We have been going to Blue Crest Wellness health screening for many years, we have found them to be helpful and informative, our recent test was carried out by Rea, who was exceptional in every way po... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Really good appointment at Rhinefield House with William. He was charming and efficient. Results came through after 6 days and are really useful. Well worth having done. My AST blood readi... See more
Company replied
Ruth was absolutely lovely during my health exam. She was really chatty, easygoing, and instantly made me feel comfortable, which took away any nerves straight away. The whole experience felt ca... See more
Company replied
The whole experience was great from start to finish. Rea who performed the tests was informative, explaining what each test was for and what the initial results were showing. Would recommend to anyone... See more
Company replied
Company details
About Bluecrest Wellness
Written by the company
Our multi award-winning service helps people like you take control of their health.
We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.
We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.
Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals
Convenient Locations
It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.
Detailed Results
Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.
24/7 GP Helpline
All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.
Contact info
5-9 Liverpool Gardens, BN11 1RY, Worthing, United Kingdom
- 0800 652 2183
- enquiries@bluecresthealth.com
- bluecrestwellness.com
4.7
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Experience with Dan yesterday
I visited Bluecrest Wellness for the first time yesterday and was greeted by the lovely Dan Porter. He was so lovely in making me feel comfortable and at ease! He explained everything well and made sure I understood everything before leaving. I would definately return and hopefully will have Dan again. Great experience made all the better by Dan!
March 23, 2026
Unprompted review
Reply from Bluecrest Wellness
Good morning,
Thank you for taking the time to leave such a lovely review. We are really pleased to hear that your first visit to Bluecrest Wellness was such a positive experience.
It is wonderful to know that Dan helped you feel comfortable and at ease from the moment you arrived. Your comments about how clearly everything was explained and how well you were looked after are greatly appreciated, and we will be sure to share your kind feedback with Dan.
We are delighted to hear that you would return, and we hope your next appointment is just as smooth and reassuring.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Waste of time
Payment lost, bloods lost, no refund offered waste of time and money. Just added stress, detrimental to my health.
March 23, 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon Sam
Thank you for taking the time to leave us your feedback. I have checked our records and can see that incorrect information was given initially and we have contacted you and resolved this issue. We are very sorry that your blood samples did not arrive at the lab. I believe we have sent an email for information so that we can send the refund to you. Once again please accept our apologies for the confusion.
Kind Regards
Rob
Health assessment at Bluecrest
Had my health assessment with Ruth today. She was very informative, friendly amd professional. All done with 35 minutes . Very happy with the whole service
March 23, 2026
Unprompted review
Reply from Bluecrest Wellness
Good morning,
Thank you for taking the time to share your lovely experience with us. We are really pleased to hear that your health assessment with Ruth went so well.
It is wonderful to know that you found them informative, friendly and professional, and that everything was completed smoothly within 35 minutes. We are delighted that you are happy with the service you received.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Health Assessment Specialist
Health Assessment Specialist Guy was very professional and I was completely relaxed and confident in his professional abilities during the process. He was an intelligent and interesting person to talk to during the appointment and I left feeling very happy with the whole process.
March 23, 2026
Unprompted review
Reply from Bluecrest Wellness
Good morning,
Thank you for taking the time to share your feedback. We are really pleased to hear that your Health Assessment Specialist, Guy, provided such a professional and reassuring experience.
It is wonderful to know that you felt completely relaxed and confident in their abilities throughout your appointment, and that you enjoyed your conversation together. We will make sure your kind comments are passed on, as they will be very happy to hear them.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Great health assessment
Great service and health assessment. Ruth was excellent she explained everything in detail, each test and the possible outcomes. I was made to feel very comfortable and relaxed throughout the whole assessment.
March 23, 2026
Unprompted review
Reply from Bluecrest Wellness
Good morning,
Thank you so much for your wonderful review. We are delighted to hear that you had such a positive experience during your health assessment.
It is great to know that Ruth looked after you so well, explaining each test clearly and helping you understand the possible outcomes. We are also really pleased that you felt comfortable and relaxed throughout your appointment, as this is exactly the experience we aim to provide. We will be sure to pass your kind feedback on to Ruth.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Dan Porter was very good
Dan Porter was very good. He explained everything clearly. He was friendly , chatty, really made you feel comfortable and at ease. I would highly recommend Bluecrest
March 20, 2026
Unprompted review
Reply from Bluecrest Wellness
Good morning,
Thank you for taking the time to share your kind review.
We’re really pleased to hear that Dan looked after you so well during your assessment.
It’s wonderful to know that they explained everything clearly and created such a friendly, comfortable and reassuring environment.
We truly appreciate your kind words and your recommendation, and we’ll be sure to pass your feedback on to Dan.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Thank you BlueCrest for an excellent…
Thank you BlueCrest for an excellent service. My Health Assessment Specialist Fiona Meldrum was very knowledgable, professional and brilliant. I will re book.
Frances, Bluecrest Customer
March 20, 2026
Unprompted review
Reply from Bluecrest Wellness
Good morning,
Thank you so much for taking the time to share your lovely feedback.
We’re delighted to hear that you received excellent service and that Fiona made such a positive impression during your assessment.
It’s wonderful to know that you found Fiona knowledgeable, professional and brilliant throughout your visit. We’ll be sure to pass on your kind words to them.
We really appreciate your intention to rebook, and we look forward to welcoming you back for your next assessment.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Richard was brilliant
Richard was brilliant, he made the whole process easy and put me at ease. Would recommend.
March 20, 2026
Unprompted review
Reply from Bluecrest Wellness
Good morning,
Thank you for taking the time to share your experience. We’re really pleased to hear that Richard made the whole process easy and helped put you at ease throughout your appointment.
We truly appreciate your recommendation, and we’ll be sure to pass your kind comments on to Richard.
If you ever have any questions or need further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Health Assessment
Rea was very professional and made me feel at ease. She created a relaxed environment. The assessment was thorough but went by in no time.
March 20, 2026
Unprompted review
Reply from Bluecrest Wellness
Good morning,
Thank you for taking the time to share your feedback. We’re really pleased to hear that Rea made you feel so at ease and created such a relaxed environment during your assessment.
It’s great to know that you found the appointment both thorough and seamless, with the time passing quickly. We’ll be sure to pass your kind comments on to Rea.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Very professional with an appropriate…
Very professional with an appropriate amount of humour which put us at ease - excellent service
March 20, 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon
Thank you for taking the time to leave us a rating and review. We are very happy to hear that you had a positive experience at your health assessment. It sounds like it was quite a relaxed experience and we look forward to welcoming you again
Kind Regards
Rob
Rescheduled for no reason. Complete waste of time.
Booked 3 weeks ago specifically as its a bank holiday and organised a day trip with kids around it. Email received 30 minutes ago saying appointment has been rescheduled. No apology, no reason, nothing.
Phoned customer service who were confused at best. Cancelled and wont be using Bluecrest anymore.
March 19, 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon
Thank you for taking the time to leave us a rating and your feedback. We are very sorry that this was not communicated to you when you called. We were made aware that one of members of staff would not be returning to work due to illness, as such we needed to reschedule our events to enable consistent coverage.
Our system automatically sends a rescheduling email when we amend the booking, we usually follow this up with a call to check the new date is suitable and reschedule further with yourself should that be needed. At the time of your call that information wasn't available to the advisor although they did seek clarity from a more senior member of staff.
Kind Regards
Rob
Really efficient testing.
Really efficient testing.
Guy explained everything really well and made me feel comfortable throughout.
All options were explained and the whole experience was positive.
March 11, 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon
Thank you for taking the time to leave us a rating and a review. I am very happy to hear that time was taken to explain everything. I have passed your kind words on to Guy and his manager.
Kind Regards
Rob
Great experience having a health…
Great experience having a health assessment. Richard was very polite and efficient and did an excellent job drawing blood.
February 25, 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon
Thank you for taking the time to leave us a rating and a review. I am very happy to hear that the blood taking was done so smoothly. I have passed your kind words on to Richard and his manager.
Kind Regards
Rob
Excellent care from the team (Barrie)…
Excellent care from the team (Barrie) More impressive was my ECG showed a serious problem and Bluecrest phoned me within 2hours to notify me and advise immediate action. Fortunately it related to a known pre existing condition. I was extremely impressed by the care taken to inform me of what could have been a life threatening condition. I recommend Bluecrest 100% for their 5 star performance.
March 18, 2026
Unprompted review
Reply from Bluecrest Wellness
Good Morning,
Thank you for your rating and review. It is wonderful to hear how well supported you felt and that Barrie and the team provided such attentive care throughout your assessment. It is especially reassuring to know that our rapid follow up on your ECG helped ensure you received the right advice promptly, even though it related to a condition already known to you.
Your experience is a powerful reminder of the importance of thorough checks and timely communication, and we truly appreciate you sharing it.
Kind regards,
Rob.
Friendly and efficient
I chose East Grinstead rather than taking bloods at home this time. Abi was friendly and efficient and explained the results well.
March 18, 2026
Unprompted review
Reply from Bluecrest Wellness
Good Morning,
Thank you for your rating and review. It is lovely to hear that you chose to visit our East Grinstead venue and that Abi’s friendly and efficient approach helped make the experience smooth. It’s great that her clear explanations supported you in understanding your results.
Kind regards,
Rob.
Abby was well informed about all extra…
Abby was well informed about all extra options and professional in carrying out the tests. The whole experience was positive.
March 18, 2026
Unprompted review
Reply from Bluecrest Wellness
Good Morning,
Thank you for your rating and review. It is great to hear that Abby provided clear guidance on the additional options and carried out the tests in a professional way, helping make the whole experience a positive one for you.
Kind regards,
Rob.
Ruth was absolutely lovely during my…
Ruth was absolutely lovely during my health exam. She was really chatty, easygoing, and instantly made me feel comfortable, which took away any nerves straight away. The whole experience felt calm, relaxed, and honestly way easier than I expected thanks to her.
She’s got such a natural way with people that makes everything feel normal and not awkward at all. You can tell she genuinely cares about making patients feel at ease.
Only downside… she’s not a fan of Crocs, which I’m still not sure I can forgive 😂
Overall, couldn’t have asked for a better experience — Ruth is amazing!
March 17, 2026
Unprompted review
Reply from Bluecrest Wellness
Good Morning,
Thank you for your rating and review. It is lovely to hear how at ease Ruth made you feel throughout your assessment, especially with her friendly and relaxed approach. It certainly sounds like you had a very varied chat and debate.
Kind regards,
Rob.
Excellent Care from Ruth
Ruth was absolutely fantastic during our health check. She was calm, reassuring, and made the whole experience feel much more comfortable and less stressful. She took the time to explain everything clearly and made sure we felt at ease throughout. Her friendly and professional approach really stood out, and it made a big difference to the overall experience.
March 17, 2026
Unprompted review
Reply from Bluecrest Wellness
Good Morning,
Thank you for your rating and review. It is wonderful to hear how much Ruth’s calm and reassuring approach helped make the assessment feel more comfortable for you.
Kind regards,
Rob.
Jodie was friendly and efficient- thank…
Jodie was friendly and efficient- thank you!
March 18, 2026
Unprompted review
Reply from Bluecrest Wellness
Good Morning,
Thank you for your rating and review. It is great to hear that Jodie made your visit feel both friendly and efficient.
Kind regards,
Rob.
Seamless
Everything around our wellness check went swimmingly well. In particular Abi was very open and clear when explaining every check.
February 26, 2026
Unprompted review
Reply from Bluecrest Wellness
Good Morning,
Thank you for your rating and review. It is lovely to hear that everything went smoothly during your wellness check and that our Health Assessment Specialist took the time to explain each part clearly.
Kind regards,
Rob.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.