The laptop arrived well wrapped and on time. It was a reassuring surprise to find the machine in great physical condition, no noticable marks or scatches, despite being C graded. The screen is bri... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Item as described, matches all the specifications listed (Processor, Ram etc..). Good honest grading for quality of used product (scratches etc..) Packed extremely well with bubble-wrap. Delivery date... See more
Company replied
Bought used through eBay, had issues with only the batteries turning up initially, but this was eventually sorted and the UPS itself arrived a few days later. It's been working fine, it had a test abo... See more
Company replied
After quite a bit of research I decided on the PC that would suit my usage and started to look on eBay for a good priced refurbished one. I had to ask several questions to confirm it would do what I e... See more
Company details
Written by the company
At Bluecybercow, we specialise in high-quality refurbished IT equipment that’s both affordable and reliable. With years of experience in the tech refurbishment industry, we’re passionate about giving great hardware a second life—helping customers save money and reduce e-waste at the same time. Whether you're a home user, small business, or tech enthusiast, Bluecybercow is here to provide you with dependable refurbished gear at unbeatable prices. Our goal is simple: to deliver value, performance, and sustainability with every purchase. 🛒 Shop smart. Buy refurbished. Trust Bluecybercow.
Contact info
Unit 4, Hooton Logistics Park Hooton Road, CH66 7NA, Ellesmere Port, United Kingdom
- 01513555482
- info@bluecybercow.com
- bluecybercow.com
4.8
Excellent
157 reviews
Replied to 25% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Honesty in the product and the product…
Honesty in the product and the product came cleaned and with everything that was expected
December 6, 2025
Unprompted review
Fabulous company from start to finish…
Fabulous company from start to finish I'm over the moon with my laptop couldn't be better thank you
December 12, 2025
Unprompted review
Laptop i ordered seems great
Laptop i ordered seems great! Good value
December 5, 2025
Unprompted review
Reply from Bluecybercow
Hi LW Reviewer,
Thank you so much for your great review! We're delighted to hear that your laptop seems great and that you found it to be good value.
If you ever need anything or have any questions, please don't hesitate to reach out!
Best regards,
The Bluecybercow Team
Fast dispatch and great price.
Fast dispatch, great price, laptop works as should, great communication...would definitely come back.
December 1, 2025
Unprompted review
Reply from Bluecybercow
Hi PD,Thank you so much for your wonderful review! We're delighted to hear that you were happy with the fast dispatch, great price, and that your laptop is working perfectly. It's also great to know our communication met your expectations.We'd love to welcome you back anytime you need refurbished IT hardware!If you ever need anything, please don't hesitate to get in touch.Best regards,
The Bluecybercow Team
Good communications team
Good communications team. Laptop arrived safely and in good working order. Highly recommend 👍
December 1, 2025
Unprompted review
Reply from Bluecybercow
Hi Charmaine,
Thank you for your lovely review! We're thrilled to hear that your laptop arrived safely and is working well. Our communications team will be delighted to read your kind words!
Your recommendation means a lot to us. If you ever need anything else, we're always here to help! 👍
Best regards,
The Bluecybercow Team
Excellent service and support.
Delivery was very fast and extremely well packed. Didn’t switch on until day 2. Wasn’t getting anything on monitor and was reluctant to open side access until discussed with supplier. Extremely helpful emails followed. Agreed to send images of cables but this proved unnecessary. Opened the case, perfectly clean environment, checked all cables and boards firmly in place. Switched over to use html cable and tested again. Found that modern boot up takes less than 10 secs (win 11) and is silent. Still no monitor image (or silent boot!) so checked the internal 3v battery and Hey Ho everything worked when I replaced it. Advised supplier that they now had a very happy customer. PC has performed perfectly since and extremely good vfm to get an up todate windows 11 pc. Very highly recommended. Excellent service. Thank you very much.
November 26, 2025
Unprompted review
Reply from Bluecybercow
Hi Mike,
Thank you so much for this incredibly detailed and thoughtful review! We're absolutely delighted that you took the time to share your experience with us.
We're sorry the monitor didn't initially display, but we're so pleased our team could provide helpful guidance via email, even though it turned out you didn't need to send images in the end. Your methodical approach to troubleshooting was excellent, and we're thrilled that replacing the internal 3v battery resolved everything!
It's fantastic to hear that your PC has been performing perfectly since and that you're finding it excellent value for money. Knowing we have a very happy customer truly makes our day!
Thank you for your very high recommendation and for choosing Bluecybercow.
Best regards,
The Bluecybercow Team
APC Smart UPS 2200
Bought used through eBay, had issues with only the batteries turning up initially, but this was eventually sorted and the UPS itself arrived a few days later. It's been working fine, it had a test about a week after being put into service when we had a power cut ... and it worked great :-)
December 1, 2025
Unprompted review
Reply from Bluecybercow
Hi Dan,
Thank you for your review and for your patience with the initial delivery mix-up. We're glad we were able to get everything sorted and that the UPS itself arrived safely.
It's excellent to hear that it performed perfectly during your power cut – that's exactly what you need from a UPS! We're pleased it's working great for you.
If you need anything else in the future, please don't hesitate to reach out.
Best regards,
The Bluecybercow Team
A excellent company
A excellent company. They kept me informed of the progress of my order from the point of sale to final delivery. The item arrived ahead of planned delivery. It was in like new condition and very well packaged. Highly recommended.
November 22, 2025
Unprompted review
Reply from Bluecybercow
Hi Daniel,
Thank you so much for your excellent review! We're thrilled to hear that we kept you well informed throughout the entire process and that your item arrived ahead of schedule in like-new condition.
Taking care with packaging and communication is really important to us, so it's wonderful to know we delivered on both!
Your recommendation means the world to us. If you ever need anything else, we're always here to help.
Best regards,
The Bluecybercow Team
Item in much eter condition than …
Item in much eter condition than expected....packaging and seller communication superb
November 29, 2025
Unprompted review
Reply from Bluecybercow
Hi John,
Thank you for your fantastic review! We're absolutely delighted to hear that your item arrived in much better condition than you expected and that you were impressed with our packaging and communication.
Exceeding expectations is exactly what we aim for! If you need anything else in the future, please don't hesitate to get in touch.
Best regards,
The Bluecybercow Team
Reply from Bluecybercow
Hi Ross,
Thank you for your great review! We're pleased to hear you're happy with the fast shipping and the product.
If you need anything else, we're always here to help!
Best regards,
The Bluecybercow Team
Thankyou for 100% Service
Some of the best people I have ever dealt with.
EVERY THING was perfect.
Ordering, Communication, Speed, Product and Price.
100% Satisfied.
THANKYOU
November 12, 2025
Unprompted review
Reply from Bluecybercow
Hi Adrian,
Wow, thank you so much for this incredible review! Being described as "some of the best people" you've ever dealt with is truly humbling and means the world to us.
We're absolutely thrilled that every aspect of your experience – from ordering and communication to speed, product, and price – was perfect for you. 100% satisfaction is exactly what we strive for!
THANK YOU for your kind words and for choosing Bluecybercow!
Best regards,
The Bluecybercow Team
Very happy with service
Purchased a 2nd hand replacement laptop from ebay. The laptop was competitively priced and accurately described. Would have no hesitation in purchasing from bluecybercow again.
November 14, 2025
Unprompted review
Reply from Bluecybercow
Hi Fraser,
Thank you for your lovely review! We're delighted to hear that your replacement laptop was competitively priced and accurately described.
We'd be very happy to serve you again in the future! If you need anything, please don't hesitate to get in touch.
Best regards,
The Bluecybercow Team
Much better than expected
Laptop was much much better condition than expected and works like a dream.
An absolute bargain for the money
November 17, 2025
Unprompted review
Reply from Bluecybercow
Hi Christian,
Thank you so much for your wonderful review! We're absolutely thrilled to hear that your laptop arrived in much better condition than expected and works like a dream.
Providing absolute bargains is exactly what we aim for with our refurbished IT hardware. If you ever need anything else, we're always here to help!
Best regards,
The Bluecybercow Team
Great Experience
Honestly, a very trustworthy company, quick delivery and no problems at all.
November 21, 2025
Unprompted review
Reply from Bluecybercow
Hi Julian,
Thank you for your great review! We're delighted to hear that you found us trustworthy and that everything went smoothly with quick delivery and no problems.
If you need anything in the future, please don't hesitate to reach out!
Best regards,
The Bluecybercow Team
It was a seamless process
It was a seamless process. The order went through and It got delivered on time. It looked better than I expected for a used laptop.
November 10, 2025
Unprompted review
Reply from Bluecybercow
Hi Joke,
Thank you for your lovely review! We're thrilled to hear that the entire process was seamless and that your used laptop looked better than expected.
On-time delivery and exceeding expectations is what we strive for! If you ever need anything else, we're always here to help.
Best regards,
The Bluecybercow Team
Excellent Computer mint condition quick delivery
Received the computer within 2 days of ordering it. It was extremely well packed and in great condition, it looks almost new. Highly recommend will buy my next Desktop computer from here.
November 7, 2025
Unprompted review
Reply from Bluecybercow
Hi Clive,
Thank you so much for your excellent review! We're delighted to hear that your computer arrived within 2 days, was extremely well packed, and looks almost new.
It's fantastic to know you'll consider buying your next desktop computer from us – we look forward to serving you again!
If you need anything in the meantime, please don't hesitate to get in touch.
Best regards,
The Bluecybercow Team
Excellent choice
Excellent choice , brilliant product and updated . Highly recommend.
November 7, 2025
Unprompted review
Reply from Bluecybercow
Hi Mr Torres,
Thank you for your excellent review! We're thrilled to hear you're happy with your choice and that you found it to be a brilliant, updated product.
Your recommendation means a lot to us! If you ever need anything else, we're always here to help.
Best regards,
The Bluecybercow Team
Accurate description of laptop and its…
Accurate description of laptop and its condition. Well packaged.
November 3, 2025
Unprompted review
Reply from Bluecybercow
Hi Ann,
Thank you for your review! We're pleased to hear that the laptop description was accurate and that you were happy with the packaging.
If you need anything else in the future, we're always here to help!
Best regards,
The Bluecybercow Team
Excellent refurbished laptop
Great deal on a refurbished Thinkpad. Better quality than I expected so very pleased. Happy to leave a review anyway but I don't care for their practice of offering to extend the warranty to reviewers.
November 14, 2025
Unprompted review
Reply from Bluecybercow
Thank you so much for your review! We're absolutely delighted to hear that your refurbished Thinkpad exceeded your quality expectations – that's wonderful feedback.
We appreciate your honesty regarding the warranty extension offer for reviewers. We value all genuine feedback, and we're glad you chose to share your experience regardless.
If you ever need anything else, please don't hesitate to get in touch!
Best regards,
The Bluecybercow Team
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