderful to know she made you feel comfortable throughout and took the time to explain everything clearly. Providing a reassuring and supportive appointment is something we take great pride in, so it’s great to hear this came across so well.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Had a Health Screening Assessment with…

Had a Health Screening Assessment with Dan Porter at Bluecrest. He was very warm, friendly and clearly explained all the various measurement being collected. Highly recommended.

February 16, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good morning,

Thank you for your lovely review. We’re delighted to hear that you had such a positive experience during your Health Screening Assessment with Dan.

It’s wonderful to know he was warm, friendly, and took the time to clearly explain each of the measurements being collected. Providing a reassuring and informative experience is something we really strive for, and we’re so pleased this came across during your appointment. We’ll be sure to pass on your kind words to Dan.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Good experience

Attentive, friendly and professional.

February 15, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good morning,

Thank you for your feedback. We’re delighted to hear that you found your experience attentive, friendly, and professional.

Providing supportive and high‑quality care is something we take great pride in, so it’s wonderful to know this came across during your visit.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Great health check from Dan Porter.

Great health check from Dan Porter.
Appointment was quick and easy, with Dan helping to explain what all the measurements meant.

February 16, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good morning,

Thank you for your kind words. We’re delighted to hear that you had such a positive experience during your health check with Dan.

It’s wonderful to know that your appointment was quick and easy, and that Dan took the time to clearly explain what each measurement meant. Providing clarity and helping our customers feel confident in their results is something we really value. We’ll be sure to pass on your kind words to him.

If you have any questions or need any assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

1st class health assessment

Had my first health assessment today with Lisa from Bluecrest. She was extremely professional, made me feel very at ease and explained all aspects of the assessment. Would definately recommend using this company.

February 16, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good morning,

Thank you for your delightful review. We’re delighted to hear that you had such a positive experience during your first health assessment with Lisa.

It’s wonderful to know she was extremely professional, helped you feel at ease, and clearly explained every part of the assessment.

Creating a comfortable and supportive environment is something we really value, so it’s great to hear this came across so well. We truly appreciate your recommendation.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Rated 5 out of 5 stars

Dan at Haywards Heath

Dan at Haywards Heath - explained process really well, what each test is for, and was efficient once under way. Explained the optional extras also very well.

February 16, 2026
Unprompted review
Bluecrest Wellness logo

Reply from Bluecrest Wellness

Good morning,

Thank you for your review. We’re delighted to hear that you had such a positive experience during your appointment with Dan.

It’s wonderful to know he explained the process clearly, talked you through the purpose of each test, and ensured everything ran efficiently once underway.

We’re also pleased to hear that he outlined the optional extras in a clear and helpful way. We’ll be sure to pass on your kind words to him.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

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